Opened box and parts missing. Called customer service and could hardly understand the person on the phone. They refused to replace missing parts without order number. I asked what a order number was a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DANGEROUS cheap product. The steal is cheap and breaks be careful. The swing i purchased broke and fell apart mid swing. Injuring riders. Their customer service will just ignore you till you go awa... Se mere
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... Se mere
Virksomheden har svaret
So happy with my new gazebo! It looks beautiful and feels super sturdy, definitely not filmsy at all since the posts and panels are really thick. Also, huge shoutout to their customer service - I need... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
Kontaktoplysninger
728 W Rider St, 92571, Perris, USA
- 1-858-324-1911
- customerservice@veikous.com
- www.veikous.com
3,2
Middel
67 anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Nice gazebo and shipping was excellent
Nice gazebo and shipping was excellent. Everything was packaged beautifully and easy instructions. Very happy with my purchase.
7. maj 2026
Besvarelse fra Veikous
Thank you so much for your review. Knowing that you're very happy with your gazebo truly makes our day. Providing a great product and fast shipping has always been our goal. Enjoy your wonderful outdoor space!
Buyer beware
Buyer beware! Ordered a gazebo and it arrived with a hole in one of the roof panels. I have been trying for a month now to get the issue fixed, simply asking for an ETA on the replacement part and they are unable to definitively even give me a timeline. They suggested we patch it..I didnt pay $1400 for a hard top gazebo that is not 100% HARD TOP! Customer service just continues reiterating the same line and fails on actually fixing the issue.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
Thank you for your feedback, and we are truly sorry to hear about the hole in your gazebo roof. We completely understand your frustration — a $1,400 hard top gazebo should have been delivered to you intact.
We are very sorry to have kept you waiting for so long. The replacement roof panel is currently not in stock, so we have contacted the manufacturer to prepare it and urged them to expedite the process. Since we need to wait for the manufacturer, and shipping itself also takes time, we are unable to give you a precise ETA at this moment. Once the replacement is ready and shipped, we will email you the tracking number. If you are willing and able to patch the hole yourself, we can offer you a partial refund as an alternative solution. Please contact us at customerservice@veikous.com, and we will do our best to provide you with a reasonable resolution.
Well we opened the boxes one piece was…
Well we opened the boxes one piece was damaged it happens but we’re also missing a couple of other pieces 4 to be exact when we called about it they said it will take over 30 days so we have a shed with no front end at all and have to wait very displeased with customer service so be careful even if you notify them in time they are in no rush!! Good luck!!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
We're very sorry to hear about your experience. We take issues like damaged and missing parts seriously, and we truly regret the inconvenience and frustration this has brought you.
Regarding the replacement for the damaged and missing parts, they need to be prepared and arranged by our factory, which does require some processing time. Still, we are very sorry that this has caused such a long delay for you.
We never meant to make you feel like we were in no rush. Since we are unable to see your order information here, could you please contact our customer service team at [customerservice@veikous.com]? We will contact the factory to speed up the parts preparation and work with you to reach a satisfactory solution.
Thank you for your honest feedback, and we sincerely apologize again for letting you down.
DO NOT BUY FROM VEIKOUS!!👎💩😡
DO NOT BUY FROM VEIKOUS!!👎💩😡
The parts don't fit correctly and Veikous does not want to honor their warranty. Their customer service is very poor, no matter how many pictures or proof you send, they find a way out of helping you. Very dissappointed.. Poor instructions small two dimensional unclear pictures.
I ended up having to fix the raised garden bed myself by installing metal support brackets.
I bought the raised garden bed, the bottom pieces of wood kept falling out and did not fit well in the grooves. They were a bit too small. I assembled it with much difficulty due to the instructions. I was hoping for the best, but with the weight of the dirt on top, 2 out of the 3 boards fell through.
I sent pictures from the bottom.
Customer service wanted me to measure exactly each piece of board and make pictures from the top. Whatever proof I offered did not seem to be good enough to honor the warranty. Very disappointed, very poor and unhelpful customer service!
