Zero after sales care on a $5500 JND statue. Lazily repacked (previously displayed in their showroom) resulting in sculpts coming loose from the body and paint rub on the sculpt. Glasses weren’t packe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have purchased several items from Titan Toyz over the past year or so. Every transaction has been awesome, in fact the last experience compelled me to leave this review. Prices are fair, flexible p... Se mere
5 stars. Yes, there were some minor points for improvement. I live in the Netherlands and I didn’t receive very clear updates on the tracking information. However, I must say that when I emailed the... Se mere
**AVOID AT ALL COST** a scalping company that values small profit over integrity. fully charged me for a pre-order of 6 pokemon products in november 2024. nothing shipped on release day because they... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Titan Toyz: Action Figures, Collectables, Dioramas, and Toys. We carry various toy lines, NECA, Mafex, Mezco, McFarlane, Hasbro, Mattel, and more.
Kontaktoplysninger
47 Lakeshore Rd East, Suite 201, L5G 1C9, Mississaga, Canada
- 6138001220
- info@titantoyz.com
- www.titantoyz.com
3,4
Middel
23 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great store for collectables and figures, repeat customer!
Just picked up a preorder and I’ve made several other orders with Titan Toyz for many diffident brands of figures and I’ve always been satisfied with no issues. I was able to find some good prices and hard to find figures as well. I had orders shipped with no problems and also have picked up at the shop which is great for people in the Toronto area. Sometimes import brands of collectables can be delayed but you can preorder on the site so you can make sure you get them once they are available.
29. juli 2023
Uopfordret anmeldelse
Habe vor über 3 Monate estwas bestellt…
Habe vor über 3 Monate etwas bestellt und es kam nie an. Sie bieten sachen an die Sie gar nie haben. Imerhin konnte ich mein Geld zurück holen. Leute passt auf es gab schon mal eine änliche Seite die dan zu viele Stonierungen hatte und dan kein Geld mehr auszahlen konnte und weg wahren Sie.
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra Titantoyz
We are sorry you could not get your box of 151 cards at the lower release price compared to other sites. As per our records we provided a full refund the same day as requested. We would never not service our customers. Hopefully you can find other avenues for your cards if this experience was not satisfactory.
We wish you best of luck.
We thank you for your constructive feed back and will use it to improve our overall service.
Thanks.
Titan Toyz is PokeJapan 2.0
Titan Toyz is PokeJapan 2.0 They have taken thousands of preorders for Japanese Booster Boxes recently and continue to delay their shipping date. When confronted they "guarantee" you will receive the product, but cannot tell you when. Mark my words that this is the first of a long list of complaints as I expect that 3 months from now people will still be trying to get their orders fulfilled. Even though the site is linked to a brick and mortar in Canada I believe they have NO distributor connections in Japan and will continue to take preorders for another few months before closing shop and making off with everyone's $$.
28. april 2023
Uopfordret anmeldelse
Besvarelse fra Titantoyz
After reviewing the details of your interaction with our team, I understand that you feel we may have not serviced your request. I apologize for any inconvenience or frustration this may have caused you. Please know that it is never our intention. The Pokemon card market is in high demand, especially the Japanese card market. We do not control when these releases happen. The date as stated on the product pages is an estimate and can move at any time.
We responded to your many requests to offer a refund if you chose not to wait. As per our records you did not want the refund, which we would have happily applied at any time. Also according to our records we have sent your other orders on time and without additional shipping charges.
We do not have a long list of complaints and if your intentions are to write a review on baseless facts then that is your option. But we deny these allegations.
We try very hard to get as many cards as possible but as any true collector of these cards know, they are very difficult to get at times.
Another thing we try to do is not over price. These cards are provided by us at very competitive prices on first release. This comes with the challenge of getting the right supply at these lower prices.
Thank you for your feedback
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