Well Pharmacy Anmeldelser 

36.462
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchasing is easy, orders arrive in time, and consultation is concise and friendly. Purchasing pre-approved prescriptions can be tricky if your browser isn’t recording cookies e.g incognito mode b... Se mere

Bedømt til 3 ud af 5 stjerner

The video and then telephone consultation with the pharmasists is excellent, helpful advice, encouraging and very non pushy. The Well website had a telephine number for queries and deliveries, it di... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I panic when I go into shops. Going into Wells pharmacy is a pleasurable experience. The staff couldn’t be more helpful. They’re also dog friendly which means I don’t panic.

Bedømt til 5 ud af 5 stjerner

The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... Se mere

Virksomhedsoplysninger

  1. Online-apotek
  2. Apotek

Skrevet af virksomheden

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Skrevet af virksomheden


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

36 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(36.462)

4.653 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Worst chemist ever

Worst chemist ever , never have the stuff in you need and the waiting time is ridiculous 🤬

21. august 2026
Uopfordret anmeldelse
Well Pharmacy-logo

Besvarelse fra Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Bedømt til 1 ud af 5 stjerner

Very poor Customer Service on harmful product failure

Purchased a Well Branded Hot/Cold Pack which has had occasional use. It leaked Hot Gel from a failed material weld around the pack onto me.
The branch I purchased it from told me to contact the manufacturer, which is contrary to Consumer Law ie any issue has to be resolved by the Retailer.
Well Customer Care also failed to comply with their responsibilities in law and their own Refund/Replacement Policy. They also showed no concern about the potential for injury in this instance.

Thanks for the response, your team had already the opportunity to resolve this prior to my post but they were equally unaware of your responsibilities under UK Consumer law.

3. september 2026
Uopfordret anmeldelse
Well Pharmacy-logo

Besvarelse fra Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Bedømt til 5 ud af 5 stjerner

Purchasing is easy, consultation is friendly

Purchasing is easy, orders arrive in time, and consultation is concise and friendly.

Purchasing pre-approved prescriptions can be tricky if your browser isn’t recording cookies e.g incognito mode because once you close the tab, the link is then invalid. Making this more obvious or changing the approach would make it less frustrating if that ever happens.

24. august 2026
Bedømt til 1 ud af 5 stjerner

It's been 6 days and I'm still waiting…

It's been 6 days and I'm still waiting for my order, no I don't have them and I feel terrible..

28. august 2026
Well Pharmacy-logo

Besvarelse fra Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Bedømt til 3 ud af 5 stjerner

Good consultation, web service less so.

The video and then telephone consultation with the pharmasists is excellent, helpful advice, encouraging and very non pushy.
The Well website had a telephine number for queries and deliveries, it didn't work.
I was offered a discount code as a repeat customer but that didn't work. I used a diffrrent telephone number and was told it would be sorted out and I would be emailed. That took two days to arrive and the discount code still did not work.

28. august 2026
Well Pharmacy-logo

Besvarelse fra Well Pharmacy

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

Bedømt til 5 ud af 5 stjerner

I have been collecting my prescription…

I have been collecting my prescription for a long time but when I order it this month they just put it through as delivery. I was unsure about this as I had always collected my prescription. The I got a msg saying it was out for delivery and was delivered today. Very happy with this device. Thank you.

28. august 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere