Very Anmeldelser 

Terrible customer service!
After placing a single order of 5 items, rather than send everything together, they were sent with 3 different couriers all at different times. As a result, I ended up with 26 emails and 18 text messages related to the initial order and couldnt decipher what was coming or when because it was made too complicated.
2 items arrived damaged and 1 of the bedside tables had a manufacturing defect that needed to be returned/replaced.
Customer services were useless. Rather than send a replacement for the faulty item, they expected me to organise the return, take another day off work for the pick-up, wait 14 days to get my money back, then re-order the item for which I would then have to pay another delivery charge as well as take a 3rd day off work for delivery ........all for a faulty item they provided.
According to customer services, they dont even have an exchange process. They expect the customer to sort it out at their own cost. I will not be using this company ever again.

Have used Littlewoods for many years. This recent item was delivered to the wrong address and they investigated it! But todays review is to commend the lady I talked to who sorted it out in 5 minutes-took off my account the undelivered item and re-ordered it for me. Excellent customer service today. But in general over the years Littlewoods have been great. Easy to order, quick delivery (usually)!

Lady i spoke to was very helpful and sorted the problem is had immediately

Product received a day early and intact

it takes about a million steps to try and speak to someone over the phone, and all i was trying to do was take a payment and they couldn’t even do that!

Your phone lines are terrible you put some details then it goes off then stop start all the way through in the end it puts you through to a opperater its very annoying

The advisor I spoke to this morning was very helpful understanding and very apologetic for the issues

Fabulous jacket , with Very offering a great discount!

Customer support is awful! Despite the stated availability of live chat until 8PM on weekdays, I have been unable to reach a representative, as the system remains entirely automated. Furthermore, my enquiries sent via Instagram have gone unanswered, despite recent activity on your Instagram.

Ordered one day arrived next day

Love shopping with very ,they have super speedy delivery . Products are fantastic at brilliant prices .

Did what they said on the tin

From placing my order to receiving it, I was kept in the loop as to where my package was to the point of delivery the tracksuit bottoms were the perfect fit and look very stylish and extremely well made I will be making more purchases from Very again in the future

First time I have bought anything from Very and have to say I am impressed. Bought the products I wanted, easy online check out, great communication and speedy delivery. Could not ask for more.

On time and delivery driver rang me as the intercom broken

The 'customer service' provided by this retailer is not helpful at all. The item I ordered didn't arrive after 10 days, so I had to raise a dispute via Paypal to receive a refund as there was no response from the Very 'customer service' team. They sent me an empty email after some weeks stating that a response to my query/complaint can be viewed online, but there is no response. Never again will I purchase anything from this retailer.

I've been a very loyal customer to a very, only to be disappointed after buying five insurance policies and finding out that after three months of e bed breaking and being that they cannot cover it because it's not within the time frame.I bought five year insurance with the bed, made a complaint in September which no one reviewed. it's just a reap off and they've told me there's nothing they can do about it and refuse for me to make a complaint which should be something within my rights

Great service should have said not next day delivery as I ordered Friday. Also how do I get invoice

The price was right, they had stock and free delivery, they said it would be 4/5 days it turned up after just 2 days