World Access Travel Ltd t/a World Accessible Holidays Anmeldelser 

Paula has now booked 3 family holidays for us. She goes above and beyond with customer service and her knowledge and passion for her work is clear to see.

Professional, friendly and always on hand to answer any questions, she takes all the stress out of organising holidays.

I used to spend hours searching for the best travel and holiday deals; I don't anymore. I know that I can depend on Paula to customise a bespoke package that is completely tailored to our needs. I can't recommend Paula and World Explorer Holidays highly enough.

Paula made the holiday booking experience so easy!

We were given options, and this helped make the trip stress free and enjoyable.

When we encountered a flight cancellation her quick and decisive response made sure the second half of our trip wasn't affected by airline issues.

Holidays can bring more stress than it can give you relaxation but when you have someone organising it to the level Paula does, it's a no brainier when you book another adventure with her!
Thanks for all you've done!!

We had, what could have been difficult holiday arrangements, made so much smoother thanks to Paula at World Explorer Holidays. Paula performed a mini-miracle by getting our already-booked flight changed to a different airline, with no charge to us, as the original carrier couldn't commit to allowing us to use the special seating we had. Imagine trying to do that yourself!
Everything was arranged for us from the moment we entered the airport in the UK to getting home and everything in between!
We have a disabled little lad and all the tricky things to worry about like extra luggage, assistance, wheelchair transfers were all sorted and worked flawlessly.
Easy to recommend and happy to say we'll be booking through Paula again once we've decided on our next adventure.
Thank you!

Paula was fantastic in arranging our holiday to Canada...she took it in her stride when we decided to extend our stay and change our flights - she even sent us recommendations for restaurants! We loved getting everything printed out ahead of our trip and also the gentle (much needed) reminders to complete our paperwork. I can't recommend Paula highly enough!

Thank you to World Explorer and Paula for the great organisation and prompt delivery of documents and keeping us informed. Our three and half weeks in Canada went swimmingly, and you even organised lovely weather too..... :) Thank You

Great help from Paula; from start to finish. Always happy to answer our questions or ask others the questions for me. Saved all the admin aspects of booking a trip, plus even bought a laminator to prepare the required bag tags!! I will continue to use and recommend this great service.

5* planning from a 5* agent. Our experience from Paula was exceptional, full credit to her skills and determination to find us the perfect resort, from midnight questions to Sunday queries, Paula was on hand at near enough every waking moment, not that we needed that, Paula was just absolutely perfect - flawless.
I have never used a Travel Agent because they have always given me fear of uncontrollable planning. Paula literally erased that and we will 110% use her skills again if she will have us!
We stayed at Meeru Island Resort & Spa in the Maldives, it was AMAZING. Once in a lifetime experience my husband and I will remember in our hearts forever.

We Couldn't recommend Paula enough. She put together a holiday to Canada for us which was just what we wanted. Our flights kept getting cancelled, but she was always on hand to sort things out. We definitely would use her again.

Paula booked our recent holiday to Mauritius and Dubai. She was excellent, and provided recommendations on accommodation and flights that turned out to be invaluable!

We had an issue with transfers in Dubai but Paula was on hand to sort it out. This is the first time in years we’ve used an agent, preferring to book independently. However, I was really impressed with the service we received from Paula and I wouldn’t hesitate to book through her again.

My friend recommended Paula Hansen so glad I booked with her our trip to the Maldives and Dubai. Normally I book with Kuoni or Hayes and Jarvis as I know you are looked after well but Paula was fantastic with us every step of the way by phone. Responding quickly to any queries and checking us in on flights. Will definitely book again with them.

