Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing customer service - top company to use and will definitely use again. Daniel made my call so easy and dealt with my specific needs- massive well done.

Bedømt til 5 ud af 5 stjerner

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,

Virksomhedsoplysninger

  1. Lampeforretning

Skrevet af virksomheden

Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service

Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.

24. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Some of the best customer service I…

Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi

19. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfortunately

Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.

During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.

However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.

The staff member simply looked at me with a blank face and offered no solution at all.

Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

12. marts 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Hello,

We take all feedback seriously, so we looked into the situation you described. After reviewing our records, we were unable to find any evidence that the items you attempted to return were purchased from our store. Unfortunately, without a valid record of sale or items appearing on an invoice, our team is unable to process a return. This is standard policy for all retailers.

Our staff did try to locate the purchase using the details provided a few times for you but were unable to find those items in our system.

If you believe there has been a genuine mix-up, we would be happy to review this again. Please feel free to email us at support@ultraleds.co.uk with a copy of the original invoice.

Kind regards,
Ultra LEDs

Bedømt til 5 ud af 5 stjerner

2nd time purchase from this company

2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

12. marts 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for your continued support and for taking the time to leave such a great review! We're really pleased to hear you had another positive experience and that Jack was able to help get your order sorted quickly.

We’ll be sure to pass your kind feedback on to him. Enjoy your order, and we look forward to helping you again in the future!

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

The best customer support I've ever…

The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

4. marts 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you so much for your kind words! We're really pleased we could help resolve the issue for you, even after some time had passed since your purchase.

Our team always aims to provide the best support possible, so it’s great to hear that reflected in your experience. If you ever need anything else, we’re always happy to help.

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

Great support

Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

6. marts 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you had a positive experience and that Hassan was able to help show you how to connect and set up the system.

We’ll be sure to pass your kind comments on to him. It's great to know the setup has made your work easier!

Thanks again for choosing Ultra LEDs.

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

Amazing LED’s

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

24. februar 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for the fantastic review!

We're really pleased to hear you're happy with the Neon RGB-W and that it looks great once installed. It's also great to know our team were able to help you choose the right components and get everything sorted quickly.

We really appreciate you taking the time to share your experience, and we hope you enjoy the lighting!

Thanks again from the Ultra LEDs team.

Bedømt til 5 ud af 5 stjerner

Excellent assistance from the support…

Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

24. februar 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for the great feedback! We're really pleased to hear that Jack and Daniel were able to assist you with getting your Media Wall sorted.

We'll be sure to pass your kind comments on to them. If you need any further help in the future, our team is always here to help.

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.

After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.

I highly recommend them for any LED work you may be considering, whether for your home or business.

24. februar 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for the fantastic review! We're delighted to hear that you were happy with the service and that our team could help deliver exactly what you were looking for.

It’s great to know our products, attention to detail, and bespoke approach stood out during your experience. Your recommendation really means a lot to us.

If you ever need any assistance with future projects, we’d be more than happy to help.

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

Ordering LEDs for my kitchen felt like…

Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

20. februar 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for taking the time to leave such a detailed review! We're really glad Hassan was able to help guide you through the process and make things a bit less overwhelming.

It’s great to hear he could quickly point you in the right direction and double-check everything to make sure your order would work as intended. We're also pleased your order arrived so quickly!

If you ever need any help with future projects, please don’t hesitate to get in touch.

Ultra LEDs

Bedømt til 5 ud af 5 stjerner

Great to deal with

Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

18. februar 2026
Uopfordret anmeldelse
Ultra LEDs-logo

Besvarelse fra Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you found us easy to deal with and that Jack was able to help with his knowledge and support.

It's also great to know your order arrived quickly. We really appreciate your support and look forward to helping you again in the future.

Ultra LEDs

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere