From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mere
Virksomheden har svaret
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mere
Virksomheden har svaret
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mere
Virksomheden har svaret
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mere
Virksomheden har svaret
It was a very good experience upgrading my phone. Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I li... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
John was such a delight to deal with my phone was being run over with adverts and he resolves it in minutes, can't thank John enough

Besvarelse fra Vodafone UK - Hanley
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one device to another and needed help as I was unsure what to do.
The team were brilliant in helping and did everything from start to finish.
Mo especially was great to deal with and even kept the phone in store while the swap over was happening allowing us to get in with our day while we waited.
Thanks to Mo and team, as always for sorting us out.

Besvarelse fra Vodafone UK - Hanley
Adam waa really helpful and made my experience feel very comfortable

Besvarelse fra Vodafone UK - Hanley
Served by chan as sorted and looked after me for the second time hes been amazing with me thankc again chan your a star .

Besvarelse fra Vodafone UK - Hanley
Visit to Vodafone and met a very helpful member of staff paul he was absolutely brilliant a definite talented member of your company a most a definite talent and very helpful gentleman and very polite

Besvarelse fra Vodafone UK - Hanley
Came in to fix my three account got service by a guy called munya. My three home broadband was coming to an end Munya told about the Vodafone one and the good benefits. I agreed to getting the home broadband and munya made the transition perfectly for me thank you

Besvarelse fra Vodafone UK - Hanley
Ryan was very helpful not just with my upgrade of my SIM only plan but also with talking about WiFi offers

Besvarelse fra Vodafone UK - Hanley
Came into store with a problem on my phone, john sorted it in minutes for me, great service from john

Besvarelse fra Vodafone UK - Hanley
Great sales advisor named Ryan, he helped so much, gave me so much information and I felt great ordering with him.

Besvarelse fra Vodafone UK - Hanley
I served by guy called munya last week came back data transfer he help us very well. Im very happy witb my new phone and the service i recieved.

Besvarelse fra Vodafone UK - Hanley
It was a very good experience upgrading my phone.
Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I liked how he took time to explain everything to me. He was very helpful to me which really helped my overall experience.
He is a credit to the Company & would highly recommend.

Besvarelse fra Vodafone UK - Hanley
John was really helpful and friendly made everything nice and simple

Besvarelse fra Vodafone UK - Hanley
Amenah provided excellent service , all issues solved , very kind and friendly

Besvarelse fra Vodafone UK - Hanley
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device and plan...thank you.

Besvarelse fra Vodafone UK - Hanley
I looked in store today and Jess was really helpful. I will be back soon to arrange add ons to my current plan.

Besvarelse fra Vodafone UK - Hanley
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable.
Our rep Jess was really helpful with being pushy. She understood our needs and catered for them perfectly.
Great experience start to finish

Besvarelse fra Vodafone UK - Hanley

Besvarelse fra Vodafone UK - Hanley
Paul gives excellent service i would recommend him any time i have been with 3 24 year's i allways go to Paul he gives me pess of mind thank you Paul

Besvarelse fra Vodafone UK - Hanley
Had an issue with my upgrade- couldn’t resolve the issue through livechat or over the phone. Went in store and Ryan resolved it straight away -great customer service

Besvarelse fra Vodafone UK - Hanley
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and bright .Seriously give this guy a promotion or some other company will steal Him 👍

Besvarelse fra Vodafone UK - Hanley
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.