Similar to others, I ordered a few items, one of which was on backorder. They did not make this clear and only told me when I emailed after a couple of weeks to see where my items were. They promis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased two welders helmets from the Welding Supplies Direct Website. Items were competitively priced. Delivery took approx 10days which is a little slower than most vendors achieve. However, thi... Se mere
I had been contemplating buying a better MIG welder than the cheap one I had. After spending time scrawling the net I came across welding supplies direct. I sent a message to them through the contact... Se mere
Purchased an item that was not actually in stock. Numerous calls made as to when delivery was expected and excuses made. Finally a promise of delivery that didn’t arrive. Still waiting. Re: above rev... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welding Supplies Direct are leading suppliers of welding machines, plasma cutters, industrial gas equipment, abrasives & safety PPE. We are key distributors for brands such as Parweld, Jasic, GYS, Bohler, SWP, & many more. We are the largest UK distributor of the British made range of Oxford & Technical Arc welders and plasma cutters!
Kontaktoplysninger
Unit 15B M54 Space Centre, Haelsfield 8, TF7 4QN, Telford, Storbritannien
- 01952 582 260
- sales@twsd.co.uk
- www.weldingsuppliesdirect.co.uk
3,5
Middel
652 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
21. april 2022
Besvarelse fra Welding Supplies Direct
Thanks for your kind review!
Regards, Tom - WSD
Great service
Great service, great quality. Will definitely be buying from again. Top class.
21. april 2022
Besvarelse fra Welding Supplies Direct
Hi Ifan! Thanks for your kind review and order.
We look forward to doing business again in the future.
Regards, Tom - WSD
excellent service
19. april 2022
Besvarelse fra Welding Supplies Direct
Thanks for leaving a 5* review Sue!
Regards, Tom - WSD
The box had been heavily damaged at…
The box had been heavily damaged at some point and then secured with re enforced tape, the bolt fixing package was missing, as we have plenty of bolts we supplied them ourselves. Good little welding trolley. Not up to your usual standard of supply!
12. april 2022
Besvarelse fra Welding Supplies Direct
Hi! Thanks for your review. It looks like the courier may have been less than careful with this package.
We, of course, want to put this right for you. Please call on 01952 582 260, ask for myself (Tom) & we will work something ou for you.
Regards, Tom
Great value for money
Great value for money, fast shipping, Excellent company to deal with!
11. april 2022
Besvarelse fra Welding Supplies Direct
Thanks for your kind words Simon!
Regards, Tom - WSD
Besvarelse fra Welding Supplies Direct
Thank you Lukasz!
Regards, Tom - WSD
Besvarelse fra Welding Supplies Direct
Thank you so much for your kind review!
Besvarelse fra Welding Supplies Direct
Thanks Carl!
All the best,
Tom - WSD
Great service as usual
26. marts 2022
ORDER NOT RECEIVED AND NO REPLIES TO…
Order not received, but have received notification of the delay which is helpful.
22. marts 2022
Besvarelse fra Welding Supplies Direct
Hi there! I sincerely apologise for the delay in your order; the website does clearly state there are extended lead times on the products you have ordered.
Having checked our inbox I cannot seem to find any email regarding this order. Can you please call me personally, 01952 582 260, so we can get this issue resolved?
Customer service is our main concern and we want to ensure that you have a good experience with us.
I look forward to hearing from you shortly.
Regards, Tom - WSD
Very good service
17. marts 2022
I’m relatively New to Welding Supplies Direct Ltd.
I opened an account & bought a welder from 'Welding Supplies Direct Ltd. (Telford, Shropshire. UK ) on 07 Feb 2022, followed mid' Feb with an order for a number of consumables. During delivery there was an issue whereby there was damage to the parcel in transit. The jolting caused a Cassette of Tungsten Electrodes to open inside and three of the said electrodes escaped the parcel. I did mention this to sales in an email, thinking maybe they would ‘see’ a need to maybe add a small piece of tape on the cassette's. However the Manager Tom Luter, got straight back via email with an offer to send me replacements. Figuring that they would be out of pocket having to replace and absorb extra postage too, I declined the offer knowing that they could be added to a future order. Meanwhile I wasn’t happy with one of the Items included in that same batch of consumables which, again the Manager Tom, was very obliging and accepted the return and credit of said item to my account.
This afternoon, 28th Feb, I ordered a substitute for the returned item along with a couple of other goodies against the credited monies to my account and again, Tom to the rescue who sorted it all out via phone and also added the ‘lost in transit’ tungsten’s to my order too.
Excellent Service, thank you, … well deserving of praise!
14 MARCH 2022. A PENDING UPDATE due shortly!
28. februar 2022
Very good product.
Very good product.
Easy to set up, light construction, very well vision during the welding process.
26. februar 2022
Great customer service
I ordered a welder for my partners birthday. Unfortunately it arrived damaged. I called the company and sent a couple of pics. A replacement was sent out the very next day (it would have been the same day but the courier had already been that day). No messing about waiting for the damaged item to be returned. Highly recommended! Proper customer service as good as this is rare these days!
23. februar 2022
Very slow postage
23. februar 2022
I highly recommend great service
23. februar 2022
Excellent service and communication…
Excellent service and communication throughout. Will be using again.
22. februar 2022
Contacted seller after approx a week…
Contacted seller after approx a week and agreed alternative product due to delay by their supplier. Arrived very quickly then. Will use again many thanks.
20. februar 2022
Thanks when we had a problem they…
Thanks when we had a problem they sorted it straight away
16. februar 2022
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