Trooli Anmeldelser 

6.539
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Sales call made the offer seem simple enough, first installer was keen to leave early v's completing the installation. Second engineers visited and without my intervention would have rushed the job an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good service from placing the order to installation. We are getting used to using Apps, One negative is that the installation guys decided to leave a role of their cable in our wheelie bin. No... Se mere

Bedømt til 5 ud af 5 stjerner

Trooli answered all my questions I asked before I signed up, their engineers on the day were very courteous and helpful, no mess left after installation, and good fast broadband speeds. Mind you I onl... Se mere

Bedømt til 5 ud af 5 stjerner

Outstanding service. A fault appeared on my broadband connection which kept dropping out. From my first call to support through to the engineer visit, the service was outstanding. I am really pleased.... Se mere

Virksomhedsoplysninger

  1. Internetserviceudbyder
  2. Internetudbyder

Skrevet af virksomheden

Trooli makes broadband simpler and faster. We bring ultrafast full fibre broadband all the way to your premises. This gives you a really fast connection any time, all the time. No exceptions

Ultrafast full fibre broadband from just £29.99 a month

Skrevet af virksomheden

We're proud to never increase prices mid-contract and our prices are locked, giving you peace of mind for 24 months.
28x faster than the national average
Did you know? According to the Ofcom Home Broadband report from September 2023, the average broadband speed across the UK is a mere 69.4 Mbps. Which makes Trooli's full fibre broadband 28 times faster than the national average!

Kontaktoplysninger

Promotion box for Trooli

Check Your Coverage

Visit Trooli.com to find out if we're available in your area today.

4,5

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(6.539)

1.720 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service and…

Excellent customer service and sucessfully renewed the contract for next 2 years.Amy was very helpful

4. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Ish,

Thank you for your kind feedback.

We’re pleased to hear you received excellent customer service and successfully renewed for another two years. It’s great to know Amy was helpful throughout.

Best,
Ati

Bedømt til 2 ud af 5 stjerner

Great internet service

Great internet service, but when I came to renew my contract the renewal price was higher. Disappointed they don’t look after existing customers better.

4. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Andrew,

Thank you for your feedback. We’re pleased to hear you’ve had a great experience with the broadband itself. Renewal pricing can vary depending on the package, contract term, and offers available at the time. we do value our existing customers and aim for our renewal discussions to always be clear and fair. If there's anything we can help you with don't hesitate to reach out.

Bedømt til 5 ud af 5 stjerner

Absolutely first class service

Absolutely first class service
3 times faster than my last provider and at a fraction of their price!
Personally I can not recommend them enough. 👍💯

4. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Paul,

Thank you for your fantastic feedback.
We’re delighted to hear you’re enjoying faster speeds and great value with Trooli. Your recommendation means a lot to us.

Best,
Ati

Bedømt til 1 ud af 5 stjerner

I wish I had told their Salesman No

I wish I had told their Salesman No! But I didn't I have run EE beside Trooli to the end of my EE contract & found that EE were considerably superior at my property for signal coverage over the home. Following my reliance now with Trooli the coverage from their standard Wifi is shockingly bad. I sit in my living room holding my mobile phone a foot above my head to get any website to be operational. I made contact with Trooli to advise & request some extenders to be told that will be best part of £27 extra a month. These are provided FOC by EE & others. I would really do your Homework before contracting with Trooli. I did not which has left me with buyers regret & the I can't wait to put this experience in the Bin where it belongs. Be aware if it looks too good to be true it probably is Trooli awful. My experience is an honest one, I can't speak for others gushing over the product but should you have a really nice engaging Guy turn up with his promotion Card. Bear in mind he is probably skint & really needs every sale. You must not buy just because he is so nice as mine was the product hast to meet your needs first nice Guy second. Trooli are very much Trooli first Customer experience somewhere lower on the needs list. Have a good day & remember to view the whole market to meet your needs not the nice Guy who rang your doorbell.
Thank you for your reply Ati but I have had contact with the team who didn't help waiting for confirmation of my contract end date & would also appreciate a copy of the contract please. Just for confirmation the Support team didn't live up to expectations..

4. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Thank you for your review, Mr. Rhodes. We want to ensure you get the best possible connection throughout your home. Please feel free to get in touch with our support team directly so we can run some diagnostic checks on your router and discuss the best way to optimise your signal.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Connor was very experienced explained…

Connor was very experienced explained what would happen when I changed over to full fibre.Explained about all the packages on offer with trooli and the installation within 8 days

3. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Gary,

Thank you for your feedback.
We’re pleased to hear Connor explained the switch to full fibre clearly, including the packages available and the installation process. It’s great to know you felt well informed.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Shaun from Trooli

Shaun was great, friendly and professional. He managed to fit my new broadband within an hour and a half. Left everything tidy and explained everything in full that was easy to understand.

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Dani,

Thank you for your lovely feedback.
We’re pleased to hear Shaun was friendly, professional, and completed your installation so efficiently. It’s great to know he left everything tidy and explained everything clearly.
We’ll be sure to pass your kind words on.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Connor from Trooli Customer Service is…

Connor from Trooli Customer Service is super helpful and always finds way to resolve any customer doubts. Thank you for leading our connection to successful day.

1. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Sylwia,

Thank you for sharing this.
It’s great to hear Connor was able to answer your questions and help get everything connected successfully. We really appreciate your feedback and will make sure your thanks are passed on.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Thank you to Bel …

Thank you to Bel for making my life easier today. He is helping me move away from Vodaphone to Trooli and reassured me that the process would be easy and that they would do the work for me. Thank you for your help Bel!

3. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Johanna,

Thank you for sharing your experience.
We’re glad Bel was able to make your switch to Trooli feel simple and stress-free, and that you felt reassured throughout the process. Your kind words mean a lot, and we’ll make sure Bel receives your thanks.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Mikyle was helpful

Mikyle was helpful. Insightful and gave me all of the information I needed to make the best decision for my needs
Polite courteous and honest

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Anthony,

Thank you for your kind feedback.
We’re pleased to hear Mikyle was helpful, insightful, and gave you all the information you needed to make the right decision for your needs. We’ll be sure to pass this on.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

I just renewed our contract for another…

I just renewed our contract for another 2 years, so pleased with Trooli we decided to upgrade to the fastest speed and Amy managed all that for us without any fuss, no hard sell just a company that gets on with it. Thank you Amy.

3. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi,

Thank you for your lovely feedback.
We’re delighted to hear you’ve renewed for another two years and upgraded your service. It’s great to know Amy made everything simple and straightforward, with no fuss.
We’ll be sure to pass your thanks on to her.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Sphokazi spoke well and made my call…

Sphokazi spoke well and made my call calming

3. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Alastair,

Thank you for taking the time to share this.
It’s great to hear Sphokazi was able to put you at ease and support you clearly during the call. We really appreciate your feedback.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Best service at the lowest price with the best customer service

Spoke with Kash at Trooli regarding moving home. I wanted to stay with Trooli as my experience with them has been brilliant from the start, have had a few dips in service which is to be expected. But very rarely!
When speaking with Kash, he was so helpful, offered me a reduced rate on what I pay at the moment, but decided to go with a better package, had an install date the day after we move and had all the proper communications that our current package would be cancelled.
Kash and the team have made moving a little less stressful!
Will alway recommend Trooli as I have never had better customer service and high speeds at a low cost!

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Oliver,

Thank you for your brilliant feedback.
We’re really pleased to hear Kash was able to help make your move a little less stressful and arrange everything clearly for your new home. It’s great to know you’ve had such a positive experience with both the service and customer support.
We’ll be sure to pass your kind comments on to Kash and the team.

Best,
Ati

Bedømt til 4 ud af 5 stjerner

Connected for 2 weeks

I've been connected for 2 weeks. Trooli Full Fibre Broadband works fine, 9x as fast as the previous BT copper loop connection and at half the cost. Installation was on time and pretty painless. However it did take hours to reconnect all the smart devices in my home to the new router, that's down to me not Trooli. Definitely a thumbs up from me.

20. maj 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Steve,

Thank you for your fantastic feedback.
We’re pleased to hear your installation went smoothly and that you’re enjoying much faster full fibre broadband at a lower cost. It’s great to know the service is working well for you.
Thanks for the thumbs up.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Have been with Trooli for the past 2…

Have been with Trooli for the past 2 years and have had a rock solid broadband service. I was about to cancel and go elsewhere but a last minute change of plan( caused by another broadband supplier not doing what they said they would) has allowed me to re- contract with Trooli with great customer service supplied by Sacha.
Heres to another 2 years of brilliant full fibre broadband.

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Tony,

Thank you for your great feedback.
We’re delighted to hear you’ve had a rock solid service over the past two years and chose to re-contract with us. It’s also great to know Sacha provided excellent customer service, we’ll be sure to pass this on.
Here’s to another two years of brilliant full fibre broadband.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Friendly and informative

very friendly and informative. No question was too much effort to answer clearly and concisely. Very knowledgable about the service and the equipment. Thanks

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Cliff,

Thank you for taking the time to leave this review.
It’s great to hear you found the team friendly, knowledgeable, and clear when explaining the service and equipment. We really appreciate your feedback.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Very helpful easy to understand and…

Very helpful easy to understand and very patient with older customers!

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Robert,

Thank you for your kind feedback.

We’re pleased to hear our team were helpful, patient, and made everything easy to understand.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

2 yrs of great service

Had a few set up issues but once resolved I've had two years of trouble free service. Just negotiated a new contract with the renewals team - a big thankyou to Sacha who made it nice and easy 😊

2. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi,

Thank you for your lovely feedback.

We’re pleased to hear your service has been trouble free over the past two years, and that Sacha made your renewal simple and easy. We’ll be sure to pass your kind comments on.

Best,
Ati

Bedømt til 5 ud af 5 stjerner

Great customer service

I decided to switch to Trooli on the recommendation of a neighbour, who had also had great service from Connor. Connor explained the process clearly and answered all my questions and got the process to switch moving efficiently. I got an installation date the same week.
Compared to my previous BT contract I will get 20 times the speed for half the price. Highly recommended.

1. juni 2026
Uopfordret anmeldelse
Trooli-logo

Besvarelse fra Trooli

Hi Barrie,

Thank you for your brilliant review. We’re really pleased Connor made the switch clear and easy, and it’s great to hear you were recommended by a neighbour. Welcome to Trooli, we hope you enjoy the faster speeds.

Best,
Ati

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere