Customer service is outstanding and Lizzie couldn't have been more patient, understanding and helpful! We had bought vouchers for a balloon flight to be used locally, but then the supplier was no lon... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... Se mere
I had a few queries about the vouchers I'd purchased, but found Jess in customer services to be very quick to respond, knowledgeable about the products and very polite too. Also great, clear advice on... Se mere
This ride was a birthday present for my friend, she had never been in a helicopter. She had a wonderful time. I found the administration great from booking to ride. My only 'gripe' was that, having be... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Kontaktoplysninger
Storbritannien
- 02071018839
- hello@wonderdays.co.uk
- www.wonderdays.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lizzie & Shaun were super helpful &…
Lizzie & Shaun were super helpful & very quick resolving my problem.
They went out of their way to make sure I got what I needed.
Couldn't recommend them enough!

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We thought we might not be able to use…
We thought we might not be able to use our vouchers.
Lizzie was extremely helpful and advised us that we could still use them at their Liverpool restaurant, She is a major asset to the company thanks Lizzie

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Excellent & quick customer service by…
Excellent & quick customer service by Lizzie ☺️

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Lizzie dealt with my little issue…
Lizzie dealt with my little issue quickly and in a wonderful manner.

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Reservation help & guidance
Thank you Shaun for your help and guidance - I have been very impressed with the kindness & efficiency of the customer support team at Wonder Days each and every time I have needed help. We are so looking forward to enjoying our two overnights later on this year - thank you once again.

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Lizzie was extremely friendly and quick…
Lizzie was extremely friendly and quick to respond via a Instagram chat. She resolved my issue swiftly. Best customer services I have received in a long time. Thank you

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Excellent customer service!
I bought one of their experiences for a birthday celebration but had to cancel it as we didn't manage to contact the experience-provider (not Wonder Days) in time. I sent an email to request support on a refund and received a response almost immediately from Lizzie M, who was incredibly empathetic and liaised a refund with no complications, very clear communication, and promptly - shout out to them!

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Excellent customer service
Customer service from Natalie Rowland was excellent. Speedy service and really friendly.

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Helpful.
Made a purchase for a voucher for my partner. I'm not the best with technology so made two errors.
Spoke with a lady called Lizzie. She was so lovely, helpful and kind. We fixed my issues and she helped me understand how I can redeem them.
Thanks Lizzie

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Nat really went above and beyond…
Nat really went above and beyond ensuring that they got my correct address for my son’s birthday experience voucher , and sending it express delivery so we got it in time for his special day. These thoughtful touches make a real difference in the customer experience and I would certainly book with Wonder days again because of it! Thank you Nat.

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Great customer service
I made a bit of a mistake when ordering online and gave the team a call. I spoke to Lizzie who was just so friendly and super helpful. Great experience and would certainly use them again.

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There is no option to check…
There is no option to check availability before redeeming the voucher, the dates I needed were not available for the days I am in England & wonderDays are refusing to refund.

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Lizzi and Nate have made my experience…
Lizzi and Nate have made my experience a 5 star+ experience. They have been friendly, professional, compassionate, empathetic, and really clear in their communication and it is a joy to behold, thank you so much both really appreciate it x

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Blacksmithing in Chichester.
Blacksmithing in Chichester.
I have just spent a day at the Black Kettle Workshop with Dan. It was a brilliant experience, I enjoyed every moment. Dan is an Skillful blacksmith. I had no real experience of blacksmithing, but with Dans patient and knowledgeable turtoring I learned about an ancient craft and its history. It was a one to one teaching of the processes and I have to say I was pleased with what I was able to create in metal to take away with me, I surprised myself, but that was all down to Dans approach in teaching. I can not recommend this experience enough. It was great being in a working forge, it's a hands on metal day. I came away with a new poker for my fire.

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Lizzie M has helped me massively today
Lizzie M has helped me massively today, to sort my vouchers out, im not very technical minded with things, so this has been a massive weight lifted off my shoulders, thank you so much Lizzie.

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Vouchers
Was very easy to get through and spoke to Lizzie she was amazing and sorted my query very quickly. Highly recommend WonderDays

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Customer service were amazing!
I brought a helicopter experience for my Dad's birthday and the voucher unfortunately arrived damaged from water, I contacted customer service explaining the situation and straight away they sent another one with delivery express and it arrived next day! They had put it in plastic wrapping so it didnt happen again and were very nice through all communication, particularly as it wasn't necessarily their fault it got wet! Very impressed and happy with both the voucher presentation and customer service and highly recommend!!

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All done with no worries
It all went so smooth,from booking the experience to booking the hotel,
The staff at war of the worlds seem to love there job,from the entrance, to bar staff and all actors involved in the story.

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Lizzie M was brilliant
Lizzie M was brilliant when I had a problem with a voucher I had been given as a retirement gift. She managed to sort it out straight away and I got e-mail confirmation within minuets. Exceptional service!

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