From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mere
Virksomheden har svaret
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mere
Virksomheden har svaret
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Hanley
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
5,0
Fremragende
629 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The assistant,Paul
The assistant,Paul, went above and beyond what was expected
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service experience.
We were welcomed as soon as we arrived and didn’t have to wait long. We were helped by Jess who was excellent. She listened to our requests and provided a product which matched our budget. She was friendly and very professional. Thanks Jess.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good customer service received from…
Good customer service received from Jess, patient and detailed explanation.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess made the process easy and simple.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A really helpful discussion to sort out…
A really helpful discussion to sort out my new phone and home broadband with Iftab. Thank you
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got my phone transferred across and trade in done
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Melanie,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nice one sam
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sam was very helpful and helped us out…
Sam was very helpful and helped us out very much and was very kind and funny
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Miley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone Hanley this morning…
Went into Vodafone Hanley this morning phone only excepting emergency calls got sorted by ithap hope I got the name right excellent service
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in branch
Ryan in The Hanley branch knew what I needed and was really helpful
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met with Ryan today over a problem with…
Met with Ryan today over a problem with my phone,, I'm not a technical person, he was absolutely brilliant , he explained everything in a manner that didn't make me feel stupid, was very thorough, didn't rush me, was an exceptional member of staff!! Thank you Ryan !
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Lucy,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan moved my stuff over top…
Served by chan moved my stuff over top lad.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Jack,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan very helpful and helped…
Served by chan very helpful and helped move my stuff over any issues will see him. Amazing
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan moved from samsung to…
Served by chan moved from samsung to iphone transfer took forever but chan was ever so helpful
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Maureen,
Thanks for the lovely review and the fantastic support you’ve shown for chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today to pick up my new phone
Came in today to pick up my new phone, Adam was very professional and friendly..
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Furqan,
Thanks for the lovely review and fantastic support for Iftab
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam gives a wonderful experience
Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Asifa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
we have been served by sam for the…
we have been served by sam for the second time he was very helpful and resolved our queries . best customer services.
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Faizan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Iftab was really nice and helpful…
Iftab was really nice and helpful today! Amazing service!
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey Alexandra,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Iftab was my agent he was very helpful…
Iftab was my agent he was very helpful and listened to what I wanted very pleased with rhe result
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.