First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local de... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
The staff at Whatever Wheels are really friendly, knowledgeable and helpful. Luke helped me decide on which electric bike best suited my needs and guided me through the whole process seamlessly. Ja... Se mere
Virksomheden har svaret
Great people to buy a motorcycle from. Kept me informed throughout the whole process, delivery day went smoothly,could see the van coming on Google maps. Didn't have to have much time off work. Bike w... Se mere
Virksomheden har svaret
We purchased an electric motorbike. Luke and his team were helpful and professionel. All the staff we met werecourteous and friendly. The delivery of the motorbike was done in a timely and efficient... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Motorcykelforhandler
- ATV-forhandler
- Butik med motorcykeludstyr og -tilbehør
- Motorcykelbutik
- Forhandler af brugte motorcykler
- Yamaha-motorcykelforhandler
Skrevet af virksomheden
WhateverWheels Yamaha: Your Premier Destination for Yamaha in Lancashire Welcome to WhateverWheels Yamaha, your trusted and award-winning motorcycle, scooter, and ATV dealership. Based in Great Harwood, Blackburn, we are the North West's leading retailer for everything Yamaha. Since our establishment in 2009, we've built a reputation for excellence, integrity, and an unwavering commitment to the riding community. As an official Yamaha dealer, we proudly offer the complete range of new Yamaha motorcycles, scooters, ATVs, and side-by-sides. From learner-legal 125cc machines and dynamic Hyper Naked models to the adventure-ready Ténéré and the premium TMAX, we have the perfect Yamaha to suit every rider's needs and aspirations. Our showroom also features a wide selection of high-quality used motorcycles and scooters, offering fantastic value and choice. Our dedication to customer satisfaction extends beyond sales. Our Which? Endorsed Workshop, staffed by fully qualified and Yamaha Certified Mechanics, provides expert servicing, repairs, and MOTs for all makes and models. We also stock a comprehensive inventory of genuine Yamaha parts and accessories, as well as a great selection of riding apparel, ensuring you have everything you need to maintain and personalize your ride. At WhateverWheels Yamaha, we believe in building confidence through transparency, professional service, and a passion for two and four wheels. We offer competitive finance options, nationwide delivery, and a hassle-free part-exchange service. We invite you to visit our showroom in Lancashire to experience the WhateverWheels difference for yourself.
Kontaktoplysninger
8 Glebe Street, Great Harwood, BB6 7AA, Blackburn, Storbritannien
- 01254438026
- contact@whateverwheels.co.uk
- www.whateverwheels.co.uk
4,8
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796 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
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Amazing company to deal with
Amazing company to deal with, no pushy sales, you are left to take your time, they talk you through everything and really know their stuff. Will not be going anywhere else.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
All good here.
All good here, a great Company to deal with, Knowlegable, friendly and professional.
I have had 3 Bikes delivered to me from them, in a very timely manner, each time they have gone the extra mile to make sure I had them on time.
Would not hesitate to deal with them again and have already reccomend them to my friends.
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Great bike - ok service
Really easy to purchase a bike and have it delivered. The bike is also exactly as described, great condition! Customer service a bit spotty and not as advertised really - I had to chase the bike on multiple occasions, slow communication. Delivery took nearly 3 weeks in the end and I’ve just had to chase the logbook. Shame really because it’s made the overall experience of buying my first bike a lot less exciting!
10. april 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for your review. We're delighted to hear you're happy with your new bike and that it arrived exactly as described and in great condition!
However, we're genuinely sorry that your experience with our communication and delivery times didn't meet your expectations. We strive to reply to all emails within 24 hours and ensure all telephone enquiries are answered during working hours. We understand that purchasing your first bike should be an exciting experience, and we sincerely apologize for any frustration or disappointment caused by the need to chase updates, we do have an FAQ built within our website which provides clear information on the process the order would take.
Regarding delivery, motorcycle deliveries do take longer than regular postal services, particularly during the busy season. While three weeks is generally the maximum we aim for, with the majority of deliveries completed within 7-10 days, we acknowledge that this instance fell short of our usual efficiency, and we apologize for that. We also regret the delay in receiving your logbook and any added stress this caused, however this is due to the DVLA processing times.
We are actively working to improve our communication and logistics to ensure a smoother process for all our customers. Your feedback is invaluable in helping us identify areas for improvement and ensures we can continue to refine our services.
We hope you still thoroughly enjoy your new bike, and we're here to assist with anything else you might need.
Five star service from beginning to end
Five star service from beginning to end and, I would like to say Thank you to yhe team at whatever wheels, I ordered a Yadea G5S Electric scooter online and was sent emails to confirm order, and delivery,I had a text message from the delivery driver on the day of delivery and everything went to plan, My new bike was as new when it came off the van and the driver Kindy parked it in my front garden, Its been a few week since I took delivery and I'm pleased with the bike and would recommend them as a trustworthy seller,
10. april 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Great service
Great customer service and quick delivery and scooter was in great condition
14. april 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Yamaha nmax 125 tech max
Pre ordered the yamaha 125 n max tech max to upgrade from my lexmoto apollo 125 which I also got from this dealership, from start to delivery has been great communication between the dealer and myself has been great, letting me know I when the bike was shipped to the dealership and then letting me know my bike would be delivered. All in all a very good dealership, i would recommend looking at.