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
Thank you for sharing your experience, and we're truly sorry for the inconvenience. This is not the level of quality or service we aim to provide.
We sincerely apologize for any misunderstanding during our communication process. Our customer service team requires relevant photos and evidence to verify product issues and process warranty accordingly, and we regret that this procedure caused you extra trouble and frustration. This is an issue that should never have been yours to bear.
Our team has reached out to you via our customer service email [customerservice@veikous.com] to provide a proper resolution. Additionally, thank you for your feedback regarding the instructions and after-sales process, which will help us optimize and deliver a better experience for our customers. We truly hope to have the opportunity to earn back your trust.
Easy to put together
Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for that. (Paper in between each piece probably would have served the same purpose, been easy to remove, and would have been recyclable.) I have not yet had these for a season to comment on durability.
28. marts 2026
Besvarelse fra Veikous
We are grateful you chose our raised garden beds and sorry that the plastic covering has affected your experience. Thank you for your business and reach out anytime.
Great communication with shipping and…
Great communication with shipping and nice product at reasonable price
26. marts 2026
Besvarelse fra Veikous
Thank you for choosing Veikous. We’re glad to hear the communication and product hit the mark. Thanks again for your trust.
Besvarelse fra Veikous
Thank you for the feedback. We appreciate your support and are happy to hear you love the garden beds.
Check your package
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer service was very responsive and helped resolve the issue. I'll update my review after the greenhouse is fully assembled.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
Thank you for taking the time to share this review. Sorry that some parts were missing, and we’re glad our customer service team was able to respond quickly and resolve the issue for you. We look forward to your review update after assembly, and hope you enjoy many happy planting seasons ahead.
great product
great product. have them all put together but haven't filled them with soil yet.
27. marts 2026
Besvarelse fra Veikous
We appreciate you sharing your experience and are always here if you have any questions. Thank you for choosing Veikous.
Besvarelse fra Veikous
Thanks for your support. We're thrilled to know you love our product. Enjoy your product!
DO NOT BUY THE METAL SHEDS
PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THE METAL SHEDS. THEY ARE AWEFUL AND CUSTOMER SERVICE IS A JOKE. Bought an 10'x6' metal shed through Lowes on line. Had an extremely difficult time putting this shed together as pre drilled holes didn't match up with items, therefore had to drill my own. If I hadn't started to put it together , I would have returned it immediately. Thought the first set of wrong holes drilled was an accident, but this continued throughout the entire process. And now the shed doors are not working properly. After going thru the process of contacting their customer service dept, they were useless. Absolutely no help and was making me jump thru hoops. Terrible company with terrible customer service.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
We sincerely apologize for the frustrating experience you’ve had with the 10'x6' metal shed. Misaligned pre-drilled holes and malfunctioning doors are absolutely not the quality or experience we want our customers to have.
Since we cannot view your order information here, could you please provide your Lowe's order number to our customer service team at customerservice@veikous.com? We would like to properly resolve this for you, such as offering a partial refund or other compensation solutions. We hope to earn back your trust.
Besvarelse fra Veikous
We are glad to hear that you are satisfied with our product. Thank you for your positive feedback. We look forward to serving you again in the near future.
Nice Greenhouse
I live in Alabama, my son and I made sure the insulation and foundation were solid enough. So far, after strong winds and rain and snow, the greenhouse is still working.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
Thank you for the wonderful feedback. Your support is our greatest motivation. We hope you continue to enjoy the outdoor living with your greenhouse.
THIS company is a rip off that send me…
THIS company is a rip off that send me swing set( with missing parts) There is lack of communication with customer service. I have wasted 448.00 and cant assemble my swing set
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
We sincerely apologize for the issues you experienced with the swing. We regret that the missing parts and lack of communication caused you frustration.
For the missing parts, we will arrange for shipment as soon as we confirm the corresponding part numbers. To proceed, we need your assistance in providing photos and confirming the parts details. We sincerely apologize for any inconvenience or misunderstanding caused during the communication process.
