Tronsmart Anmeldelser 111

My headphones broke and I had to contact Tronsmart because the seller I got them from vanished from Amazon. I got help via e-mail and was guided to the warranty system which allowed me to get a replacement.
It took a few days of back and forth, but there were no annoying misunderstandings and the supporter was polite, clear and to the point!

Добрый день,хочу оставить положительный отзыв компании Tronsmart, заказали колонку у продавца на площадке WB, она приехала неисправная. Продавец отказался обменивать товар,мы связались с производителем. И он в свою очередь прислал нам новую колонку. Огромное спасибо!

No se hacen responsables de una experiencia en entrega de garantías completas. Para recibir una supuesta garantía hay que pagar como si se estuviera adquiriendo un producto nuevo. Muy mala experiencia con la marca.

My e pen which I'd only used half a dozen time quit holding a charge , well it would hold for about 20 seconds, after a couple calls to BB ended up with Tronsmart and they replaced my pen.........me is happy once again. Very good of them to uphold their waranty after 10 months........... would def do it again

El servicio al cliente es excelente, me brindaron garantía satisfactoria de mi parlante Tronsmart T7.
Recomiendo al 100% los productos Tronsmart excelente calidad de sonido y respaldo no duden en adquirir esta marca. Soy un cliente feliz!

There was a problem with the website. It wouldn’t let me order one of their products to my city. I contacted the Tronsmart support team and they got back to me right away. They resolved the issue and I was able to order the product and have it shipped to my city.

The Tronsmart Fiitune X30 is a great Bluetooth speaker. The quality of the speaker is amazing

Easy communication over email harder with tracking info the usps drive did not scan the shipping label at pick up which caused delays in tracking info on the other hand very happy with the upgrade thank you.

I've had an excellent experience with Tronsmart customer service. They honored their warranty, and when we had challenges with the shipping they went above and beyond to solve the problem for me. We have the Halo 110 speaker and it lasts all day at the beach, is very portable and the sound quality is excellent. Also the flashing lights to the music bring an awesome vibe to any room!

Tuve un problemas para tramitar grantia con el vendedor y el compaña me ayudo y me soluciono el problma .

Good communication flow and clear information.

Excellent products I've been using this company's products for 5 years now and never had any issues with the products. Their warranty and replacement policy is also very good as once my earbuds were defected after 14 months of use but they still provided me with a new replacement product. I'll recommend tronsmart to everyone and I rate it 5/5.💯

Estou muito satisfeito com o atendimento que me deram, meu produto chegou perfeitamente. Só tenho a agradecer.

I recommend this tronsmart halo110 it’s really great and good sound quality the best🥰. And also thanks for resseller for update me my parcel when every time i ask thank u so much😁

A Company to Trust – Tronsmart

I bought a speaker from Tronsmart, believing it to be a good product at a great price. Later, when a defect arose, their support team responded promptly and shipped me a brand new replacement unit.

I felt confident that their service was professional, respectful, and responsive to customer needs. I was also given a tracking number. I am happy to receive such genuine service.

Tronsmart is a reliable, progressive, and customer-friendly brand that, in addition to producing high-quality products, pays close attention to the problems of its customers.

I highly recommend Tronsmart because their after-sales support is very fast and professional. I am sure that if you also have any problems with their product, you can get genuine assistance from their support team.

I sincerely thank the Tronsmart team for all these efforts. My confidence has increased further due to their efficient service.

So, you can keep your confidence with Tronsmart.

Very good customer service. I bought a speaker from Amazon over a year ago and the Boufer broke. Amazon didn't give me a warranty, but I wrote to Trosmart customer service and they did help me by sending me a warranty speaker.

Excellent customer service and products. I’m from Colombia and I order the speaker just to try but I was very surprised by the quality. Also when I started a warranty process their personal was very nice and empathetic helping me with my warranty. They gave me a follow up every single day so that was awesome. Thank you so much

De verdad , soy fan de la marca, tengo varias bocinas y nunca tuve queja, está ves me salió con daño y me mandaron una completamente nueva, muy agradecido con el apoyo, si antes lo recomendaba , ahora más con este servicio de garantía

I'm from Brazil and I've had by far the best support I've ever had with Tromsmart! I've had several products and they've all been perfect. I've used them for many years without any problems. I only had to activate the warranty once and everything was very quick and efficient. Emails were answered within hours! I was really surprised. I'm already a fan of the brand and this definitely made me love it even more!

Here is a very good company with helpful people and of course good items I have a hallo 200 I promise you won't have to send it back .

I purchased a speaker on Amazon, but the seller refused to honor the warranty. However, I contacted TRONSMART directly through their website, and they were incredibly helpful. They took responsibility and sent me a brand new speaker at no extra cost. I highly recommend TRONSMART 100%. They offer great products and excellent customer service. Special thanks to Fiona for her outstanding assistance!