Walgreens Anmeldelser 

I was chatting with a representative today via chat and they ended the chat noting that I had not replied in several minutes. I was completely baffled because I had explained the issue and sent the correct details. I was requesting that they update my address for a recent order in which I updated the address and then clicked the option to pay via PayPal, but my email showed the incorrect mailing address. I immediately responded to the claim of me not responding and the chat was still ended. This person didn’t actively send much of anything to me the entire 15 minutes I was using the chat with a team member feature. I kept seeing the bubbles pop up and at one point waited nearly 10 minutes for them to ask me if I had received the order. I provided the order # and it should’ve shown that I had just placed the order 5 minutes prior to our chat beginning. I find it unacceptable to end a chat because you don’t feel like working or whatever may have been the case. Over the entire period, I received 2-3 messages from them and I sent all of the details and answered their question about the order status. This is unacceptable customer service. I spent 10 minutes waiting on them to ask me the status of the order. This was after they collected everything from me. I called in and was able to get help.My two issues are 1) information not saving and 2) poor customer service through the chat.

I saved the chat history as proof and filed a complaint directly with Walgreens.

I am a cancer patient and I am immune compromised. I get the stronger flu shot every year due to those factors under a doctor’s order because I am under 65. Know that Walgreens first told me they could provide the shot if I had a doctor order (which I have and sent in) and now they say that based on their protocols they still can’t provide me the shot because I’m under 65. Inconsistent communication and ridiculous protocol. Going to CVS again who I generally have no problems with. So much for trying to stay closer to home. It’s worth the drive to CVS who I have never had an issue with.

Walgreens on 77-105 Bloomfield Ave Bloomfield, the corner of Ampere parkway all I can say the pharmacist in charge is a nasty woman & her staff I won’t ever go back there they act as if they can speak to customers any kinda way it’s more than one Walgreens across America 🇺🇸 it won’t be that location treat urban area people terrible

Ordered items for my sick daughter (who lives out of town from me) to be delivered at 11a. Door Dash sent drivers starting at 630a (even though I had changed the time to 11a). Contacted Walgreens chat, customer service and store and no one could do anything except cancel the order. Couldn’t talk to anyone at DoorDash. So they cancelled the order and now I had to wait two days for the $150 to go back on my card so I can get my daughter her items. There is no one who actually “handles” online orders to help with them. Will never use Walgreens for anything ever again.

I spent 4 hours on hold for a simple problem at a local store. They do not care. Their answer at customer service is..."someone will get back to you in two days." They have a poor attitude and simply refuse to help their customers. I could not figure out why walmart pharmacy was so busy, now I know why. Walgreens has the worst customer service I have seen in a long long time. I was being generous with one star.

If I could give negative stars I would. They have SUCH ISSUES finding pharmacists that the absurd happens daily weekly and monthly going into ten years in Sunnyside NY. Not one call back in THREE YEARS calling this helpline and four out of five times, they drop your call on purpose. This company deserves to be out of business and if someone else was smart, they’d simply open stores to fill prescriptions on the same block and put these places out of business.

Thank you mam at the register I didn't get your name but you made my day God bless

Walgreens clerks are so stupid! They aren't qualified to mop a floor. I like shopping at Walgreens but the employees need basic customer service training

Wrong medication put in my medicine that I had Walgreens to fill at the pharmacy located at 301 E Pulaski Highway in Elkton Maryland. They had the nerve to have the actual label on there of the medication that I was supposed to to get an put different meds in there. I took it for several days until I realize it was wrong. I had to seek medical attention at the urgent care then transferred to the local hospital a they aren’t taking this matter seriously! Someone needs to be fired!!

Walgreens located at 301 E. Pulaski Highway in Elkton, Maryland Pharmacy filled my meds on 8/14/26 an put the wrong medication inside my medicine bottle instead of the prescribed medication I was suppose to have to treat my medical condition. I realized it was the wrong meds after taking it 3 days in a row in. Which I had to seek medical attention. I’ve ask for the store manager to contact me a the corporate a yet haven’t heard from them over the phone. I did receive an email from consumer relations cause I went online to complain an asking to speak with an higher up. I do not agree with the behavior of the company, I am dealing with so much anxiety an stress it has caused emotionally, physically from taking it and dealing with delayed in my treatment due to their negligence that they caused. As a pharmacist the medication should be checked before given to any customer. I have known medication allergies an if they gave me one I could be dead. The fact the medication that was given cause more complications in which I had to seek medical attention Walgreens need to reach out to me regarding my complaint an telling me in two days is not a matter I feel as though they are taking serious. I will be heard an I will make sure I’m treated fairly cause this is unacceptable an Walgreens at that location pharmacy seems not to care. I WANT ANSWERS AN I AM SKEPTICAL OF THEM FILLING ANYOF MY MEDS. I wanna hear from someone today. I will be on every website reviewing.

