Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small... Se mere
Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order. for context my order was a same day delivery but none of the products were in WA... Se mere
Virksomheden har svaret
Slick and simple. Website is well laid out and responsive. Great selection of products and click and collect was same-day, which I didn't expect but appreciated. Counter staff person was lovely and ef... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Kontaktoplysninger
270 The Parade, 5068, Kensington SA, Australien
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Fremragende
3 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely fantastic they offer same…
Absolutely fantastic they offer same day delivery. 11/10
19. april 2026
No communication at all
I don't like the fact I was never emailed a receipt for my purchase and still have not received a confirmation email even tho the money has been withdrawn.. any information would be better than nothing at all
18. april 2026
I am still waiting on my order
I am still waiting on my order. I have heard nothing about my order.
19. april 2026
Very easy to use click and collect and…
Very easy to use click and collect and was ready very quickly
18. april 2026
I cant really rate higher
I cant really rate higher because my order hase not been shipped yet. I don’t understand why it takes so long for an item that it was in stock when i purchased it.
17. april 2026
Besvarelse fra GiftBox
Hi Ajdina, thank you for taking the time to share your feedback. I can see you made your order 10pm Thursday the 16th and this was shipped Friday the 17th. The tracking also shows as delivered today 20th of April. We apologise in the delay as Australia Post do not operate on weekends.
Their Click & Collect service is second…
Their Click & Collect service is second to none. Staff are always friendly
15. april 2026
Very easy to deal with and very quick…
Very easy to deal with and very quick to get the item sent. All the information you send re tracking etc. is also very good.
16. april 2026
The Globe Saga
While the staff where very helpful, never received my order and ended up getting a refund after 2 attempts of ordering a light up mirror, I was originally send a globe, so my "mirror" was then sent via express post, I opened it, and to my suprise, another globe! I was starting to wonder if it was a build your own and i was being sent peices at a time! However I couldn't risk trying again as this was for my daughters 10th birthday in less then a weeks time now.
Like I said, staff via email and phone where very helpful and professional, however I now wont ever be ordering from giftbox online again.
16. april 2026
Amazing customer service!!!
I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small issue that was rectify with Giftbox quickly.
16. april 2026
Uopfordret anmeldelse
It was very quick and convenient
It was very quick and convenient. The lady was very helpful as we have 2 stores in the same complex I wasn't sure what store it was.
Very quick and easy pick up. Checking I'd and email to confirm.
16. april 2026
Very easy to find what b i wanted and…
Very easy to find what b i wanted and tocl checkout.
16. april 2026
Bought as a gift!
31. marts 2026
Besvarelse fra GiftBox
Hi Rayls, thank you so much for taking the time leave us a five-star review! We’re really glad you had an amazing experience on our Giftbox website :)
I received my parcel very quickly and…
I received my parcel very quickly and am happy with what I bought
30. marts 2026
Besvarelse fra GiftBox
Hi Simon, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast and you are happy with your lava lamp :)
Besvarelse fra GiftBox
Hi Terry, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
although my package was missing content…
although my package was missing content when i spopke to customer service and provided evidence of the missing item an tampered package . it was quick and easy to rectify the problem and a new item came just days later
14. april 2026
Besvarelse fra GiftBox
Hi Jessica, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your package arrived missing content and signs of tampering. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Besvarelse fra GiftBox
Hi Lavinia, thank you for taking the time to leave a five-star review! We’re glad to hear you love our slushie machine and the free cup, thank you for shopping with Giftbox :)
Speedy delivery, awesome product
Speedy delivery, great product and fantastic packaging.
13. april 2026
Besvarelse fra GiftBox
Hi Sally, thank you for taking the time to leave a wonderful five-star review! We’re thrilled to hear you love our Giftbox lava lamp and that your order arrived quickly :)
Lovely Customer Service Agents!
Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order.
for context my order was a same day delivery but none of the products were in WA warehouses, Elora informed me that the package had been upgraded to express post - no additional charge.
Overall Elora was an absolute pleasure talking to and sweet! I've had both in store and online customer service both were exceeding expectations and satisfactory. such a lovely store!
8. august 2025
Besvarelse fra GiftBox
Hi Sherry, thank you for taking the time to leave a kind and thoughtful five-star review We’re thrilled to hear that you had such a positive experience with our Giftbox customer service, both in-store and online.
We’re especially glad our Online Giftbox team were able to assist you and keep you informed throughout your order. It’s great to know the express upgrade helped ensure everything arrived smoothly.
Besvarelse fra GiftBox
Hi Rebecca, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a polite and easy experience with GiftBox Click and Collect and staff !
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.