Paula curated an absolutely perfect city break in Copenhagen for us, which was a gift for my partner Sean’s birthday.
She carefully chose a beautiful boutique hotel with excellent sustainability creds and quirky details in an area that reflected our wishes to be off the usual tourist track.
She contacted the hotel in advance to let them know it was a special occasion and we had a welcome note and chocolates waiting for us.
More than anything else however, Paula took the stress away of having to sort out new flights after our original provider cancelled. As a busy self-employed person - this service was priceless, and I will certainly always be booking with Paula where possible in future. Thank you so much, you’re a gem. X

Great holiday! I was recommended to contact Paula after attempting to book a holiday through another travel agency who couldn’t give me any details of accessibly within the resorts or hotels. My son has CP and needed wheelchair access to the room and hotel. Paula recommended Costa Adeje in Tenerife, she found a hotel that was suitable for our needs and arranged all the assistance needed including private adapted transfers to and from the hotel. She contacted the hotel personally on our behalf to ensure we had the correct room reserved and that the rest of our party would be close by. We had an an amazing holiday that was totally stress free. Thank you Paula for going above and beyond to ensure we had a great time.

Simply the best holiday we've ever had!! Paula was fantastic from the start to the finish. Thank you Paula, you're now our friend and top travel agent!!

Wonderful holiday in an amazing villa. Pool area and patio were perfect. Steps not suitable for young families or people with mobility restrictions. A few things could have improved the holiday- safe didn’t work even though we had maintenance attend to fix it, it still didn’t work. Some small things could improve the villa, a teapot or large coffee pot, Some large wine glasses, some inflatables in pool, we bought our own and left them there. The v steep hill to resort was a challenge but we soon got used to it. Overall fabulous villa, fantastic holiday and all went very smoothly.

It was our first time travelling abroad on a package holiday with our non-mobile daughter and a carer.
I was very anxious as there were a lot of special hotel requirements, special assistance at airports, car hire and equipment involved. I came across Paula and she completely took care of everything. She really got to know us well, our likes and needs, listen carefully to our requirements and painstakingly communicated every detail with the tour operator, hotel and car hire company among others.
Paula is very experienced and knowledgeable in all areas involving special needs and accessible travelling. Our holiday was faultless, relaxed and perfect for our daughter’s and our family needs.
I can not thank you Paula enough, that’s what holiday should be, enjoyable and stress free.
I can not wait to book our next adventure soon with you, you are just amazing!

Can not recommend enough! Paula helped me from the idea of wanting to go on holiday as a family with one of our sons in an electric wheel chair. She chose the destination carefully meeting all of our requirements. She dealt with all the booking and paperwork side of things for the electric chair. She calmed my every worry about travel and was even on hand when I had questions whilst there. I will only book abroad holidays though here in future. Had such an amazing time!

Paula couldn’t be more helpful. She helped us choose a perfect holiday at a bargain price and she was on hand for my 50 million questions. I am a wheelchair user so it’s not simple to just book and go and everything went so smoothly.

Paula completely arranged our holiday from booking suitable hotels, arranging transfers, sourcing and booking hoists. Paula did an amazing job. It all worked seamlessly and took so much pressure of myself.

Every time I think to go away, I back out because it feels too much. I spoke with Paula about my family and in particular the needs of my son, she had great understanding and delivered a wonderful holiday that suited us.

I will definitely be using Paula to organise our next holiday, I highly recommend

Arrived back from the Maldives 2 weeks ago. Should have gone last February but obviously not able to. All rebooked and organised seamlessly by Paula. Nothing was too much trouble. This is the second long haul holiday I've booked with Paula and certainly won't be the last. Thank you for everything xx

Not enough stars above, to give this lady
Her first hand knowledge of NYC has made our trip !
Paula provided us with a breakdown of each area and things to see,making personal recommendations of places to see and eat, ensuring we maximize our time and could plan to see and do everything !
She made sure that prior to our trip we knew all regulations re covid and whilst away as things changed Paula made sure we knew exactly what to do for a smooth trip home. Even down to sending links for refunds in tests booked
She kept us up to date on options before travel as well as remembering all the personal touches like providing a 5 day weather report - I can’t thank you enough Paula for making this a holiday that was perfect. we are already planning our next adventure, and look forward to booking this with you.