Welding Supplies Direct Anmeldelser 

Similar to others, I ordered a few items, one of which was on backorder. They did not make this clear and only told me when I emailed after a couple of weeks to see where my items were. They promised they'd be in stock soon, but it was more weeks and more emails before I got my parts. This delayed a job and left me very frustrated. They must make it clearer when they don't have items in stock and it's no good blaming their suppliers when things take a long time to arrive. I didn't order from their suppliers, I ordered from them. I would like my items to be fulfilled by them.

The price and quality of the items is perfectly fine, hence the 3 stars.

Really disapointed, ordered a few bits to test the water and got sent a wrong item (110v instead of 240v) Called to let them know as soon as I opened the box and guy said he'd look into it, but since then, no answer on the phone and no reply to email or website messages. Having to open a claim on the credit card just to get my money back.
Now I've got a big box sitting in the back room collecting dust...

Just sent my first order. I managed to mess up in that I did not claim the first order discount. I contacted them and asked if it could be sorted retrospectively. In addition I ordered an additional item. I received a really prompt response from Rachel. She has sorted it all and the goods will be with me tomorrow. Top quality customer service.

Phoned up and spoke to Ollie who helped me find the right torch for my machine. Ordered about 9:30 ish. It turned up less than 24 hours later. Fantastic service 👍

I had been contemplating buying a better MIG welder than the cheap one I had. After spending time scrawling the net I came across welding supplies direct. I sent a message to them through the contact section of their website and within 1 hour I had an email from them. A chap called Nick answered my queries and asked some further questions on what the MIG would be used for. After confirming everything he sent me a quote for a Parweld MIG. I placed the order and the delivery arrived within 48 hours.
It it very rare to receive great customer service these days however, I would class this as exceptional customer service. An Extremely happy customer.

bought a oxford 300A single phase , new in 2020 as an upgrade to my R-tech 250A . After around 2 months the motor that feeds the mig wire coil out out stopped first , the dealer told me they had bought from a different supplier and there was an issue , they sent me out a new motor and away itvwent again , shortly after the transformer burnt out and after 6 months without a welder they eventually told me that it wasn't covered by warranty, bought a Jasic 270 and could not fault it , its definitely a better more capable welder than the Oxford and iv recently just bought one of there plasma , my uncle bought a identical welder to mine , unfortunately his developed a problem too however it was collected the same day as he reported it and sent to Manchester to be repaired , back on farm at the Friday of the same week , Wouldn't have another oxford even if it was free

Very user friendly website, prices and product quality is competitive. Had a little issue with delivery but after resolving, general manager Tom was very friendly and accommodating. This is my go to supplier for all of my workshop welding equipment.

Great service and communication very happy with equipment would highly recommend

Really good materials and the delivery so fast

Great prompt service with good value and well packaged , thank you

Fast despatch good comms will use again thank you

Really good communication and dispatch time. Fair prices and items were very well packaged. As for the products, decent quality and choices. I would definitely buy from welding supplies direct again and would recommend them.

All good, professional approach to customer.

I've recently found WSD and have placed two orders. In each case the products have been of excellent quality, arrived promptly, well packed and importantly competitively priced. We'll worth a try

Excellent service from WSD and the welder it’s self welds lovely especially for the price.

Quick and generous response to remedy incorrect product shipped.
Many thanks.

First class, good product at a good price and fast delivery