Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Se mere
Virksomheden har svaret
Fantastic experience with Ultra LEDs from start to finish. I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the ti... Se mere
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Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Se mere
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They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he... Se mere
Virksomheden har svaret
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Storbritannien
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’ve been into lighting since the days when my parents had those old-school glass Christmas bulbs — the ones that doubled as both decoration and fire hazard 🔥🎄. So when I say I take lighting seriously, I mean it. It’s not just about seeing — it’s about vibe 🎶💡. That’s where Ultra LEDs come in.
I first discovered them in 2024 when my electrician recommended Ultra LEDs for a project I was working on — and I’m so glad he did.
That first order was for my home cinema room 🎬 — complete with vintage posters for Alien, Jurassic Park, Star Wars, Ghostbusters, Back to the Future, Batman, Robocop, E.T. and Jaws 🛸🦖👻🦇🚀. The LEDs turned it from a cool space into a full-blown nostalgic time machine ⏳✨. Subtle glows, no flicker, and more ambiance than a Spielberg score 🎼🍿.
The second batch (lighting’s leading role in this story) is powering my outdoor tiki bar 🌴🍍 — my favourite 2024 side project. Bit by bit, it’s evolved from “shed with a rum collection” 🛖🥃 to something Tom Cruise might have flipped bottles in circa Cocktail 🍸🎭 (minus the ‘80s soundtrack, sadly 🎧). A splash of RGB here, warm white over there — it’s like holiday mode at the flick of a switch 🎉🌅.
Massive thanks to Thomas Humphreys (📦 Ben Affleck in The Accountant — calm, efficient, and on top of every detail… and possibly running laps between orders 🏃♂️) and Jack Harrison-Jones (🛍️ Indiana Jones in a tech support headset — adventurous, resourceful, and always ready to help you find the lost glow of your perfect lighting setup 🏹💡) for being absolute legends 🙌. Quick replies, smooth order handling, and a tidy discount without any hassle 💬🧾. Top lads 👌.
Bottom line: If it plugs in and glows ⚡💡, Ultra LEDs probably do it better than anyone else. Based in Trafford Park, their LEDs shine brighter than the Trafford Centre at Christmas — and that’s saying something. I’ll be back for the next lighting adventure — arcade room, anyone? 🕹️🚀
fab customer service , really refreshing to experience and i will certainly be returning as a very happy customer.
Lovely products and service .
Fantastic LED profiles
Made multiple points of contact to establish LED solutions for my motorhome. Without physically making any purchase their pre-purchase customer service was brilliant. Established a root for DIY installation and the products I’ll need to implement. Thomas was a great help, courteous and helpful throughout. Can’t wait to complete my purchase!
Amazing customer service and quality products!
Excellent service and very swift response to requests
Very helpful sales person, answered lots of questions. I had some issues with bulbs failing (from a previous order) and they replaced them very quickly
Fast turnaround, responsive support, and high quality products. No hesitation in recommending!

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Good quality products, helpful staff. Had a small issue with a connector not fitting into a profile but Sophie was very helpful and reasonable and sorted it out. And they replied to my email very quickly. Would use again.

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I had a query with my order and the response was immediate and helpful.

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I recently purchased an LED lighting system from UltraLEDS.co.uk, and I couldn't be happier with the entire experience! From the moment I placed my order, the process was smooth and efficient. The lights arrived promptly and were packaged securely.
What truly impressed me, however, was their exceptional customer service. I had a few questions about the installation and wiring, and Thomas @ Ultra LEDs was incredibly responsive and helpful. They patiently addressed all my queries, providing clear and concise explanations that made the setup a breeze. It's rare to find a company that's so willing to go the extra mile to ensure customer satisfaction.
The LED lights themselves are fantastic and the wireless controller makes the whole system easy to use and run. The lights are bright and have transformed the ambiance of my living room. The quality is evident, and I'm confident they'll last for years to come.
Overall, I highly recommend UltraLeds.co.uk to anyone looking for a reliable and customer-focused LED lighting provider. Their excellent products and outstanding support have made me a very satisfied customer.

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Doing a DIY light installation and the support team gave a really quick response and had great technical know-how. Saved me a lot of headache!

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I’ve been using Ultra for several years and find their product range to be well specified, reliable and at a reasonable price point. Staff are helpful and delivery prompt.

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So for so good! Been speaking with Thomas from UltraLEDS and he’s been amazing with advice and guidance.
I’m a novice so have no clue what to get and Thomas has guided me through the whole process

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I received fantastic advice, help and support from Tom Humphreys. I would 100% go back again and thoroughly recommend this company based on my experience.

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Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.

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Always helpful and know their stuff

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Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.

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Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.

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