From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mere
Virksomheden har svaret
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mere
Virksomheden har svaret
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Hanley
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
5,0
Fremragende
629 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Adam was amazing and very helpful
Adam was amazing and very helpful
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hi Angela, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by Jay who was very helpful and…
Served by Jay who was very helpful and friendly!
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Susan,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from jay
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Josh,
Thanks for the lovely review and the fantastic support you’ve shown for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay. Would recommend.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Adam sorted out my parents upgrade and made sure they got the best deal for what they were wanting. Great support and extremely helpful.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Jodie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was very helpful in dealing with…
Adam was very helpful in dealing with the application of the phone.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Tracey,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
If tab, the assistant was very patient, knowledgable and courteous. He explained the process very well and made everything easy to understand.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from chan
Great help from chan, he did our transfer for us and everything. Thank you so much!
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Chris,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan he was so helpful an polite not at all pushy got what I wanted
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Florence,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience in this branch with Mr
My experience in this branch with Mr. Jay was great. He is a respectful and friendly person.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a refreshing experience.
What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for us. So helpful in fact, we may end up staying with them with regards to our Broadband at home, then swop to their partner provider for 1gig when it arrives shortly. Many thanks Ryan for your help.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was utterly superb
Adam was utterly superb: advice on what to buy and too time to transfer data from iPhone to Samsung. Highly recommended indeed. Thanks Adam!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Chan
Chan, was great really helpful, polite and friendly he dealt with my issues quickly and was very informative
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Bernadette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Collected my phone and had chan move my…
Collected my phone and had chan move my stuff over really happy with him
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Dave,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Awesome job Sam
I went in the a store today and went to Sam. Sam is extremely professional and attentive to the details. He explained everything in great detail and was friendly. Very good positive attitude as well. Thank you Adam for an amazing job today.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Deia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big shout out to Ryan who was very…
Big shout-out to Ryan from the Potteries Shopping Centre branch, who was very helpful with my S26 Ultra upgrade. He even went the extra mile and helped me with various things, including phone security and numerous tips and tricks.
Massive respect and thank you,
Paul
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan Douglas Charlton…. Superstar
Ryan Douglas Charlton was absolutely amazing. He was polite, helpful, knowledgeable, and in my opinion went the extra mile to ensure we had what we needed as the shop was shutting… he didn’t batter an eyelid or rush in any way even though his colleagues were all ready to walk out the door. If there is a staff member of the month Ryan absolutely deserves it! Thank you Ryan… you were a pleasure to do business with.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
I came in because broadband speed was very low and needed a micro filter, what they didn’t have, but instead they helped me much more with getting a better router and booster on a lower cost plan
Ryan helped me and was very professional and helpful
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Monique,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam helped me today
Sam helped me today. Really helpful and I understood everything perfectly
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Hanley
Hey Samantha,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.