Vodafone UK - Birkenhead Anmeldelser 

338
TrustScore 5 ud af 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

338 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(338)

42.456 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

22. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura was a fantastic sales assistant…

Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

21. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

John was great and got everything…

John was great and got everything sorted out that I needed

18. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Birkenhead

Hey Lorraine,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Went into the Birkenhead store and…

Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

14. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

New Phone

Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

14. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Andrew
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service from Bethany discount on…

Great service from Bethany discount on two contracts

13. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

EXCELLENT SERVICE ter ems with my phone…

After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

10. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Birkenhead

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan went above and beyond to help me…

Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional

9. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Birkenhead

Hey Ronan,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service 12/10 Laura

Absolutely brilliant service 12/10 Laura

31. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Spoke with dylan Very quick and …

Spoke with dylan Very quick and efficient. Clarified everything.

23. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura Assistant Manager

Laura and the team were most helpful

21. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Broken phone converted to upgrades. Tom was attentive and helpful in…

Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.

20. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Vicky,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan was very knowledgeable and…

Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!

20. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hi there,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great easy experience getting new phone…

We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today

20. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Upgrading phone

Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience

20. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Karl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Absolutely 5 star ⭐⭐⭐⭐⭐ team

Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.

17. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey joanne



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I went into Vodafone shop today to…

I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom

17. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Benita,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dillion was great very…

Dillion was great very chatty,professional and plesant, a real credit to voda phone

3. januar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Neil,

Thanks for the lovely review and fantastic support for Dillion.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Friendly helpful staff in store

Friendly helpful staff in store . Especially Tom for explaining things so clearly.

27. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Went into vodaphone Birkenhead today…

Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊

26. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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