Thought it was a scam since I bought them off a facebook advert 3 cans for 99p each with two little free extra baggies of pouches was an insane offer it was worth it to lose the £3 and £3 postage...... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Thought it was a scam since I bought them off a facebook advert 3 cans for 99p each with two little free extra baggies of pouches was an insane offer it was worth it to lose the £3 and £3 postage...... Se mere
Virksomheden har svaret
Fantastic experience, you never really know what a company is like until something goes wrong. I ordered the wrong pouches (my fault). I emailed customer services and Lee sorted out a free collection... Se mere
Virksomheden har svaret
First order from the company and will not be the last. I wasn’t paying attention and messed up the delivery address. After my initial email the following morning the customer service has been firs... Se mere
Virksomheden har svaret
The Two Wombats customer service team were amazing when I needed my two accounts, I inadvertently made, merged. Right mix of security checks and speed… fantastic! That is on top of huge range, low pr... Se mere
Virksomheden har svaret
With a strong commitment to quality and innovation, Two Wombats set out to provide customers with an awesome online experience that goes beyond just buying pouches.
76 Bendemeer Road, London SW15 1JU, UK, SW15 1JU, London, Storbritannien
Fast service, tons of choice and much cheaper than in the shops
Will definitely be buying again! No issues, got my delivery next day as promised. Also got a free pack of haribo’s haha. Great company!
The best company for buying snus from hands down, they have a great selection and prices unfortunately I have had 2 issues that were dealt with great by the company tho .
The first was my issue in giving the wrong delivery address which they sorted very quickly then offered me quicker shipping for something that wasn't even there mistake.
The second was a problem with the delivery driver saying he delivered through the letterbox but I never received. Two wombats sent me some cans free of charge to help out while the investigation got looked into and were very apologetic and helpful.
10/10
Have ordered solely from Two wombats for a few months now, every order has been delivered within a couple of days, the order process is easy, the customer service is amazing and the prices can’t be beat anywhere.
Great products and even better customer service 10/10 experience
Never sent reply, never sent purchase.
Scammers.
Overall great experience, 10/10.
Well designed and functional website. Great range of products and clearly laid out product information. Quick dispatch and delivery of items, discreet packaging. Excellent and responsive customer service.
Special shoutout to Lee, who has handled my queries really efficiently and professionally. It’s refreshing to buy from a company that show that they’re care about their customers and the experience they have shopping with the business.
Ordering was simple, had concerns over the product that arrived but quick customer service helped with the misunderstanding (I was misreading the strengths) so now a happy customer with the correct product at a fraction of the supermarket price.
Hands down the best shop for nicotine products there is!!!
I have used Two Wombats several times and won't use any other site now...
Easy website and payment system... Huge product line... Fast delivery and tracking...
I just hope you can stock the R4ve products as quickly as I need them :p
Keep up the good work...
Unbelievable customer service, what a quality company thanks very much
I made a mistake about my address when ordering, absolutely my fault. The team at two wombats were really helpful and sorted it all out for me - 10 out of 10 customer service
Ordered a few times now over the last year. Pouches came on time and at the best price I could find. Happy.
Brilliant products, very quick delivery and superb customer service.
Order was slightly delayed due to one can unavailable, customer service was great, they shipped order immediately when I asked it to be put through. Refunded (as expected) the can which wasn’t in stock and threw in a different can for me to try as apology. Used a couple of times now and always been impressed with cost and delivery time. Now customer service.
I ordered 2 items, a day later they emailed me saying that one of which was no longer available, so they added 2 extra items free of charge and also upgraded my shipping to next day.
10/10 customer support.
I would highly recommend this company, have ordered with two wombats more than once.
I recently had a small problem with one of my nicotine pouches to which I needed to contact customer services who were very helpful and even gave me a full refund as well as sending me 2 boxes of nicotine pouches completely free.
100% reliable
I was assisted by Lee, i appreciate Lee’s help very very much. Taking care of customers and very understanding. Delivery is very fast and the products are 10/10
I made my first order from Two Wombats last week and was initially a little disappointed. Got in contact with customer service who were fast to communicate and rectify the issue. Will be giving them a second chance.
Great company, fast shipping excellent product and customer service 10/10
I had a great experience with this company, ordered 6 boxes and got free shipping and they were delivered in only 3 days, however didn’t like 1 of the brands which was 3 of the boxes I ordered, I was able to get in touch with them through live chat and email and received a refund within a couple of days. The other pouches were great and the prices are amazing, also got offered a refer a friend for 50% off, which makes the prices next to nothing being a great deal. Would really recommend this website and i’m definitely going to shop here again. Thank you for the amazing customer service.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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