Thought it was a scam since I bought them off a facebook advert 3 cans for 99p each with two little free extra baggies of pouches was an insane offer it was worth it to lose the £3 and £3 postage...... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Thought it was a scam since I bought them off a facebook advert 3 cans for 99p each with two little free extra baggies of pouches was an insane offer it was worth it to lose the £3 and £3 postage...... Se mere
Virksomheden har svaret
Fantastic experience, you never really know what a company is like until something goes wrong. I ordered the wrong pouches (my fault). I emailed customer services and Lee sorted out a free collection... Se mere
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First order from the company and will not be the last. I wasn’t paying attention and messed up the delivery address. After my initial email the following morning the customer service has been firs... Se mere
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The Two Wombats customer service team were amazing when I needed my two accounts, I inadvertently made, merged. Right mix of security checks and speed… fantastic! That is on top of huge range, low pr... Se mere
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With a strong commitment to quality and innovation, Two Wombats set out to provide customers with an awesome online experience that goes beyond just buying pouches.
76 Bendemeer Road, London SW15 1JU, UK, SW15 1JU, London, Storbritannien
Had a small problem with my order. I contacted support on the weekend and had very helpful correspondence with Lee. He helped resolve the problem (over the weekend), and made sure to go beyond basic customer service. Will continue to shop at this store due to this.

Besvarelse fra Two Wombats
Really good . Good customer care. Sorted my problem with order. I really appericate it.

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Awesome thing is i made a mistake
On a Sunday made a request to ammend order from 3mg to 6mg and they utilise ai and this halted the order and assured me human eyes would see it Monday.
Well humans make mistakes and they sent me the 3mg and 6mg by mistake
Obviously the product is already cheap as chips and they kindly sent me a pre paid tag to send them back (they asked very kindly) even sweetening the deal with some free cans on my next order
In the spirit of Christmas I agreed as so far the service has been flawless
I anticipate spending a fair bit here over the years as Any true snusser will know, I ain't stopping baby..
So off to a really good start
Zyns in the post with evri and will be dropped to shop across the road.. all free delivery with oodles of options
I couldnt be happier 😌
Very cheap, very communicative
Recommended by a friend and don't anticipate any problems. Even if there are... id bet my left one they sort it pronto

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Extremely helpful service, my order was lost and delayed through no fault of the company, Lee was apologetic even when he didn’t need to be and quickly replaced the order with upgraded shipping. Would highly recommend as they go above and beyond for their customers.

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Delighted This company has gone above and beyond for me , when Royal Mail lost my parcel . Twowombats replaced my order . With extra tins , keeping me informed all the time . Thank you very much .

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Great customer service, had an issue with Royal Mail delivery and they replied within minutes of my emailing them, they gave me discount and free cans and even followed up the next day to let me know it’s out for delivery

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Lee was fantastic in helping with a missing delivery , I’ve been using these guys for about 2 years and always had 100% service and there prices and products are the best to be found ! And I’ve searched around!
Thanks for everything Two Wombats
Sean

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This place has everything:
- Great product selection
- Powerful filters to find exactly what you want
- No-nonsense reward programme (free cans!)
- Fast, generous and pleasant customer support, in case anything goes wrong. (Lee, you are the man!)

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Great service always, Lee goes above and beyond with any Queries, shipping is fast and the prices is the best. Would not shop anywhere else!

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Ive ordered from here a couple of times now, great selection and pricing. I received outstanding customer service from Lee when I had a query. He went over and above to help me. Extremely pleased with the whole experience and will order again
Where shopping for pouches in supermarkets is expensive, unreliable and unclear, Two Wombats is a breath of fresh air.
Clear and easy to navigate website. Reliable delivery and customer service. Constantly updated with regular deals.
If you want to cut out the guess work and expense of buying over the counter, with a trust worthy retailer, look no further than these guys. Been using them for over a year with no faults.
Good prices. Excellent range of tins. Customer service is also top notch. If you want an alternative to vapes or tobacco then look no further than two wombats.

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Absolutely best service and fast shipping, unbeatable prices, never had an issue! Pouches have a long date too so they’re fresh! A*****

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Schnelle Lieferung (3-4 Werktage), guter Kundenservice, faire Preise

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Very Helpful and Always a pleasure dealing with customer service, Can’t beat those prices too

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10/10 experience with a gentleman called Lee he was very helpful and professional when I had a nightmare with my Evri delivery. He communicated with me directly and was able to offer me multiple resolutions to the issue when I received no response from evri. Would highly recommend this company to everyone!

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Fast dispatch and fast resolution to delivery issues. Friendly and helpful customer services thank you Lee.

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Great company , really good customer service and generally sound guys from what theyre like through emails , would recommend for nicotine pouches , great variety and prices

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Great customer service, fast replies and very helpful.

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