Torque Electric Anmeldelser 57

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I cannot praise this company enough. I had absolutely no knowledge or understanding of electric bikes when I first went to the shop. The owner, Kathee, was incredibly knowledgeable and unbelievably he... Se mere

Bedømt til 5 ud af 5 stjerner

TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet... Se mere

Bedømt til 4 ud af 5 stjerner

Good people, easy to deal with, very responsive and helpful, lots of info provided and at the end of the phone if I needed any help… which I didn’t thankfully and so very pleased with my choice of ele... Se mere

Bedømt til 5 ud af 5 stjerner

Just bought an e-bike from Torque Electric of Surbiton. Fantastic service. They let me try several bikes first before I decided which one to buy. I opted for the Kreidler Vitality Eco 8. Nothing was... Se mere

Virksomhedsoplysninger

  1. Cykelbutik
  2. Cykeludlejning
  3. Cykelværksted
  4. Cykelgrossist
  5. Cykelparkering

Skrevet af virksomheden

Torque Electric is the exclusive UK&I distributor of Thompson, Kreidler and Black eBikes. We also are a Tern, Riese & Müller and Gocycle stockist, with a wide variety of accessories and offer all levels of servicing/maintenance. At Torque Electric, we're dedicated to opening up the outdoors, and bringing a healthy active lifestyle to everyone. Electric bikes are more than just a gadget – they unlock the world!


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

57 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

I cannot praise this company enough

I cannot praise this company enough. I had absolutely no knowledge or understanding of electric bikes when I first went to the shop. The owner, Kathee, was incredibly knowledgeable and unbelievably helpful. I then went to other stores to gather more experience & understanding of the product, before hot footing it back to Torque Electric. The help, advice and support has been fantastic. As a first time, electric bike purchaser and rider I couldn’t be more delighted and excited about my wonderful new electric bike. There is no pushy sales techniques just really sound and good advice. A wonderful independent bike shop with extensive knowledge and a wonderful customer service.

25. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A first class experience

A first class experience! I rented an e-bike for 3 months, then converted that to a purchase, once I knew it would be used. I was able to try a few different cycles to find the one that suited my needs best. I thoroughly enjoyed returning to cycling and Torque Electric have been outstanding in their knowledge and help. They’re nice people and want to make sure you get what’s right for you. All their bicycles are fully compliant with UK law. They recommended a route planning app, which has taken me via routes I didn’t know existed.
Would I recommend them to a friend? I have…

2. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Torque Electric could not have been…

Torque Electric could not have been more pleasant, easy to deal with and helpful!

There was a small issue, which they dealt with IMMEDIATELY! Everyone can do well when things go well, it’s how you resolve issues when they go wrong that’s the true measure of support. Torque Electric were faultless and I know I could rely on them in the future!

I’m LOVING my rental bike and likely to convert it to a sale as I’ve proven the bike fits perfectly with my lifestyle.

Would I recommend Torque Electric to my best friend? YES, YES, YES!

13. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good customer service and product

I both bought a bike and had a solid tyre fitted. The bike sale went smoothly, the shop were let down by their supplier in relation to the tyre fitting but they kept me informed, and used clear communication evening delivering the tyre themselves!

10. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We had a fantastic experience at Torque Electric

We had a fantastic experience at Torque Electric when buying two e-bikes for myself and my wife. Elliot and Kathee were incredibly helpful and patient, answering all our questions about the bike specifications and the Cycle to Work scheme.
​They guided us through the entire process, from getting a great deal to arranging on-time delivery and easy insurance. The whole process took just a week or two, and we were so impressed with their expertise and support. We're very happy with our new bikes and highly recommend this shop!

5. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastik customer service, best and easy communication to resolve command problem. IT's sincerily and unforgettable experience. They really make all for facilite me access at my desire.

TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet envoi, en attendant le retour de TORQUE Lopen/BioLime IceBreaker Size Medium. Cela, suite à mon retour (Lopen Medium.) de ce matin. It's sure i'll receive it in the next 1 or 2 weeks, because i'm from Québec in CANADA. They are incredible and have good sense. Sincerily thanks to Elliot at TORQUE.
You can translate if you want! Excuse my englishwrite

4. juni 2025
Bedømt til 5 ud af 5 stjerner

Greate Bike shop, excellent service!

We had a really great service and experience with Torque Electric. We bought a Tern GSD and I provided a list of accessories and Elliot was very kind in installing all these and providing advice. At the shop I was impressed by the attention and advice before taking the bike. The shop also has several toys which was really useful as my son was very busy playing with these while I was able to continue the conversation with Kathleen and Elliot. Overall really impressed with the service and would recommend it to others.

30. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great team and great advice

I gave Kathee and Elliot a wish list for my new electric bike and they found the perfect bike for me.
The aftercare has also been great and they are an excellent team.
I would not go anywhere else

24. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I purchased a black trail bike for my…

I purchased a black trail bike for my son's birthday. He is absolutely delighted with his new bike. I thoroughly recommend Torque electric to anyone looking to purchase an electric bike. It's great to find a small independent bike shop that is knowledgeable, friendly and helpful.

3. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am very happy

I am very happy to have purchased my ebike from this company, and very impressed with the black atb I purchased from them.

3. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Battery replacement for an Ampler e-bike

My husband brought my Ampler e-bike to Torque as the battery was not working anymore. Initially, we thought that it is an easy exchange, but it was way more complex. Thanks to a great service, we managed to get the new battery installed. We do highly recommend.

5. april 2025
Uopfordret anmeldelse

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