James catley and lady on till we're very helpful not only with information but offering help without being asked. He got trolly and carried heavy bags of sand to car without me feeling like the old... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was looking on the shop floor and found Dawn who was a great help to me. I had fantastic customer service from Dawn she is a star and I would certainly shop here again. I would also like to mention... Se mere
Virksomheden har svaret
I needed to get some paint and I got help from a member of staff named Glen. He was helpful and fun. Nothing was too much trouble...definitely deserves recognition for his customer service 👍
Virksomheden har svaret
What went wrong ? Buying a 8k kitchen from wickes from 10th October 2025. 7 to 10 days for a tiny 5x5 kitchen to get installed, 16 days to complete and so many faults and customer services absolu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - South Shields
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
Station Road, South Shields, Tyne and Wear, NE33 1RD, Storbritannien
- +441914546160
4,7
Fremragende
115 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sam was very professional.
Sam turned up on time having checked in prior to the appointment.
Fully explained options prior to appointment which gave us assurance there would be no pressure sales.
Helpful throughout the whole visit.
Ensured we knew about contact for follow up appointments.
23. februar 2026
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Besvarelse fra Wickes - South Shields
Hi David, Thank you for telling us about your visit to our South Shields store and in particular how helpful you found our colleague Sam. Thanks also for taking the time to leave a positive review.- DG
Brian was brilliant help
Brian was brilliant help! 100% quality service couldn’t recommend more!
21. februar 2026
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Besvarelse fra Wickes - South Shields
Hey Ellie, thanks for your five star review and I'm glad that Brian was able to help you out in our South Shields store! - Dylan
Fantastic service and advice from…
Fantastic service and advice from James. Myself and another customer were staring at the plastering tools and materials not having a clue between us. James came over and explained exactly what we needed, why we needed and how we would use the tools he suggested. Saving certainly
Myself not only a small fortune but also a lot of work. Thanks James @South Shields store
20. februar 2026
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Besvarelse fra Wickes - South Shields
Hello Brian, thanks for your five star review, and I'm glad that James was able to help you out in our South Shields store! - Dylan
Glen at Wickes South Shields very helpful
I went into Wickes South Shields with a desk lamp bulb which needed replacing. With different screw fittings, wattage and white types I had no idea which one to get. I asked a lady at Customer Services who showed me to a man called Glen to help me. Glen explained the correct screw fitting, wattage and white type to get so a few minutes later I walked out the shop very happy with a new desk lamp bulb.
19. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Arnold, we're happy to hear that you had a positive experience in our store. We appreciate you taking the time to share how our team member assisted you with your desk lamp bulb purchase. It's great to know our team could help you find the correct product! -LG
Was looking for exceptional service item
Was looking for an item, a young lady called Tanya assisted me to find the item ,didn't want to put her out her way ,she said not a problem ,helped me purchase the vinyl flooring I needed , appreciate the polite ,efficient service I recieved ,will be back at the south shields store , very rare to get such dedicated assistance with good knowledge of store ,thanks tanya
18. februar 2026
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Besvarelse fra Wickes - South Shields
Hi, Karl. Thank you for taking the time to share your review with us. We are really happy to see that Tanya was really helpful during your visit to our Wickes store in South Shields, providing excellent customer service. Thank you again for your kind feedback. - Scott H
Excellent service with a smile.
Staff at South Shields branch are always friendly and helpful. Yesterday Brian helped to select and load very heavy bags of bark chippings to my car. Nothing is a bother for him. Thank you.
18. februar 2026
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Besvarelse fra Wickes - South Shields
Hi O Pickering, We appreciate you sharing your positive experience at our South Shields branch. We're happy to hear that Brian was friendly and helpful, assisting you with your purchase. Thanks for your feedback. -SM
Great advice and help from Brian at…
Great advice and help from Brian at south shields store yesterday.
Came straight over and ordered our tiles for us with a convenient delivery date.
16. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Phillip, Thank you for taking the time to share your feedback with us. It's great to hear that Brian at the South Shields store was able to help order your tiles! -SM
Excellent staff
Had I little question was not sure off the chap Brian helped me out lovely lad , very professional and patient.
16. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Lee, Thank you for taking the time to write your review. We are happy to hear that Brian was able to answer your question while remaining patient and professional. -SM
Popped over today to buy some paint to…
Popped over today to buy some paint to touch up the house with a bit of colour. Brian from Wickes South Shields was really welcoming, helpful and friendly. An asset to the S.Shields branch. Thank you so much.
16. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Frances, Thank you for taking the time to share your experience with us. It is wonderful to hear that Brian was able to deliver quality customer service! -SM
Danielle was so knowledgeable
Danielle was so knowledgeable her memory was extremely good her willingness to go the extra mile a member of staff to hold on to
9. februar 2026
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Besvarelse fra Wickes - South Shields
We appreciate you sharing your experience. We're happy to hear that you found Danielle knowledgeable and helpful. Thank you for your positive feedback. -AK
We where helped by a member of staff…
We where helped by a member of staff called Jean she was so helpful telling us what was the best things to put a bench up and took us to everything we needed excellent customer service
8. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Tess, we appreciate you sharing your experience! We're so glad to hear that a staff member was helpful in assisting you with your bench project and provided excellent service. -LG
Member of staff Jean 5***** service!!!
Went in store to purchase some wooding flooring, the staff member Jean went over and beyond to help me and my wife out and worked out exactly how many packs we would require and also showed us the different options for beading and underlay. She went over and beyond to help us out and defiantly requires recognition!
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - South Shields
Hi, Thanks for taking the time leaving your review. We are happy to hear that Jean was able to help you out with the flooring you needed and exactly how many packs were required aswell as different types of beading and underlay. Thanks again for the kind feedback.
Cashier Dawn was excellent
Cashier Dawn was excellent, brightened my day.
8. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Michael, Thank you for leaving your review. We are happy to hear that Dawn was able to provide quality customer service! -SM
Brian was very helpful and…
Brian was very helpful and knowledgeable. We had a very pleasant experience.
6. februar 2026
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Besvarelse fra Wickes - South Shields
HI Stephanie, We appreciate you sharing your positive experience with us. We're so glad to hear that Brian was helpful and knowledgeable! -LC
Friendly, Helpful staff.
Audrey on the checkouts always has a smile and happy to help. Nice to see staff at the checkout rather than self scanners like some of the competitors. Well stocked and maintained store.
2. februar 2026
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Besvarelse fra Wickes - South Shields
Hi Callam, Thanks for taking the time leaving your review. We are happy to hear that Audrey was able to help you at the checkouts and always has a smile on her face. Thanks again for the kind feedback. -JL
Very helpful staff (Audrey) gave good…
Very helpful staff (Audrey) gave good advice, very polite and friendly
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - South Shields
Hi Anthony, Thank you for taking the time to leave your feedback. It is wonderful to hear that Audrey was able to provide excellent customer service and help you in store.-SM
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⭐️⭐️⭐️⭐️⭐️
I received excellent service from Dennielle at Wickes South Shields. She was highly professional, knowledgeable, and efficient throughout my visit. Dennielle demonstrated a strong understanding of the products and the practical requirements of trade customers, providing clear and accurate advice that ensured I selected the correct materials first time.
Her approach was organised and courteous, making the process straightforward and saving valuable time. Dennielle is a real asset to the South Shields store, and I would have no hesitation in recommending her to other customers seeking reliable, professional service.
31. januar 2026
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Besvarelse fra Wickes - South Shields
We appreciate you sharing your experience. We're happy to hear that you found Dennielle professional, knowledgeable, and efficient. We're glad their advice ensured you selected the correct materials. Thank you for your recommendation. -AK
Dave…
This morning picked up 6 large packs of Cavity Wall Slabs from South Shields store. Weather was horrendous, however Dave collected them from the yard and brought them in for me. Thank you Dave for your help, it is much appreciated
30. januar 2026
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Besvarelse fra Wickes - South Shields
Hi Bob, We're happy to hear that you had a positive experience at our South Shields store. We appreciate you mentioning the assistance you received from Dave; it's great to know our team could help during the bad weather. -LC
Helpful staff
Staff are always very polite and helpful Tanya always goes above and beyond always has a lovely attitude along with her smile thank you .we are diamond painters so we are in the store most days thank you for your service
29. januar 2026
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Besvarelse fra Wickes - South Shields
Hi Steve, thank you for your review. We are pleased that you continue to use our store in South Shields for your painting supplies. It's good to know that you find Tanya and the staff really helpful when you visit. - DG
When i went to wicks in south shields I…
When i went to wicks in south shields I couldn't find what i was looking for a lady called Tanya who works their was very helpful, she also took me to the till to pay highly recommend
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - South Shields
Hi Melanie, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Tanya was able to help you find what you needed and delivered excellent customer service. -SM
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