Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing customer service - top company to use and will definitely use again. Daniel made my call so easy and dealt with my specific needs- massive well done.
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Se mere
Virksomheden har svaret
jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,
Virksomhedsoplysninger
Skrevet af virksomheden
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Kontaktoplysninger
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Storbritannien
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast quick delivery
Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great
awesome service
Called up needing goods next day, the where very helpful and sorted on a pre 9 for me ..... deffo be back for more.
Great customer service
Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.
jack is always on hand to advise and…
jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,
Customer service on another level 👊
Amazing customer service - top company to use and will definitely use again.
Daniel made my call so easy and dealt with my specific needs- massive well done.
Good service and advise
How buying stuff should be.
These guys are great. Great communication, quality product and fast delivery. A pleasure.
Product won’t stick on a surface…
Product won’t stick on a surface pointing downwards and having to use other fixings/staples to try and stop the led strips falling off. May well be 3M but it’s not got the adhesion that it needs.
Really helpful team!
Jack was super helpful in answering my questions on what to order - and really quick in responses! Would buy from again!
Jack Harrison was really excellent when…
Jack Harrison was really excellent when discussing what i need for the small project i had going on at home, this is not the first time of dealing with Ultra LEDS and wont be the last
Some of the best customer service I…
Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi
Unfortunately
Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.
During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.
However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.
The staff member simply looked at me with a blank face and offered no solution at all.
Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

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2nd time purchase from this company
2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

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The best customer support I've ever…
The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

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Great support
Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

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Amazing LED’s
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

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Excellent assistance from the support…
Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

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⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.
After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.
I highly recommend them for any LED work you may be considering, whether for your home or business.

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Ordering LEDs for my kitchen felt like…
Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

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Great to deal with
Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







