Voduz Hair  Anmeldelser 

Ordered something over well over 2 weeks ago and still not received, emailed customer service and they haven't gotten back either. Get your money and they don't care

They were amazing i loved them but they lasted around 6months now they wont regulate they heat up to around 160 then say error i bought them in a shop so dont know how to send back iv tried the customer service not working all i want is someone to tell me if they are fixable

I would give zero stars if I could!!

Absolutely appalling!!

I ordered and paid for a product, waited patiently for a few weeks, then contacted them to say it hadn’t been delivered.

They just said ‘it has been delivered’ and then ghosted me - not responding to any emails.

They have taken my money and given me nothing in return, not even good manners!

If it was lost by a courier company, that is not my problem as a customer.

I recommend everyone avoids at all costs, you too may end up with no money, no product, and no respect from this company!!!

Excellent all round customers service. I would highly recommend this company.

Great customer service, item purchased was reduced in Black Friday sale but I had ordered a few days prior. Katie in customer services was able to cancel my order and issue the refund without any issues at all. I then was able to re-purchase at the newer sale price.

Great customer service from Katie. There was a small issue with my order, I contacted customer service and dealt with Katie. She was efficient and sorted the issue quickly.

Had a query on my order and a reply to my email was received very promptly

Absolutely fabulous customer service from voduz always so helpful obsessed with thier products my hair always feels amazing and the shine love it would highly recommend 🫶

I use the cleanse it illuminating shampoo and conditioner also hydrating oil. Really love these products. Customer service team are very quick and helpful if you have any issues. 5 stars 🌟 from me.

Very positive experience with Katie in customer care. Quick reply to my query 😊

Absolutely love the voduz products, had an issue with a dryer when it stopped working a little over a year after purchasing….. and the customer service team were excellent from start to finish especially Susie and Katie they answered every email without a problem , recieved my new dryer today and absolutely delighted to have it back

I had a missing order customer services we're amazing super helpful and kind!!

I have bought many products from Voduz and been very impressed with all especially the hair oil which I love and it's great to stock up when on special offer...I purchased from the pre-sale great value just waiting for delivery which I enquired about through email and the response was so quick and informative
Would highly recommend to others

Have used Voduz before but tecently had to contact them about an order i placed, to see when it was arriving. Received a lovely prompt Email from katie, explaining the details of my order. Very pleased with the help i recieved, resolved the issue that i had no problems. Many thanks

While blow-drying my hair using the V3 round brush, the brush accidentally touched my neck while drying the front section. The bristles had melted and stuck to my skin, and I had to remove them with tweezers. This resulted in a significant burn. I contacted Customer Service and received a statement from the website explaining that the brushes can overheat. Shocking service! Will be taking this further.

The team from Voduz Hair is amazing they always show great customer service and Susie was very helpful with an order enquiry that I had.

Amazing customer service. Always a great service to order from

I love Voduz products! I had a small issue with my order and when I contacted the team, my issue was sorted within 2 days. Katie was so helpful, I highly recommend this brand.

The excellence of the products speak for themselves, but I would like to mention the excellent customer service also available, should you ever need to contact them about a product/service.
Very highly reccomend this service and will be ordering from them again soon

I had a small concern regarding my order and contacted Voduz help mail & Katie got back to me very quickly & was fantastic sorting out my issue!! Nothing was a problem and she replied with great kindness & so fast! Thanks Katie 🩷