Vodafone UK - Birkenhead Anmeldelser 

338
TrustScore 5 ud af 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

338 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(338)

42.546 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service

Dylan was brilliant

21. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Carl,

Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Helpful with upgrading contract

Helpful with upgrading contract. Spoke to Laura

18. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

The young woman who served me was very…

The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent

4. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Jon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful very friendly outstanding…

Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice

15. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura has provided us with the perfect…

Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!

10. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Hugo,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 4 ud af 5 stjerner

Met a young new starter

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.

6. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Alan,

Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tom was really helpful and sorted a new…

Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.

6. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Josie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

very helpful towards me and my grandson…

very helpful towards me and my grandson while we was needing help

6. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Louis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan was amazing

Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock

2. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan in Birkenhead store was…

Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan

5. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Sean ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan was very helpful and sorted my…

Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.

3. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful found the best deal for me…

Very helpful found the best deal for me appreciated his help

2. december 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dylan was so helpful in store today

Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️

29. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura was very helpful with all my…

Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X

22. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

visited our local branch in…

I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.

28. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Kirsty,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Laura and Birkenhead Vodafone shop

Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.

28. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Despite problems with data transfer…

Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required

27. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tom attended to us right away

Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.

22. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Saturday 15.11.25

Hari and Beth were exceptionally professional and delivered excellent customer service. I was offered all options to find exactly what I required. Thank you both so much.

15. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tom was great very happy with the…

Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended

15. november 2025
Uopfordret anmeldelse
Vodafone UK - Birkenhead-logo

Besvarelse fra Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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