Vodafone UK - Birkenhead Anmeldelser 

338
TrustScore 5 ud af 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

338 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(338)

42.456 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The lady that served me was very…

The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.

7. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Gautam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great friendly service from Dylan also…

Great friendly service from Dylan also very helpful with renewing my contracts for my phone & WiFi.

31. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Birkenhead

Hey Mr Rhone,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Beth and matthew were lovley and…

Beth and matthew were lovley and helpful really good experince would recomend it to all my frirnds and family

31. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Birkenhead

Hey Rory
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service

We went to Vodafone Birkenhead today and with the help from Tom we got 3 upgrades .
He was very professional and patient
I would highly recommend the whole team

30. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Heggie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura was fantastic

Laura was fantastic, helped my mum feel at ease and made everything so easy and understandable.

28. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Graeme,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

No joy over phone but all sorted in store

Tried to sort out moving broadband from sky to Vodafone over the phone but couldn’t so went to the store instead.
Dylan looked after me, found the issue and sorted everything out for me
Would recommend Dylan very highly and will go to se him again soon to move my mobile as well.

25. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Stephen,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

First class service thanksJohn Birkenhead Manager

First class service thanks

20. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Arleen, ​

Thanks for the lovely review and fantastic support for John. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Collecting a Sim

Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff

17. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura was very friendly and…

Laura was very friendly and informative. Helpful in selecting the best product and options for me.

16. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hi Elaine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Laura —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

After being disappointed with the…

After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much

16. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Efficiency with kindness

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I

11. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Bee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Came in with problems on my account for…

Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!

15. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Alison,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura assistanf manager

staff are lovelg. No wait, laura is great.

12. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Maria, ​

Thanks for the lovely review and fantastic support for Laura. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Fabulous service

We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.

It was a very quick and smooth experience

7. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Juliann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tom,was very helpful

Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again

5. marts 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Doreen,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service

Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.

21. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tom was really helpful and got the deal…

Tom was really helpful and got the deal that I wanted really nice and pleasant young man

23. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Phil,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Came down today for help with a problem…

Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou

23. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Visited the store for an upgrade

Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.

21. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Elwyn,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

21. februar 2026
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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