⭐⭐⭐⭐⭐ Fantastic service from Torque Electric! Really professional, friendly and helpful from start to finish. Kathee and Elliot are awesome - knowledgeable, welcoming and genuinely lovely to deal wit... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet... Se mere
Best bike shop ever. Nothing is too much trouble and Elliot goes above and beyond. Prices very reasonable and I couldn’t fault anything. Kathee is also super helpful. Absolutely outstanding and I wo... Se mere
As ever great customer service and excellent work on servicing my e-bike. Would be 5⭐️ but I did have to wait a bit for it to be done due to parts taking time to arrive.
Virksomhedsoplysninger
Skrevet af virksomheden
Torque Electric is the exclusive UK&I distributor of Thompson, Kreidler and Black eBikes. We also are a Tern, Riese & Müller and Gocycle stockist, with a wide variety of accessories and offer all levels of servicing/maintenance. At Torque Electric, we're dedicated to opening up the outdoors, and bringing a healthy active lifestyle to everyone. Electric bikes are more than just a gadget – they unlock the world!
Kontaktoplysninger
37 Victoria Road, KT6 4JL, Surbiton, Storbritannien
- 0203 904 2883
- sales@torqueelectric.co.uk
- torqueelectric.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super fast delivery thank you
Super fast delivery thank you
Great lights easy to fit great on my new Black Bike
Good customer service and product
I both bought a bike and had a solid tyre fitted. The bike sale went smoothly, the shop were let down by their supplier in relation to the tyre fitting but they kept me informed, and used clear communication evening delivering the tyre themselves!
Good price for the item ordered and was…
Good price for the item ordered and was delivered very promptly - would use again, thanks.
We had a fantastic experience at Torque Electric
We had a fantastic experience at Torque Electric when buying two e-bikes for myself and my wife. Elliot and Kathee were incredibly helpful and patient, answering all our questions about the bike specifications and the Cycle to Work scheme.
They guided us through the entire process, from getting a great deal to arranging on-time delivery and easy insurance. The whole process took just a week or two, and we were so impressed with their expertise and support. We're very happy with our new bikes and highly recommend this shop!
Fantastik customer service, best and easy communication to resolve command problem. IT's sincerily and unforgettable experience. They really make all for facilite me access at my desire.
TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet envoi, en attendant le retour de TORQUE Lopen/BioLime IceBreaker Size Medium. Cela, suite à mon retour (Lopen Medium.) de ce matin. It's sure i'll receive it in the next 1 or 2 weeks, because i'm from Québec in CANADA. They are incredible and have good sense. Sincerily thanks to Elliot at TORQUE.
You can translate if you want! Excuse my englishwrite
Torque Electric were a pleasure to deal…
Torque Electric were a pleasure to deal with; helpful, professional, expert. My no-obligation test-ride help make up my mind. So far I am very happy with my electric trial bike.
Greate Bike shop, excellent service!
We had a really great service and experience with Torque Electric. We bought a Tern GSD and I provided a list of accessories and Elliot was very kind in installing all these and providing advice. At the shop I was impressed by the attention and advice before taking the bike. The shop also has several toys which was really useful as my son was very busy playing with these while I was able to continue the conversation with Kathleen and Elliot. Overall really impressed with the service and would recommend it to others.
A great team and great advice
I gave Kathee and Elliot a wish list for my new electric bike and they found the perfect bike for me.
The aftercare has also been great and they are an excellent team.
I would not go anywhere else
I purchased a black trail bike for my…
I purchased a black trail bike for my son's birthday. He is absolutely delighted with his new bike. I thoroughly recommend Torque electric to anyone looking to purchase an electric bike. It's great to find a small independent bike shop that is knowledgeable, friendly and helpful.
I am very happy
I am very happy to have purchased my ebike from this company, and very impressed with the black atb I purchased from them.
So happy with my bikes stuff so helpful…
So happy with my bikes stuff so helpful
If your looking for a bike I well recommend buying from torque electric bikes surbiton so glad I found this shop
A*****
Friendly staff and very knowledgeable
Friendly staff and very knowledgeable. Our daughter was very happy with her new bike.
Battery replacement for an Ampler e-bike
My husband brought my Ampler e-bike to Torque as the battery was not working anymore. Initially, we thought that it is an easy exchange, but it was way more complex. Thanks to a great service, we managed to get the new battery installed. We do highly recommend.
Would highly recommend torque for ebikes
Great Service
Great Service. Kathee provided great advice when considering a purchase and both her and Elliot made the whole experience so easy when I eventually returned to make a purchase advising on security and insurance.
Delivery quick
Delivery quick
Product made in China, instructions on changes to the combination on lock was nonexistent: I had to look it up on the Web.
Great customer service
Real person on "Chat" who helped me with recommendations for products needed and even ordered a part in special. Good quality products and posted quickly.
Exceptional Customer Service
We had a fantastic experience buying our R&M Cargo e-Bike from Torque Electric. Elliot and Kathee patiently walked us through all of the options and the pros and cons of each. Once we'd narrowed it down to a couple of front-runners, we arranged a test ride to help us decide.
After making a selection and placing the order, Elliot and Kathee kept us up to date with its progress, and on collecting the bike, Elliot set it all up for us and explained everything that we needed to know. They even managed to keep our two girls (aged 2 and 4) entertained with a box of knick-knacks whilst we went through everything! Thank you Team Torque!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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