woodsheets.com Anmeldelser 

Heard nothing since ordering. Paid for express delivery too. I believe this company to be a scam based on other customer reviews. I doubt they exist apart from to take your money and hide? They took my money, not replied to any contact attempts by myself. I have reported them to Lloyds bank, hopefully I will be refunded as I paid by credit card? I have also reported to Police Action Fraud.

Scam company charges £40 for a sample stay away

Well paid for express delivery no sign of it and trying to get an email reply or call answered is horrendous.

Asked to cancel and get a full refund they said it failed quality control and was getting re-made and sending out ASAP then 20 days later they appear only to be utter stinking quality and cant use due to corner all burst and edging damaged and face all scratched and clear signs packaged without been cleaned from cutting utter shambles.

And again cant get hold of them via email or call have sent over multiple pictures for evidance and nothing in hiding they should be shut down.

Avoid at all costs shocking quality and even worse on reponding to issues phone always says currently away from desk at the moment will get back to you must be stuck in the toilet or something utter terrible avoid.

This is the same company as PlasticSheets.com i noticed. Same contact information and equally poor reviews.

No issues - perfectly sized replacement shelf delivered in good time.

The fence panels were delivered promptly and when they said they would. The panels were a good price, however I have noticed recently that the wood on 2 of the panels has started to distort and curl up showing a small area you can see through.

Ordered a piece of MDF for a floating shelf. Perfectly sized and primed and reasonable price.

A very simple ordering process, just select the material required from a wide range on offer and input the dimensions you want it cut to. I did just this and very quickly received a piece of high quality plywood cut exactly to my requirements. It had been carefully packed to prevent any damage in transit and was very reasonably priced. I particularly like being able to get only the size you want, rather than a sheet to cut out the piece you actually want. No waste and a more accurate end result than most people are capable of achieving. I highly recommend this company.

I only needed a few smallish sections but I needed them exact size and straight. Website was easy to follow and wood was cut perfectly.
Delivered a few days after ordering
Will definitely be back if I need accuracy again

Good experience with Wood Sheets.The wood came cut exactly as ordered and the piece was well packed

The quality of the wood is awful. It arrived covered in splinters and is incredibly rough to the touch. This is made even worse by the fact that I paid extra for a gloss lacquer finish, which has clearly not been applied, making the product unfit for its intended purpose. I paid a significant amount extra for this finish and did not receive what I ordered.

The problems started before the wood even arrived. The website provided an estimated delivery date, which I planned around, only to discover that it was meaningless. I had to chase customer support for an update and was then given a new delivery date five days later than originally stated. When that date came and went without my order being dispatched, I had to contact them again for another update.

I wish I had checked Trustpilot before placing my order, as I can now see the large number of negative reviews. Had I read them beforehand, I would not have used this company, and I would strongly advise others to think twice before ordering from them.

I am updating my review as I initially experienced some problems but Chris resolved them straight away and without any hassle. He offered another replacement order, or a full refund without hesitation and told me not to worry about sending the other item back. Very quick response and all settled to my satisfaction. Thank you very much Chris

My order was fine. The piece of MDF arrived and met my measurements exactly.
I ordered a very small piece to make a false drawer in a desk and arrived in excellent packaging and perfect to the size I ordered. No complaints at all about the product. Thank you.

Originally they sent out the wrong size. After emailling ( 3 times) they then sent out the correct item. If the emailling had been quicker and handled more efficiently i would of gave 5 stars.

Do not use, they'll leave you waiting over a month and wont reply.
After 2 weeks I got an email saying that they couldn't make to the size I needed so I needed to split it. I responded the same day with new sizes. They implied that it was the last thing to make and was marked as urgent. I got no response when I asked for an update. Over the next 3 weeks I contacted multiple times asking for an ETA. They never reply unless you create a new ticket on the website and only response was 'we're looking into it'. I ended up giving a time frame to provide an ETA or a refund and then I would be issuing a chargeback with my bank. I got a response a week after the deadline, after I already got a refund from my bank. Ordered somewhere else and received in 3 days.

Avoid at all costs. Sent me damaged shelves. Point blank refused to refund me as per my legal consumer rights when goods are damaged - insisted on sending replacement shelves even though I made it clear not on several occasions - they claim that they don’t have to refund in first 30 days which is nonsense. Persistently ignored my attempts to obtain my legal right to a refund by claiming that because the shelves were made to size I couldn’t a refund which is not the case when the goods are faulty. Had to refer the matter to my credit card company who are sorting it. You have been warned - don’t buy from this company as you ont have a good experience.

I ordered a couple of small shelves using their online design tool. That was great, you can specify the dimensions, finish, even the curve on the corners. Except - 8 weeks later I was still waiting for my shelves. When I contacted them by email I was told that I had selected a radius for the corners on the shelves that they could not make. But they didn't think to contact me and tell me.
I said I didn't care about the corners, I only used the radius feature because it was there on the website. I eventually got my shelves about 3 months after I'd placed the order.

I placed my order 15 days ago and have heard nothing since. Customer service has been completely unreachable, and submitting support tickets seems to have no effect.

The delivery estimate states 3–7 working days (although not guaranteed), but I am now on the 11th working day and my order status still shows "Processing." The lack of communication and updates has been extremely frustrating and disappointing.

Dreadful experience and I would never use again. Original order arrived on time - but totally the wrong size to what was requested. Refund refused. Weeks later, the correct size arrived - for which I have no use. The job since signed. My emails for a refund are ignored. Nothing more to say. I just won't be using them again.

UPDATE (25/06/2026): Following the initial unacceptable delays, a customer service representative named Steve took over my order. Steve was brilliant—he communicated clearly, took ownership of the issue, and ensured a replacement board was dispatched and delivered safely. While the initial process was frustrating, Steve's excellent handling completely resolved the issue and saved the experience. Changed from 1-star to 4-stars because of his help.

I ordered a custom desktop panel for £75, and it arrived in a shocking state. There are long, bright scratches and scuffs across both faces, a poorly finished edge, and a water-damage bubble on the front edge where the MDF core has literally expanded and blown out.

The external cardboard box was immaculate, proving this defective, water-damaged item was knowingly packed and dispatched from their warehouse.

I contacted customer support immediately last Friday. After dragging their feet for days, they finally asked for photos, which I sent on Tuesday. Since then, they have completely ignored my emails, including a formal ultimatum. My project is entirely on hold because I cannot assemble a defective product while waiting for them to resolve this.

This company has zero quality control and non-existent customer service. I have given them every opportunity to offer a fair partial refund or arrange a collection, but they are hiding. If this is not resolved today, I am taking the evidence straight to my bank to initiate a chargeback.

Support ticket number: WS02002026