Very Anmeldelser 

Great price
And delivery very quick
Overall very happy

What can I say. The two Amalfi 3 seater sofas we had delivered were smaller than the two 3 seater Amalfi sofas we got rid of. They are 4 inches smaller in length smaller all around i fact. Im over 6 foot on our old Amalfi sofas the back cushions came up to the back of my neck. The arm cushions dont zip off. Basically false advertisement when sizes. The old one 211 cm long the new one 201 cm long when it states its 211cm long. I was fuming as the new one is far smaller all around. My wife said to keep it.

It is easy & straight forward to order & do returns on Very, but the delivery through InPost is an absolutely nightmare. I have been waiting for 2 days to receive my parcel. InPost say they can’t find my home. I live in a small village & we live just off Station Road which is the main road &?they can’t find us. Found us last week with a delivery!!!!! What they want us all to do is collect from one of their lockers to save them money, even though I have paid for home delivery.

absolutely appalling returns experience. spent £300+ and received all wrong items, phoned up and emailed to resolve the issue as the items i had ordered were now sold out, no resolution was offered. spent over an hour on the phone and received an email to say my info request was received but then received no response. waited the 14 days after returning the items for a refund, no refund received. called up and was told the return was lost of their end and it would be another 14 days to receive a refund. while becoming upset on the phone about how i can’t afford to wait 28 days to receive more than £300 back the call handler was laughing with her colleagues. absolutely dreadful experience, i feel humiliated and incredibly stressed about my refund and i genuinely would actively advise people not to use Very in future.

Very dissapointed with customer service no real information about delivery been waiting two days past well delivery date and still not here

Ordered 3 x items, all showing in stock. The order was split into 2 by Very. The first part of the order was received very quickly. The 2nd part, consisting of 1 item , has now been pushed out to a 3 week lead time, even though the item was & is today, showing as being in stock on the website. Excellent 1st part, poor 2nd part.

Problem still not resolved but is being dealt with awaiting on an update from returned parcels and balance on my account

Never had an issue ever before. My parcel is missing and i am not getting much help. £85 order and the staff cant do there end to help. My case was sent in for investigation and in error they closed the case. I have had to call again and go through the terrible Ai Bot service 25 minutes lates and im still no further forward!! Wont be buying anything again my account will be closed after this is resolved

Very fast delivery and very easy app to used

Respectful to consumers and they have a very good patient to listen. Fast delivery

Very easy to make the order and the delivery was on time.

Spoke to very regarding a parcel which was not received , very happy with the customer service i received and how it was sorted , customer service , investigation team great

They lie and tell you to make payments, then when they mess up you have to wait 8 weeks for a responce, because of incompetent their entire team and customer service is. I cant use my account because they cant update it, I have to wait over a month for it to update. The its because of a different reason then it something else, I genujnley cant believe how incompetent the very staff are. Absoukte no customer service absolutely no understanding of anything other than. What is infront of their screens. Morons!!!

I get great promotional offers from Very which makes buying things an awful lot easier, I needed to contact customer service over a problem with a promotional code and they were very very helpful and sorted my problem out

Take to long giving refunds back and taking it off balance still charge you when you. have returned item.

Very have been excellent with me during a difficult time financially. They have been most accommodating. Highly recommend!

I have special needs and find these thing difficult but your employee was patient and ensured I understood before sorting everything. Get him training others,he's a gentleman