Purchased a counterfeit watch that stopped working after 18 months. Seiko confirmed the fake watch purchased from watchpilot for over £350 was a fake and therefore could not be repaired. Watch pilot... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very fast delivery, Great packaging very secure with Royal mail 24. Lovely watch and a great bargain will definitely use them again in the future . Many thanks regards Colin .
We ordered an out of stock item on back order which took too long to deliver, Dhanush was very professional and dealt with the matter very efficiently and had another great product delivered the next... Se mere
Absolutely love my Matthew Williamson x Linda Farrow Gold-Tone Sunglasses. They’re beautiful, stylish and feel really well made. I got them for £112.50 instead of £225, so fantastic value too. They lo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Kontaktoplysninger
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, Storbritannien
- 01273101430
- support@watchpilot.com
- www.watchpilot.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
sold me a non working watch
sold me a non working watch, cannot change the time on it, the watch isnt even ticking or moving.

Besvarelse fra Watch Pilot
My best experimence buying a watch
Helpful Support i liked that the informed me fast when the watch was coming and even gave a discount for taking a bit longer Not many Do that + the watch i got just Looks great so for me 5 Stars will buy again
Amazing fast service and quality…
Amazing fast service and quality product at quality price. 10/10
From ordering to delivery
From ordering to delivery, everything was handled professionally. The product quality exceeded my expectations, and the customer support team was incredibly attentive and supportive. They answered all my questions promptly and ensured I had a great experience. I would definitely purchase again.Before this purchase i got some issue with the watch they investigate everything detailly and give me offer a new watch with the same price which was beyond the expectation..Really happy with the watchpilot team and the company and highly recommended with the service ....
Order took too long to arrive
Order took too long to arrive, Watch Pilot did keep me updated. Offered me alternative watches and i believe i am due a 5% refund.

Besvarelse fra Watch Pilot
The service I received was extremely…
The service I received was extremely disappointing. When I ordered the watch, the estimated delivery time was two weeks, but after purchasing it changed to four weeks. That didn’t bother me too much at first, but once the four weeks had passed, I tried contacting the company and this is the main reason for my low rating.
Over the following couple of weeks, I repeatedly called and left several voicemails, but none of my calls were returned, which I found very frustrating. I also tried contacting them by email and still received no response.
Eventually, after waiting even longer, someone finally answered and told me the watch would be delivered the following Tuesday. It didn’t arrive then, but it eventually turned up by Friday.
The watch itself is great and the price was excellent. However, the complete lack of communication from the company was very disappointing. If they had simply kept me updated, even with the extra delay, I would likely have rated them 4 or 5 stars instead of 2.
I ordered the watch on the 8th of…
I ordered the watch on the 8th of March. Hopefully I will get it tomorrow, on the 8th of May.

Besvarelse fra Watch Pilot
Very happy!
Sent quickly (within 15 minutes of order was dispatched!) with good delivery options (I chose 24 hour, which isn’t charged at over royal mail price, which I can’t say is standard for every company 🫣)
Very well packaged and good returns policy, I thankfully will be keeping my sunglasses (that’s right, not just watches here) of which I got for an incredible price.
Given last time I was on trustpilot was to slate an awful company, I’m glad to be leaving a review like this instead. Well done WatchPilot!
Great price, excellent service
Great price, quality product, hassle free delivery. What more could you want ?
Awful company
Ordered my watch, 7 weeks later still no watch. They said they would keep me informed, the didn't. Cancelled my order and still had to wait 2 weeks to get my money back, then only got it as I paid using paypal. Awful company.

Besvarelse fra Watch Pilot
Very helpful customer service ...watch…
Very helpful customer service ...watch delivered with 24 hours excellent service and fabulous watch would recommend this company absolutely 5*
Excellent service all round and at very…
Excellent service all round and at very competitive prices. I would definitely recommend.
Easy to order and prompt delivery.
Easy to order and prompt delivery.
Well packed and watch was as advertised. Extremely pleased with the purchase
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







