What started as a minor misunderstanding turned into one of the absolute best retail experiences I've ever had. Saadiya and Rodrigo personally reached out and invited us back down to the shop, showin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience purchasing two rings online and visiting the store in New York was absolutely flawless. The TraxNyc team provided top-tier service, showing incredible professionalism and knowledg The... Se mere
Huge shoutout to Sam at TraxNYC! I purchased a crucifix pendant from him, and I couldn’t be happier. The pendant is beautiful, and Sam’s outstanding service made the experience even better. He made me... Se mere
Amazing experience, I changed my mind many times however Benny was the best and helped me make the right decision in the end, and helped me get a great deal. Wouldn’t buy jewelry anywhere else. Benn... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
TraxNYC is a jewelry manufacturer providing the best selection of men's gold jewelry, men's hip hop jewelry, and custom diamond jewelry. Shop here!
Kontaktoplysninger
West 47th Street 62w, 10036, New York, USA
- www.traxnyc.com
4,5
Fremragende
113 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I cannot imagine the superior quality…
I cannot imagine the superior quality and very reasonable price and value. I'm a repeat customer for the 6 time. Top notch jewelry to say the least. I will continue to buy here again. I would recommend TraxNY to everyone I know and even the ones I don't. Can't thank you enough.
9. marts 2021
Uopfordret anmeldelse
SAMMY O IS THE MAN!!!
Second time I have bought from traxnyc and this time I had some help from my main man “Sammy O”. He was extremely helpful and helped me out a lot, gave me a great price and was in constant contact with me whenever I needed him or help. He is now my personal jeweller and I look forward to doing more business with him and traxnyc again
3. marts 2021
Uopfordret anmeldelse
Quality service
As a customer from the U.K. I had a custom piece completed within a week of starting it and delivered within a fortnight. Jeni was very helpful and always responded quick assisting me with updates. My piece was high quality and exactly how I intended it. The only problem I had was the high Import tax, but I suppose there was always going to be something trying to ruin the party. Ten ten service will definitely be using traxnyc again!
10. februar 2021
Uopfordret anmeldelse
very quick with response help me get my…
very quick with response help me get my account sorted properly and not have my item sent to a different address would 10000% shop again
4. februar 2021
Uopfordret anmeldelse
Scam nyc
Terrible customer service and it is extremely hard to get hold of these guys after making a purchase... but they are very happy and willing to help with any order.
Classic scam artist smoke and mirror nonsense just to get hands on your money. "We are the good guys, omg we are not like all the rest" <--- all lies. I would rate this 0.5/5 since the actual pieces are mediocre but have been forced to give 1 star.
17. september 2020
Besvarelse fra Trax NYC Custom Jewelry
Dear Jay,
I've requested more information from you so we can get in touch and update you on your order.
Please get in touch, by either providing your details here, using the call back form or giving us a call.
We once again apologise for your experience and would like to make this right for you.
Faizah from TraxNYC
Dear Jay,
I apologise for your experience, but I can assure you at we are a professional business with only the highest quality of jewellery and we are working hard to get all of our orders out as soon as we can. Our customer service line is open and we are replying to all queries on our call back form within 24 hours, have you tried to use this? You can find it on our website homepage (www.traxnyc.com). Please get in touch with me with your order number and I will personally look into this myself, please give us the opportunity to make this right for you.
Thank You,
Faizah from TraxNYC
I didnt receive the pendant i paid for!
I didnt receive the pendant i paid for!
When my cross pendant arrived, I noticed that it had small holes witch was not shown in the pictures. Also the thing where the chain is supposed to be was not the same as on the pictures on their website. It was not the same, and was on the back of the pendant instead of on the top!
I sent them a mail on May 20th 2020 that they havent responded to yet...
I had many more problems than that!!
22. juli 2020
Uopfordret anmeldelse
Besvarelse fra Trax NYC Custom Jewelry
Dear Magnus,
We are very sorry that you had this experience and your review is concerning for us and also an uncommon occurrence. We value each and every customer and you deserve better. I believe Danny has been in contact with you, and I hope we were able to make this right for you. If you need anything else, please do not hesitate to contact us. We truly hope we can still do business with you in the future. Thank you for your order.
Faizah from Trax NYC.
I searched for quite some time for a…
I searched for quite some time for a nice Yellow Gold Franco Chain online and determined Trax NYC to have the greatest value on my investment in gold, due to the brilliance and outstanding quality of my chain, not to mention the outstanding customer service i recieved from Mr. Giorgi Tabagari. I recommend giving the team over at Trax NYC a visit when shopping for any luxurious Gold, Diamond, and Silver quality pieces. Thank you very much and God Bless.
13. september 2019
Uopfordret anmeldelse
Besvarelse fra Trax NYC Custom Jewelry
Dear Charlie,
Thank you for taking your time to leave us this pleasant review, we are happy you have enjoyed your experience with TraxNYC and are happy with your item. Giorgi is very knowledgeable! We look forward to seeing you again in the future.
Thank you,
Faizah from TraxNYC.
Price too high for custom order
I ordered a Prince theme necklace for my GF, my budget is 3000 but was quoted 3200 by Pual Mazza. I found a lower price elsewhere but the item was already produced. I had called to cancel, was told no refunds, only store credits. At time of order, their refund policy was not disclosed. They claim copy rights to the item so as to dissuade me from going elsewhere, which I already have. This policy was also not disclosed. My word of advice is to shop around before buying, especially a custom order. They will deny a refund and claim copy rights to the item. In this case, its a Prince item and no way they can claim a copyright to it. They are ridiculous.
18. marts 2018
Uopfordret anmeldelse
Besvarelse fra Trax NYC Custom Jewelry
Dear Robert,
I can only apologise for your previous experiences, Paul Mazza no longer works at TraxNYC. The company has come a long way since your experience, and all of our processes and customer services have been drastically improved. We are fully transparent with all of our custom orders and have had many happy customers and clients. We appreciate your honesty and do value all of our customers and hope to see you again in the future.
Thank you,
Faizah from TraxNYC.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.