Cost Plus World Market Anmeldelser 

They have absolutely the WORST customer service of any store I have EVER worked with. Their agents and supervisors promise price matches and credits on items, and then once the items are purchased, the price is not matched. I have spent several weeks going back and forth with them, being told my credits were coming and I would be receiving the price match I was promised...over and over! Mike, the brand manager, had proof that I was to receive specific pricing on my chairs and still refused to honor what I was told I would receive. I will NEVER do business with them again...in-store or online! NEVER!!!!!!!

I made a purchase online and their website allowed me to signup for a "membership" to get free shipping and 15% off. The shopping cart applied both so my total was reflected correctly. But when I put in my card details to purchase, it flashed a different price before going through for the higher amount.

When I contacted support, they told me there was nothing they could do. Michelle couldn't have cared less.

Frustrating the purchase amount changed just as I hit submit. Not a great experience online for sure.

On 21/7 I ordered a Flexi dog leash. On 31/7 I was informed the leash was no longer in stock. On 1/8 I asked for a refund which would take 1-8 days. It's now 21/8 and still no refund. Unfortunately I checked the trustpilot reviews after I bought the leash at World Market.

Received refund 28/8/2023

I was charged for items that were not delivered.

This is the worst World Market purchasing experience ever in my 12 years as a customer. I ordered two sets of 2 chairs online, and for anyone who can do math, that's a total of 4 items. When I go to pick it up at their Lynwood location, the lady who handed me my order insisted that it only counts as one order because I picked it up in-person. She said the sale price only works for online order (which I did place online), but since I picked it up, the regular price applies. I'm not sure if the lady was just ignorant or if this is the actual company policy. If what she said is really true, then why was I allowed to check out the items and was even offered an option to pick-up for an extra 15% off? If this is true, the website should restrict me from doing a pick up option since I won't get the sale price if I did. I told her it might be the system's error and it wasn't my fault. She said she's not saying it's my fault, yes you are!! You are refusing to give me the rest of my order because of a computer's error.

I have a clear receipt that I ordered two sets and should get four chairs, but she kept insisting that if she gave me the other set then I would be getting the rest for free. WHAT!!???? I clearly paid for all of them, how am I getting the rest for free? By not giving me the rest of my order, you are the ones stealing my money. Absolutely worst!!! It's such a traumatic experience that I don't think I would ever buy anything from World Market ever again. Oh and I still haven't received the rest of my order.

I should have looked up these reviews before placing an order online. I like World Market's products, but there's no way I'm placing on order online, paying $45+ for overnight shipping, and then waiting a full day only to see zero progress on my order. I cancelled, but customer service couldn't have cared less that I was cancelling (didn't offer to make sure my order was processed quickly or anything), and told me it would take another 3-5 business days just to receive an email confirmation of my cancellation (which tells you that they are FLOODED with cancellation requests). Avoid online ordering at all costs!

Spent over 15 minutes online with a customer service agent with no resolution of my issue.
Agent had trouble understanding English.
Also had part of an order cancelled with an explanation given that the credit card was denied but yet that credit card was used for the rest of the order.
They keep no accurate track of inventory whether in store or online.
Sent multiple emails with no response from customer service.
Buyer beware.

Doesn’t describe their products appropriately and false advertises. Sold me a 11x14 frame which was really 13x16. That’s my fault of course (per company) causing a forfeit of the coupon I used. Company doesn’t stand by their products or provide good customer service. All I asked for was my coupon back since THEY false advertised their product I bought. Basically got a sorry for your luck…someone needs to provide a tape measurer to this company.

If you're interested in getting a quick gift, by buying one of their E-gift cards,..DON'T BOTHER, as it can take SEVERAL DAYS to arrive!! One of the main perks of buying an e-gift card is that it will be delivered within a few hours. If time is of the essence, don't count on Cost Plus. In my situation,..the "event" has come and gone and now I'm stuck with a useless gift card that I don't want!!!!

Recieved a framed picture for Christmas package was not open and they won't return it. Their policy states you can't return without a receipt on framed art, why the hell does it matter that it's art and never opened, they just screw people over on returns. If the person that bought it didn't throw the receipt away no problem and they won't even use the same card it was purchased on, will never shop there again

Do not order anything from these people. They’re incompetent.
Moved into a new home. Had no full place settings. And the holidays were fast approaching.
With friends and family invited for Christmas dinner, a set of seven place servings was ordered. When the box arrived - later then paid for - the only item in it were salad plates.
No dinner plates and no bowls.
There was no indication on their web site that these items were no longer being carried.
There was also no attempt at communicating any of this. I’d stay away from buying anything from world market they are dishonest or simply incompetent. Probably both.

