Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Virksomheden har svaret
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Virksomheden har svaret
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Se mere
Virksomheden har svaret
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Se mere
Virksomheden har svaret
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Se mere
Virksomheden har svaret
Skrevet af virksomheden
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.

Besvarelse fra Vodafone UK - Birkenhead
Great friendly service from Dylan also very helpful with renewing my contracts for my phone & WiFi.

Besvarelse fra Vodafone UK - Birkenhead
Beth and matthew were lovley and helpful really good experince would recomend it to all my frirnds and family

Besvarelse fra Vodafone UK - Birkenhead
We went to Vodafone Birkenhead today and with the help from Tom we got 3 upgrades .
He was very professional and patient
I would highly recommend the whole team

Besvarelse fra Vodafone UK - Birkenhead
Laura was fantastic, helped my mum feel at ease and made everything so easy and understandable.

Besvarelse fra Vodafone UK - Birkenhead
Tried to sort out moving broadband from sky to Vodafone over the phone but couldn’t so went to the store instead.
Dylan looked after me, found the issue and sorted everything out for me
Would recommend Dylan very highly and will go to se him again soon to move my mobile as well.

Besvarelse fra Vodafone UK - Birkenhead
First class service thanks

Besvarelse fra Vodafone UK - Birkenhead
Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff

Besvarelse fra Vodafone UK - Birkenhead
Laura was very friendly and informative. Helpful in selecting the best product and options for me.

Besvarelse fra Vodafone UK - Birkenhead
After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much

Besvarelse fra Vodafone UK - Birkenhead
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I

Besvarelse fra Vodafone UK - Birkenhead
Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!

Besvarelse fra Vodafone UK - Birkenhead
staff are lovelg. No wait, laura is great.

Besvarelse fra Vodafone UK - Birkenhead
We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.
It was a very quick and smooth experience

Besvarelse fra Vodafone UK - Birkenhead
Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again

Besvarelse fra Vodafone UK - Birkenhead
Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.

Besvarelse fra Vodafone UK - Birkenhead
Tom was really helpful and got the deal that I wanted really nice and pleasant young man

Besvarelse fra Vodafone UK - Birkenhead
Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou

Besvarelse fra Vodafone UK - Birkenhead
Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.

Besvarelse fra Vodafone UK - Birkenhead
I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

Besvarelse fra Vodafone UK - Birkenhead
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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