No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Se mere
Received the blood test kit in the post next day, unfortunately had a nightmare trying to obtain a sample. I’m unsure how anyone would be able to fill the whole vial from a pin pric(k) in your fing... Se mere
Virksomheden har svaret
Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful Testing also finally gave me answers I’m now hoping to reorder!
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.
Skrevet af virksomheden
Kontaktoplysninger
Storbritannien
- customerservice@thesticlinic.com
- www.thesticlinic.com
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything went as advertised
Everything went as advertised. Prompt service and no problems at all. I will definitely use them again if needed (hopefully not!)
3. juli 2024
Quick testing
Would highly recommend The STI Clinic.
Very fast testing and simple, easy to follow instructions.
And If you have any questions a helpline is available for you to use.
25. juni 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
First test lost
My first sample sent through was somehow lost and therefore I had to wait a week before another test was sent out after chasing.
7. juni 2024
Besvarelse fra The STI Clinic
Amanda
Thank you for taking the time to write a review.
I can see that the first sample appears to have been lost by Royal Mail and the second one was delayed with them. When the sample arrived, the results were processed in around 18 hours, but this is no consolation as there was a delay from the point of postage.
All items come back to us via RM24 Tracked, so most samples are with the lab the day after posting. I am very sorry this did to happen on this occasion.
I hope that we can be of service to you in the future and your next experience is more in line with those of other patients. As you will see from the other reviews, this type of issue is very unusual.
Kind regards,
Claire Davenport
Best clinic I’ve used so far
Best clinic I’ve used so far! Very prompt results. Thank you again
Michael
19. juni 2024
Amazing service
Amazing service! Very quick results and staff are friendly when you call and answer your questions to the best of their knowledge.
19. juni 2024
Absolutely amazing service very…
Absolutely amazing service very professional will recommend to any one that is worried and want a rapid response thanks
3. juni 2024
Quick and easy.
6. juni 2024
Very good business, happy customer
Good experience with this business, they provide an excellent service and easy access results quite quickly.
Pros:
- Very communicative - I emailed customer service and they were fast to respond.
- Easy access results.
Cons:
- Pricing is pretty high, especially for the comprehensive test sets.
4. juni 2024
The STI Clinic M Gen test can be trusted!
You can definitely trust The STI Clinic M Gen test. I've had several tests for Mycoplasma Genitalium in the past 7 months which I purchased from The STI clinic and another site. The tests from the other site came back incorrectly negative. The STI Clinic not only correctly identified that I had an infection but also went on to test for antibiotic resistance which helped speed up my treatment route. The STI Clinic test is a little more expensive but you get what you pay for, it's a very accurate service. I'm now M Gen negative and I used this service again to double check. M
3. juni 2024
Quicker than hospital
I had swabs taken from the hospital on 3rd May and still waiting on the results, so decided to pay for a private test, sent off on the Monday and results were with me by the Friday , couldn't ask for a better service , sent them to my GP to say whilst waiting on the hospital results , here are some private ones.
31. maj 2024
Uopfordret anmeldelse
Very rapid test results time
14. april 2024
Quick and easy to use
Quick and easy to use, results were helpful. The only critique is I wish they’d have more advice for those who are pregnant when testing positive for something.
24. maj 2024
Good experience
Good experience. Really easy to do these tests. Arrived promptly and results were out also promptly
6. maj 2024
quick and responsive
27. april 2024
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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