T W White & Sons - Weybridge Anmeldelser 

63
•
TrustScore 4.5 ud af 5

4,7

66 Addlestone Road, KT15 2RX Weybridge, England, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was impressed by the ease of buying my car. Jake was knowledgeable and did not try the hard sell. Arranging a test drive was quick and trouble free. I will definitely use them for the servicing and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to pu... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Autoforhandler
  2. også i
  3. Bilforhandler

Oplysningerne kommer fra forskellige eksterne kilder

New and used Mazda car sales in Surrey.


Kontaktoplysninger

  • 66 Addlestone Road, KT15 2RX, Weybridge, England, Storbritannien

  • 01932 642113

4,7

Fremragende

TrustScore 4.5 ud af 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(63)

425 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I was impressed by the ease of buying…

I was impressed by the ease of buying my car. Jake was knowledgeable and did not try the hard sell. Arranging a test drive was quick and trouble free. I will definitely use them for the servicing and aftercare. A recommend.

17. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

David, we really appreciate your positive review for our Weybridge Mazda showroom team and your recommendation. TW Whites will be delighted to look after your servicing needs in the future.

Bedømt til 5 ud af 5 stjerner

Great Customer service without being…

Great Customer service without being pushy

8. august 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Laura, we're glad to hear you enjoyed purchasing your Mazda through our Weybridge team. If there's anything else we can help with, do let us know.

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience. Very friendly, professional and helpful team. Everything was smooth.Highly recommended!

17. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Peter, your recommendation of our Weybridge Mazda showroom team means a lot so thank you for letting others know about your experience with us.

Bedømt til 5 ud af 5 stjerner

Very good customer service and they…

Very good customer service and they explain what is stated on the service report.

17. august 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Saku, we're glad you found our Byfleet servicing team to be supportive throughout, and look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Polite and friendly staff

Polite and friendly staff, comfortable waiting area and a clean car returned.

10. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Raymond, thank you for your kind comments regarding your 'while-you-wait' service at our Byfleet service centre.

Bedømt til 2 ud af 5 stjerner

Issue with car bonnet which took the…

Issue with car bonnet which took the excitement away from the new car.

17. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

John, we're sorry that this was your experience when purchasing from us. It was a small dent that neither you nor our team noticed at test drive or handover. Although this has since been rectified to your satisfaction, we do understand how this made you feel.

Bedømt til 5 ud af 5 stjerner

Very pleased and Harvey was excellent

Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to purchase the used CX-30 from TW White & Sons.

20. juli 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Tim, we're delighted to read your wonderful review of our Weybridge Mazda showroom team, and very much hope this may be your first Mazda of many.

Bedømt til 5 ud af 5 stjerner

Very professional

Very professional, friendly and ..had a sense of humour

10. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Thank you for your positive review, it is appreciated.

Bedømt til 5 ud af 5 stjerner

The whole experience was fantastic end…

The whole experience was fantastic end to end. No complaints at all. From asking to book a test drive, it took less than 24h to get in touch, they booked the drive for the very next day. Both Jake and Harvey were helpful and polite and very responsive. From ordering the car (which they had in stock elsewhere), it took less than the expected tine to get it, and I am very pleased with it.
Should I ever need a new car… this is where I’d come!

3. september 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Chiara, thank you for your kind review; we are happy to pass along your comments to the Weybridge Mazda showroom team. Hopefully we'll see you again at some point in the future.

Bedømt til 5 ud af 5 stjerner
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Anne, we're happy to hear you had such a positive experience with our Mazda showroom team, and look forward to seeing you again in the future.

Bedømt til 5 ud af 5 stjerner

Exactly the level of help I needed

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

10. juni 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Anna, thank you for your 5 star review for our Mazda showroom team. We're pleased you felt supported to the right level throughout.

Bedømt til 4 ud af 5 stjerner

A professional team

The team is professional, courteous and friendly, and kept me informed on the progress with service on my car. Unfortunately, we're waiting on parts that are back ordered to complete the repair.

20. august 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Thank you for your positive feedback for our Byfleet servicing team. Yes unfortunately occasional back order of required parts, following an investigation, is beyond our control.

Bedømt til 5 ud af 5 stjerner

Good service experience

Good, prompt service with helpful staff.

20. august 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

John, thank you for those kind words about our Byfleet servicing team. We hope to see you again in the future.

Bedømt til 5 ud af 5 stjerner

They always keep me up to date on any…

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour

6. august 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Tom, Thank you for letting our Byfleet team know how they did. We look forward to helping again in the future.

Bedømt til 5 ud af 5 stjerner
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.

Bedømt til 5 ud af 5 stjerner

We had a good experience

We have a great experience, really clear, quick efficient process

18. juni 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.

Bedømt til 5 ud af 5 stjerner

Good attentive and helpful service

Good attentive and helpful service, no hard sell, great car.

18. juni 2026
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Laurence, thank you, we're pleased that you're delighted with your Mazda and the service you received from our showroom team.

Bedømt til 1 ud af 5 stjerner

Poor professionalism

Poor service bought the lovely mx5. Agreed to have it delivered once the car was prepped and the paint chips done. It was delivered £200 paid. No chips done nothing polished just washed. Was told the chips were done and the rain washed the paint away on the trip down to me. Never had an apology just told to bring it back to them 140 mile round trip and they would do the chips. So what was the point of me paying to have it delivered as they didn't prep the car at all. Should have just taken it on the day I saw it and save myself £200!! No integrity at this franchise
Please note I can categorically say the stone chips were not done. Yes I accepted delivery of the car because I love it. That said you still did not do what we agreed. Obviously I do not want to drive back up to you for it to be rectified. It should be done locally but you wouldn't agree. Such a shame its been a bad buying experience.
No further comments.

10. juni 2026
Uopfordret anmeldelse
T W White & Sons - Weybridge-logo

Besvarelse fra T W White & Sons - Weybridge

Rinette,
We are sorry that you weren’t delighted with your purchase from our team as that is always our aim. The prep work that was agreed with you at point of purchase was completed by our team before delivery. And although we spoke with you at point of delivery regarding any concerns, you did not refuse delivery and appeared satisfied with our solution at that point. You have since declined to return the car for further work by us. We do regret that we have not come to an agreeable resolution with you.

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