12. april 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
I ramg for a yfm 110 which i couldn't…
I ramg for a yfm 110 which i couldn't find anywhere
They happened to have a cancelled order and communication was Top class and I picked up the quad 2 hours later
Well recommended
Good lads
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Just purchased a new 50cc moped
We have recently purchased a new 50cc Moped for our daughter and the whole process from start to finish was seamless.
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
brilliant service from purchase to…
brilliant service from purchase to delivery, very pleased with purchase of lxr 125 lexmoto
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Poor service
The item took a very long time to be delivered and I had no communication with the store about the delay until I messaged them myself, if an item is not in stock then you should be made aware of that at the time of purchase, instead I had to wait nearly two weeks for something that would have been next day from Sports Bike Shop, the item itself though is fine and fitted to the bike
11. februar 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for your feedback. We're very sorry to hear about the delay in your order and the lack of proactive communication. This is certainly not the standard of service we aim for, and we understand your frustration.
We acknowledge that the delivery time was unacceptable, and we apologize for the inconvenience this caused. We want to assure you that our communication processes and delivery timelines have already improved significantly since your order. We are continuously working to enhance our customer experience.
As an independent dealership, we sometimes don't carry every item in our physical stock, unlike larger multi-site retailers. However, we are always striving to improve transparency regarding stock availability at the time of purchase.
We're glad to hear that the item itself is fine and fitted to your bike. We appreciate your honesty, as your comments are invaluable in helping us identify areas for continuous improvement.
Great shop and great workmanship was…
Great shop and great workmanship was very helpful if I didn’t know something Chris was great explaining it and the lads in the shop was very friendly and I would 100% recommend to anyone who into there bikes
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Brilliant cheap and very reliable
Brilliant cheap and very reliable, amazing customer service and luke was outstanding and helpful me with everything. Can't praise enough.
25. januar 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
5 stars 👍
Great people to buy a motorcycle from. Kept me informed throughout the whole process, delivery day went smoothly,could see the van coming on Google maps. Didn't have to have much time off work. Bike was in perfect condition. Would definitely recommend this shop 5 stars.
25. januar 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Road legal Ultra Bee
Got my road legal Ultra Bee from these guys. Very professional company to deal with kept me updated on delivery eta's and handled all the legal registration for me. Good warrenty on the bike too. Happy customer here 👍
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Ordered a hydraulic bike lift
Ordered a hydraulic bike lift, had to choose delivery for pricing, which according to to theat was £14.99...even though advert says free delivery, there explanation was " The advert was generated by Google.. nothing to do with them... " Then an email asking for another £76.21 ... the delivery was £91.20
Then they palm off the delivery to a third party courier, which only has one person delivering, when clearly this item requires two people
Bad advertising and bad organisation
7. januar 2025
Besvarelse fra Whatever Wheels Yamaha
Thank you for your feedback. We're very sorry to hear about the frustration regarding the delivery cost and process for your hydraulic bike lift.
We understand that the initial £14.99 delivery charge and a subsequent request for an additional £76.21 caused confusion. We aim for clarity in our delivery pricing, and the size and weight of the hydraulic bike lift (an XL double pallet size with additional weight) mean it cannot be transported by standard courier services. Instead, it requires a specialized third-party delivery wagon directly from the supplier, incurring higher costs.
We acknowledge your point about the advertisement stating "free delivery" and the subsequent email. We are actively working to ensure all our delivery information is crystal clear on product pages and at checkout to prevent such misunderstandings in the future.
Items of this nature are typically delivered to commercial addresses with unloading facilities. While we understand you expected two delivery personnel, specialized freight deliveries often involve one driver and require the recipient to have means to unload large, heavy items. We strive to communicate these requirements upfront.
We apologize that your overall experience was impacted by what you feel was bad advertising and organization. Your comments are invaluable in helping us improve our communication and logistics for large item deliveries.
Good service 👌🏽
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Got the bike ownership in the wrong…
Got the bike ownership in the wrong name and even this review has been sent to the wrong person
21. december 2024
Besvarelse fra Whatever Wheels Yamaha
Good afternoon, we are sorry you have chosen to leave us a negative review following your experience with WhateverWheels.
To clarify, the vehicle was registered and invoiced in the name and address provided at the point of order. Unfortunately a reuest was made following delivery to DVLA register in a different name to which we have contact the DVLA ourselves and assisted to resolved this.
Great service bike was delivered within…
Great service bike was delivered within 2 weeks
21. december 2024
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Besvarelse fra Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
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