We have reached out to you via email to follow up on this matter. Please rest assured that we are committed to making things right. We truly appreciate your business and will provide you with a reasonable solution.
Heavy Duty Coop
No flimsy tarp on top like a lot of others out there. It's similar to the metal dog crate. The frame is heavy, but we get serious gusts hero so I still staked it down with some extra anchors. No rust after a few weeks of use and my chickens seem settled.
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Veikous
Thank you for the kind review and for choosing Veikous. We are thrilled to hear you are pleased with your recent order. We hope you'll enjoy this coop for many years to come.
Great product at a great price
Great product at a great price. Shipping was fast, table arrived in good condition despite the large size and weight of the package. Overall quality was above expectations for the price. Assembled easily and everything fit together well. I would buy again. Thanks!
24. februar 2026
Besvarelse fra Veikous
We really appreciate your fantastic feedback. Offering great quality at a fair price is our main goal. Thanks for choosing us, and we hope you enjoy it for years to come.
All six boxes
All six boxes. Haven’t opened yet waiting for a few good days but I’m sure it’s perfect. Will let you know
25. februar 2026
Besvarelse fra Veikous
Thanks for your trust. It's great to know you love our product. We are always here for you whenever you need us, and we'd love to hear your feedback. Thanks again for choosing Veikous.
Great product and speedy delivery
25. februar 2026
Besvarelse fra Veikous
Thank you for your kind words. We're thrilled to hear that you're happy with both the product and the delivery speed. Hope you enjoy using the raised garden bed and have a wonderful gardening experience.
DO NOT BUY THIS
DO NOT BUY THIS! My ridge beam connector broke with a light snow, parts break not a big deal. However you cannot buy replacement parts for the Greenhouse!!! Purchased from HD, but they told me to call Veikous to get replacement parts! Veikous states that they will only sell a whole new one. NO parts what-so-ever!
Wow, they see this review and tell me to contact customer service! I call and Guess what ??? Their resolution was to sell me another 8x16 greenhouse. NO parts. NO Discount.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Veikous
We're very sorry that you have experienced issues with your order. Our greenhouses are designed to meet standard outdoor requirements. Knowing the ridge beam connector broke under light snow, we take this matter very seriously.
Regarding the damaged part, we sincerely apologize for any confusion. While we do not sell individual parts separately, we do offer free replacements for damaged parts under warranty. Since you did not leave your contact information in the review, we are unable to reach out to you directly. If you are still in need of assistance, please contact us at [customerservice@veikous.com], and we will work with you to find a reasonable solution. We apologize again for the inconvenience this has caused.
Don’t fall for the good deal- don’t do it
Don’t fall for the good deal- it’s too good to be true. The greenhouse arrived and was assembled. As we assembled it we noticed inconsistencies in the length of the panels where a few wouldn’t even reach over the frame so there were gas that’s couldn’t be sealed. some of the screw/bolts got stripped easily, and the frame was immediately unstable. Within a week it was falling apart with panels falling out and the door sagging enough it couldn’t be closed properly. Put the panels back and again with a little rain panels were falling out again. The roof dipped in even with the two small supports that were provided. We anchored it since they didn’t provide anchors, and even with them the whole greenhouse started to slant one way so we just ended up taking it back down within two weeks of having it up. Not worth the hassle and the horrible customer service.
23. januar 2026
Besvarelse fra Veikous
We are sorry for this unpleasant experience. It's absolutely not the quality or durability we strive to deliver.
We want to make this right for you and are ready to provide a suitable resolution, which may include a partial refund or replacement parts. Please provide your order information to our customer service team at customerservice@veikous.com, and we will prioritize your case to ensure you receive a fair and timely solution.
And when installing the panels, it is strongly recommended to use silicone sealant to seal. During the assembly process of the greenhouse, if you have any questions or uncertainties, please feel free to contact our customer service for professional guidance at any time.
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