They are the worst. The worse customer service and online shopping experience. Some reviewer called this company a thief, that was exactly correct. My online order got misplaced and shipped to a wrong address. When I call customer service, she asked me to wait 5 days then go file a police report. Is that a joke ? Who file a police report for a missing shipment ? What in the world is happening with this company. Never ever shop their online store. You have warned. From a pissed customer

I love buying the international favorites I grew up with from this company. However, when there's an issue, their customer service is THE WORST !! I received broken, leaking boxes of fruit juice and trying to get a replacement/refund is like pulling teeth ! Short of giving them your SSN and first born child, they make the process so long and drawn out, I can see people giving up on the idea of ever getting a refund. After about 10 emails to them with information they asked for, they decided to send me the wrong flavor juice as a replacement ! What a joke their customer service is ! Maybe if they bring their customer service back to the US, one won't be dealing with individuals whose fourth language is Englsih and who don't understand a thing you're asking them to fix !!!! If you want a "good" experience, just go the store and get your stuff there instead of ordering online because, when it comes to something going wrong with your order, they're useless in fixing the problem !

Worst job I’ve ever worked at in my life. And that’s on everything bro no lie, cost plus world market located 12300 Dominion Wy, Windsor, VA 23487 Moral of the story they had us working 10 days straight, because they said that’s what we all had to do there if we wanted Thanksgiving off -_- 10 days straight with 10 hours straight every shift and if you didn’t do it u was fired.. I worked there for five days straight and got a call that I was fired because I was talking about God. And the crazy thing is the two Leaders are A bald African American with glasses named Tony and a heavyset African American female named Lashonda with glasses and they’re both old enough to know right from wrong. All I said was that I was a God fearing man and that I love God and pray inside my head often and would prefer to go to my car on break because I like privacy and not only that my pops got into a Car accident and I’ve been FaceTiming him while he’s in the hospital. The warehouse is a toxic environment as it is whether it’s the people or the leaders so I feel it’s always necessary to pray and talk to God so I can keep negative energy away from me. At least God is going to place me somewhere better though🙏🏽 But please don’t waste your time here majority of the people evil frfr

Terrible customer support.

Ordered dinnerware from Cost Plus. Packaging is completely insufficient. Each package had multiple dishes arriving broken. Reached out for customer support to receive a refund on the broken items. Had to reach out 4 times on an item and never received a refund. Emailed, sent pictures multiple times and called. All I get is directed to somebody else and nobody is helping.

Very frustrating experience.

I havent been able to place an online order for 2 weeks. I got in touch with customer service and was told they are overhauling their website. Was then put on terminal hold. Emailed them and got a canned response. I called again today and was told that they can't take rewards or promotion coupons over the phone. WHAT? I have never heard of such a thing. This company has been in trouble for quite a while and it looks like their upper management is going to run it into bankruptcy but not before they get their golden parachutes.

Ordered 4 chairs almost 2 months ago and only received 2. The other 2 are lost somewhere and WM will not refund me the $750 until they receive the 2 chairs I never received back in their warehouse. DO NOT ORDER FROM THIS PLACE. They are thieves.

They sent me an email that had and advertisement for a Christmas garland and I clicked on it but it didn’t come up with the search. I tried the search bar and couldn’t type anything in it. I’m a prime member and the website is horrible! Thanks for playing. Not shopping from you any longer!

I wouldn't even give it a 1 star. I wouldn't recommend buying there meat I have had to take chicken, pork back 3 different times because it was rotten. Instead of giving me my money back they made me get more of there meat on epriham st in fort worth tx. Not only that they charge a high price to shop there. How can this be legal especially with people that are low income and recieve food stamps. They still charge all them fees. I didn't think you could charge fees and taxes on food stamps. I need to find out were I can make a complaint on this particular store. I won't ever shop there meats or store again. How can the butchers not smell the horrible smell when packaging this meat or is it setting out there past its time of expire. Daniel is the one who refused to give me my money back and made me get more meat. I will take this higher and to the FDA. He was a manager at this store.

I received a special notice to click here for $5.00 certificate (3). When I did they said I was not a qualified customer. When I complained, they blocked my email address. Very Rude…