Never order from their mail order pharmacy unless you want to wait 30 days to not get your order and have to call them 4 times over a week after that because their process cannot solve any problem in one call just to have your order sent locally. If you actually need medication to live, ordering from Walgreens mail order is a death sentence

Pharmacy is Trussville, AL is the worst pharmacy in town. The meds I was getting said I still had 1 refill left and called it in a week prior to today of picking it up. They told me that even though I had 1 refill left I could not refill it because it was over 6 months and they were not able to fill it and need a new prescription from the Vet. No one bother to call and tell me any of this. They did not even call the vet and request a refill from there and I had even went yesterday and they had no pharmacist or techs so it was closed and now my dog is out of her pills and vet is already closed. Walgreens sucks dicks

I attempted to purchase an apple gift card. After 2 attempts they said something was wrong on their card feeder. They refunded the first attempt but not the second attempt.
I called to talk to the manager and got cut off. So I called a second time and while on hold drove to the store, while waiting on traffic to clear so I could turn into the Walgreens driveway the manager answered.

Walgreens is chronically understaffed. It will take you over 30 minutes in store to get a prescription. It takes over an hour to get in through the phone. These people are horrible do not go to Walgreens. If you want a good Pharmacy go to Walmart you can get in and out under 5 minutes and they answer the phone immediately. If you value your time do not waste your time with Walgreens go to walmart.

What is going on with Walgreens? Since the pandemic we have had the worst experience, and now we're many years past and the experience is still laughable. We send prescriptions straight from the doctor, and basic medication is unfillable at ALL local locations. The pharmacists laugh or lament about the situation, and pharmacies in our central Texas region all close shop by 5 or 6pm, so if you have any sort of real urgency for medication (sick kiddo per say), there is zero chance you will get that med filled on the same day even if you call and get through the annoying voice mail system and speak to a pharmacist. They don't have basic meds available like penicillin based antibiotics and the most common asthma inhalers. Online refills are a joke. I've tried sending a refill to both a local pharmacy and online shipping--they never get updated or sent. Weeks later I am looking for the refill and customer service sees that it was ordered but you have to "call and talk to so and so" about it. Why?! Just send the dang RX- That's what you're paid to do. Literally taking money from customers and locking up refills and prescription that they cannot even fill. Trying to get them to cancel or transfer is an equal pain in the butt-- especially if they waited until right before closing to let you know (i.e. YOU called to find out what happened). Why can we not call customers or notify when there is an issue??-- I suspect they cannot keep up with the issues anymore and rely on irritated customers to call them to make sure they're filling the RX that was entrusted to them. This is BROKEN. We are done with Walgreens.

My experience with Walgreens was overall disappointing. I had to deal with extremely long wait times at the pharmacy and drive-thru, and getting my prescription ready took much longer than expected. The phone service was also frustrating, as I sometimes felt that the staff were rude or unwilling to help. That said, I have also encountered a few employees who were genuinely kind, friendly, and helpful, which made those visits much better. Unfortunately, the inconsistent service and long delays have made my overall experience with Walgreens less than satisfactory.

What Works WellFriendly Staff: The employees are consistently welcoming, helpful, and polite during visits.Seasonal Items: There is always a great variety of fun and relevant holiday and seasonal products.Areas for ImprovementFront Displays: The promotional sections near the entrance frequently look messy and disorganized.Visual Clutter: Too many sales signs are posted, making it overwhelming to find actual deals.Register Lines: Wait times can be long, and management needs to open more registers during busy hours.Overall, it is a solid choice for quick essentials, but a cleaner presentation and faster checkout would greatly improve the experience.

Walgreens' cashiers and perhaps others in the pharmacy dept on Lawndale Drive in Greensboro need some lessons in respect, professionalism and plain common sense. Tall black young lady asked me loudly for my address AFTER I gave her my license. She said I need you to say it.....WHO carries someone else's license to pick up your own prescription. I do not like saying that info out loud for my own privacy protection. Then she had the audacity to slide it back to me rather forcefully and when I said thank you, twice, she says um hm...sarcastically smiling then before I even left the area they're laughing at me. When I asked what was so funny they continued to laugh. I spoke with a manager and she said she'd speak to them. Too late..this is the 2nd time they were unprofessional and I personally will be transferring all my prescriptions to either CVS or Harris Teeter....as soon as possible. Ridiculous

I make memorial canvas art and have my local Walgreens team print them for me on canvas prints with frame. They have always been awesome. I only recall one time there seemed to be an issue with the print and they printed it 3 times for me to get me the best quality. So happy with my experiences that I have had so far.

Since Walgreen's went private they have gone downhill. So many scripts are now filled off site with no immediate pickup. REALLY? WHAT PHARMACY DOESN'T HAVE MEDICINE? Today another prescription with an email saying we don't have but are ordering. No mention of when it will arrive. This isn't acceptable. Respond to the email and learn "this is an unmonitored email".