Very helpful people on the Chats
Very helpful people on the Chats. Everything they said they would do, they did. It was fast and easy to do.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful people on the Chats. Everything they said they would do, they did. It was fast and easy to do.
Firstly a big shout out to the staff at Whistles shop in Wandsworth who saved the day (or part of it)
The phone customer service is literally non existent. 2 numbers currently listed are ‘unavailable’ and the third made me wait 10 minutes before cutting me off.
Discounts online do not work and the expensive Next Day Delivery promised to arrive within working hours and finally came at 7pm - too late for my needs.
I doubt they care but they are letting their shop staff down bigtime
Avoid, avoid, avoid online purchases.
Order Number: 17339566
This has been an absolutely unacceptable experience. I placed an order on 7 May 2025 for a pair of jeans, and for two full weeks I was chasing Evri (the delivery provider) because the parcel never arrived. I contacted their support multiple times, and I also reached out to Whistles support via chat three times — wasting my time — and yet no one did anything to resolve the issue.
Eventually, I had to request a return/refund myself when it was clear the parcel was stuck with Evri and was never going to be delivered. A few days ago, I received confirmation from Evri that the parcel was requested to return to Whistles, yet I still have not received any email or update from Whistles about my refund.
This is the second time I’ve had a bad experience with Whistles. Their delivery process is a mess, their support is unresponsive, and customers are left to fix problems caused by their poor logistics.
I still don’t know when I’ll get my money back — and frankly, I’ve lost all trust in this brand. This will be the last time I shop at Whistles. Absolutely awful service
My wife and I tried for over an hour to order a waterproof jacket, listed at £75 with an advertised 20% discount. This was not given at checkout. We tried also for a 10% new customer discount which also proved to be an illusion. As a last resort we tried customer service and were connected to Lucille (the bot) she promised to connect us to a customer service person who also proved to be an imaginary person.
BEWARE WHISTLES DISCOUNT OFFERS.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.