Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Se mere
Virksomheden har svaret
Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Kontaktoplysninger
Barnett Wood Lane, KT22 7DG, Leatherhead, Storbritannien
- www.twwhiteandsons.co.uk
4,9
Fremragende
405 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient and friendly service.
The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.
16. april 2026
Besvarelse fra T W White & Sons
Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.
Another smooth and easy purchase from T…
Another smooth and easy purchase from T W White
23. april 2026
Besvarelse fra T W White & Sons
Geoff, we do appreciate your 5 star rating of our TW White showroom team, thank you.
Excellent customer service very helpful…
Excellent customer service very helpful and friendly always happy to visit
23. april 2026
Besvarelse fra T W White & Sons
Pavel, thank you for your kind words regarding our Orpington Mazda team. We look forward to your next visit.
Excellent service.
Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.
16. april 2026
Besvarelse fra T W White & Sons
Grahame, thank you for your 5 star rating for our service team.
I specifically wanted a Korando car as…
I specifically wanted a Korando car as I was pleased with the Korando I already had and I needed to upgrade to a newer model.
I came across TWWhite’s website selling this newer model and from initial enquiry to delivery of car the service I received was excellent. I would have no hesitation in recommending anyone to purchase and deal with especially Dan or any of the staff of T W White
23. april 2026
Besvarelse fra T W White & Sons
Muriel, thank you for your recommendation of our Effingham KGM showroom team, your positive comments are appreciated.
Great customer service and purchase…
Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.
23. april 2026
Besvarelse fra T W White & Sons
Jeremy, Thank you for letting our Bookham Mazda showroom team know how they did. We'll be sure to pass on your comments.
Besvarelse fra T W White & Sons
Janis, thank you so much for your feedback, we look forward to seeing you again next year.
OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY
OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.
Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra T W White & Sons
Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.
Good service
16. april 2026
Besvarelse fra T W White & Sons
Gordon, we really appreciate your positive review of our Byfleet servicing team, thank you.
Helpful staff and efficient service.
16. april 2026
Besvarelse fra T W White & Sons
Keith, thank you for your praise and kind comments about our servicing team.
Customer service
Good Staff always helpful and will go out of the way to sort any problems
16. april 2026
Besvarelse fra T W White & Sons
Thank you Gina for taking the time to let us know how we did. If there's anything else we can help with, do let us know.
Excellent Service…
Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.
16. april 2026
Besvarelse fra T W White & Sons
Julie, your recommendation of our TW White Mazda Orpington site means a lot. Thank you for taking time to let others know about your positive experience with us.
Free pick up and return service
Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.
16. april 2026
Besvarelse fra T W White & Sons
Sue, we're happy to hear that you always have such a positive experience with our servicing team, and thank you for sharing your comments.
The staff are so friendly and helpful
The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.
16. april 2026
Besvarelse fra T W White & Sons
Maggie, we're so glad to hear that you always have a great servicing experience with our Byfleet team, and your recommendation means a lot, thank you.
Besvarelse fra T W White & Sons
Yury, thank you for your kind words regarding our servicing operation.
Great customer experience
All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.
31. marts 2026
Besvarelse fra T W White & Sons
Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.
Staff courteous and kept me informed of…
Staff courteous and kept me informed of pick up time and how long the car would be in the workshop
2. april 2026
Besvarelse fra T W White & Sons
Nicky, thank you so much for your positive review of our Byfleet servicing team.
Excellent service when purchasing our…
Excellent service when purchasing our second Suzuki Vitara.
2. april 2026
Besvarelse fra T W White & Sons
Steve, we appreciate your positive review about your recent experience with our Suzuki Effingham showroom team, thank you.
Mazda Orpington exceptional customer experience
Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.
2. april 2026
Besvarelse fra T W White & Sons
We always strive to provide a top quality service to each and every customer and it's great to hear that both our Mazda showroom and service teams have lived up to that for you over the years. Thank you for the feedback.
That the staff are friendly and explain the issues if any ,like in this last service, which it didn't happen in the previous year
Both customer service and service team were friendly and explained the issue that was found at the time of the service
2. april 2026
Besvarelse fra T W White & Sons
Jose, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
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