Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Se mere
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Se mere
This was my first time purchasing a mountain bike. I found an excellent deal on The Pro's Closet and went for it. Throughout the process I didn't run into any problems. The information on the posting... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Kontaktoplysninger
1900 Taylor Ave, 80027, Louisville, USA
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
4,2
God
255 anmeldelser
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
When I needed to talk with a real human…
When I needed to talk with a real human I spoke with intelligent, knowledgable employees and had questions answered clearly.
4. april 2024
I only had a question and I got a…
I only had a question and I got a knowledgeable answer.
This company is the best
26. april 2024
My Surly Karate Monkey was in beautiful…
My Surly Karate Monkey was in beautiful brand new condition even better than described. I’m thrilled.
10. januar 2024
Offering me less than 1,500 for a very…
Offering me less than 1,500 for a very lightly used Pegoretti Marcelo w/ Campy Super Record 12 is an insult. I severed all my ties with Procloset and will no longer take my bikes for service there.
13. november 2023
Besvarelse fra TPC - The Pro's Closet
Hello Jeffrey, I'm Nick from The Pro's Closet.
I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Top notch
I like USA companies that you can speak clearly to without the hassle of a huge network of service agents. Great company top notch gear, absolutely stupid to spend money on new equipment that is way too expensive for the average cyclist.
10. april 2024
I was truly impressed
I was truly impressed: professional advice, prompt service and impeccable delivery! I already recommended TPC to at least 3 more friends and people also at the gym where I workout.
Aaaaand....I llllooove my Bianchi Arcadex!!!
25. marts 2024
Straight forward and easy to deal with.
17. juni 2023
Really great staff at this location
Got what we needed and were able to try everything on… something that is increasingly difficult in this stupid day and age of internet shopping. Also the people at this particular store are really good people. I only hope/ wish this store would grow and have more selection.
7. maj 2024
Extremely helpful staff
27. juli 2023
Well Done
Hats off to a solid platform. Easy to use, works well, gets you stuff you want at discounted prices... what's not to like??
11. maj 2023
Excellent quality items for an…
Excellent quality items for an excellent price!! Easy exchange. Love this!!!
29. august 2023
Incredible collection of amazing used…
Incredible collection of amazing used bikes! All the team members I dealt with were extremely helpful and the bike I got, a 15 lb Kestrel, is absolutely fantastic. Highly recommend The Pro’s Closet!
14. juni 2023
I’ve been a TPC customer for many…
I’ve been a TPC customer for many years. They have excellent customer service and great products at reasonable and fair prices. Buying used bikes and components online can be risky, but TPC takes the risk and uncertainty out of the equation.
10. juli 2023
Customer service was fantastic
Customer service was fantastic, charger was missing for our e-bike and they sent one right away without a hassle.
26. april 2024
I talked to Megan
I chatted with Megan and she helped me find the crank arms I wanted with the bike I wanted to purchase. Thank you so much!
9. maj 2024
These guys are really coming from the…
These guys are really coming from the “pro closet”. My bike came ready to be ridden in no time. They included an assembly key to tight bolts. I am very happy with their service and I would buy another bike from them.
31. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.