Purchased a counterfeit watch that stopped working after 18 months. Seiko confirmed the fake watch purchased from watchpilot for over £350 was a fake and therefore could not be repaired. Watch pilot... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very fast delivery, Great packaging very secure with Royal mail 24. Lovely watch and a great bargain will definitely use them again in the future . Many thanks regards Colin .
We ordered an out of stock item on back order which took too long to deliver, Dhanush was very professional and dealt with the matter very efficiently and had another great product delivered the next... Se mere
Absolutely love my Matthew Williamson x Linda Farrow Gold-Tone Sunglasses. They’re beautiful, stylish and feel really well made. I got them for £112.50 instead of £225, so fantastic value too. They lo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Kontaktoplysninger
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, Storbritannien
- 01273101430
- support@watchpilot.com
- www.watchpilot.com
4,2
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There was some problems with the…
There was some problems with the supplier of the watches but the service was brilliant every email I sent I got a response in a very short time great service thank you watch pilot
26. juni 2026
Uopfordret anmeldelse
The watch I ordered was given a…
The watch I ordered was given a delivery timeline of 28 days. I received the watch in that timeline and was kept updated through emails and they replied to my emails as well.
Will definitely order from here again
20. juni 2026
Uopfordret anmeldelse
Helpful and good quality!
Despite the watch I ordered being delayed and taking a bit longer than initially expected, which in today’s world is fairly understandable, I would recommend Watchpilot. The primary reason for saying so is that Dhanush, in customer services, was exceptionally helpful from start to finish. Swift updates when requested and clearly a nice person who’s an asset to the team. Thanks Dhanush.
10. juni 2026
Uopfordret anmeldelse
Not been refunded for returned goods
Goods were returned with tracking and delivered on May 18th. Evidence and a photo have been provided by the courier of the goods on a desk at their Brighton unit. Yet Watchpilot are dragging their feet in refunding claiming they don't have the goods. Next stop will be opening a dispute with my credit card provider. NB: I have finally been refunded because I had to fight for it. Fortunately the courier's photo was clear enough that I could spot my own package left on the desk at the reception of the return address.
8. juni 2026
Uopfordret anmeldelse
I ordered a watch for my husbands 60th…
I ordered a watch for my husbands 60th birthday at the end of March.
We are still waiting for the watch to arrive.
We have had only 1 email 6 weeks after placing the order saying we are sorry for the delay, we will give you a 5% refund. Not heard anything else from them.
Beyond disappointed with this service and to top it off this has spoilt a special birthday occasion.
2. april 2026
Uopfordret anmeldelse
Fantastic service
Fantastic service, despite ordering after 3.00pm my order was still despatched that day.
Great watch, really happy with it.
Highly recommend Watch Pilot
21. maj 2026
Bought a watch Versace Hellenyium 36mm…
Bought a watch Versace Hellenyium 36mm Gold Bracelet Ladies Dress Watch VEHU00720.
Its absolutely fantastic, Im so so so happy.The best ever watch I have had.
4. juni 2026
Uopfordret anmeldelse
Far from exceeded expectations
I found the site and checked it out, seemed great value, but I was a bit nervous. There was a mistake in the address so I sent them a WhatsApp late at night, even though they didn’t open till 0900. At 0920 I got a reply saying they had sorted it.
They asked me if I wanted the bracelet adjusting, I said yes and thought this might delay things, it didn’t they adjusted it and still got it out for 1600.
It arrived very well packed the next morning and is perfect
What a great service, I am super impressed and will definitely use again
Thank you so much
1. juni 2026
It was very good because of the fast…
It was very good because of the fast replies my product is still on the way will update the service when it areives
2. juni 2026
Uopfordret anmeldelse
Casio Royale purchase (black strap)
Was looking for the Casio royale world time in black. I noticed that everywhere did the silver bracelet but I needed a muted option for general wear and for work and travelling etc. Watch Pilot was the only place I could find the Casio royale in black so went ahead and purchased. Watch was with me within 4 days. Incredibly quick service compared with other dealers that had this watch on a backlog of around 10 weeks delivery give or take. Highly recommended.
1. juni 2026
Uopfordret anmeldelse
Terrible experience
Terrible experience. Ordered a Casio watch that never arrived despite being marked as delivered. After days of waiting and chasing updates, I still had no resolution. Would not recommend based on my experience. I wish I had ordered directly from Casio instead.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Watch Pilot
Dear Viswanath, we feel this negative feedback is unfair as your concierge has misplaced your order at your building complex. We have now shipped another Casio watch to your address. Thank you
10/10 Definitely would recommend them…
10/10 Definitely would recommend them to others!
29. maj 2026
Uopfordret anmeldelse
Rapid dispatch via royal mail tracked…
Rapid dispatch via royal mail tracked 48. Genuine product, new and in manufacturer's packaging.
All good.
20. maj 2026
All smooth and deliver was quick
21. maj 2026
Great watch and super speedy delivery…
Great watch and super speedy delivery totally recommend
21. maj 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.