Water2buy Anmeldelser 388

I bought it online with service.. I received the boxes but no service. No answer to calls or emails. They are gone and they left their customers behind. Scam

Hab das Gerät im Feb. 2024 auf Amazon gekauft. Nach nicht mal einem Jahr hats angefangen zu spinnen. Da ich beruflich nicht die Zeit hatte, mich intensiver zu kümmern, hat sich die Angelegenheit gezogen. Hatte zuvor mehrmals versucht die Firma zu kontaktieren, ohne jegliche Chance. Weder gibt es noch die Seite, noch eine Hilfefunktion übers Netz. Habs bei Amazon gemeldet und hab eine Mainzer Nummer bekommen. Worüber man mit Volvo verbunden wird. 😂 Warte mal auf Antwort von Amazon.

A distanza di due anni non funziona. Ho bisogno di assistenza, ma non trovo nessun riferimento soprattutto in Italia, potete aiutarmi per favore.

Doggy company, the customer service doesnt respond for 1 year of emails of a refund.

II bought waer2buy premium z model last October and had it installed the end of last October by very reputation local plumber, it was working really good at the beginning, generated water was very pure. But now, it is not working properly now, as the water is hard with very noticeable hard pieces inside. I had a plumber coming checked and regened, it was ok, but water not great as before, plumber advised to ask Water2buy to those issues. I just find the company is gone.
I bought this Water2buy premium Z model is because there is an article :"The 5 Best Water Softener Companies in Ireland" written by
Sarah Byrne | Last Updated: May 13, 2024, who recommended the number 1 brand is Water2buy.
I feel so frustrated now as every morning when I turn on my water for a kettle, I feel so struggling with it.

BIGGEST SCAMMERS WATER 2 BUY TOOK MONEY AND RAN AWAY PRODUCTS WORKED FOR ONLY 3 AND HALF YEARS AND TOOK £900 AND RAN AWAY , AVOID THIS THIEVES AT ANY COST THEY WILL START NEW COMPANY WITH NEW NAMES BUT BE AWARE WITH OWNERS NAMES AND SURNAMES. BIGGEST SCAMMERS

No wonder this scummy company went out of business. There water softeners are absolute rubbish

This company has now ceased trading, which must leave thousands of customers in limbo.
Their website says, "Water2Buy is now closed for business. We thank all our customers for their support over the years."
Charming.

They Rubish
We bought a water filter Marco reverse osmosis over 300£
Now we have to change it as they don’t sell filter la for it.
We have contacted water to buy no replay.
Don’t buy from them.

Gone out of business..

Had my water softener for a few years with no issues, but recently started to leak. Support emails were not replied to , and just noticed today they're closed for business. Shame as the product wasn't bad and support was good in the past.

Generally, I don’t write reviews, but this product is so bad that I felt frustrated enough to do so. It keeps leaking and has damaged my kitchen cabinets and flooring. Even after connecting the overflow hose properly, water still leaks from the front. Do not consider buying this product, as it can seriously damage your flooring or cabinets if placed inside a kitchen cabinet. I have not been able to use this product at all.

Look at their score, read the reviews and trust them...

I've now had two of their machines. Neither worked.

And when I wrote to them to ask for advice as to how to change settings to see if the device could be tweaked to work better I got zero response.

Save your money buy elsewhere.

W2B800 - bought a year ago. There’s no product details such as resin quantity used. When contacted the manufacturer, no response. Now I can’t use this product, it’s not working. Horrible service… I don’t recommend. Purchase Order # 026-0606291-5642716

I am searching for the Water2Buy easy one replacement filters and couldn't find any. Such an awful brand with zero customer care.

My experience is the same as others, so I have copied and pasted:
I paid for the product, and it was delivered after a delay, but after paying for the installation service, there was absolutely no service provided. There is no way to contact them, and all attempts to reach out have been completely ignored. This is a fraudulent company that takes your money and disappears. Save yourself the trouble and go with a more reliable company – do not fall for this scam!

Date of experience: November 2024

DO NOT order from this company. They are yet to refund me for the product that I returned and they are not responding to any emails. There is no customer support line which is shocking not to have for a company in this day and age.

I paid for the product, and it was delivered, but after paying for the installation service, there was absolutely no service provided. There is no way to contact them, and all attempts to reach out have been completely ignored. This is a fraudulent company that takes your money and disappears. Save yourself the trouble and go with a more reliable company – do not fall for this scam!

Bonjour,
Je poste cet avis pour rassurer les personnes qui attendent encore leur adoucisseur ou les potentiels futurs acheteurs. J'ai commandé un le 23/3/2025 et je l'ai reçu le 27/3/2025 par chronopost, donc je confirme ce n'est pas une arnaque et surtout c'est les meilleurs en rapport qualité prix, vus ne trouverez jamais un adoucisseur a moins de 500 euros alors que chez eux c'est 340 le max, c'est vrai qu'ils répondent pas aux mails mais soyez patients.

Every time I call them the call goes to answerign machine and no call back.

Company is not responding at all - they’ve sold us a faulty product and now they’re not answering the phone or replying to email

DO NOT BUY FROM HERE!!!