Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Se mere
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Se mere
This was my first time purchasing a mountain bike. I found an excellent deal on The Pro's Closet and went for it. Throughout the process I didn't run into any problems. The information on the posting... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Kontaktoplysninger
1900 Taylor Ave, 80027, Louisville, USA
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
4,2
God
255 anmeldelser
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent product - poor service.
Excellent products! Very poor customer service. Make sure to get your bike tuned immediately. A handful of mistakes in assembly were found. Also small missing parts, critical for the longterm carbon health.
15. maj 2023
Besvarelse fra TPC - The Pro's Closet
Hello Spencer, I'm Nick with TPC.
I'm sorry to hear we missed the mark with your bike. Our experts with the support team are happy to help you get out riding again!
Please get in touch with us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
They had the part
They had the part, unused factory in box, that I needed. Shipped fast and communicated well.
30. marts 2024
Love this company
Love this company. Great way to buy good equipment without the showroom price. Also approved a repair that was needed to ensure the bike was safe before I committed to it. Lots of good used bikes out there and this is a good way to test the quality and integrity before locking in on your purchase.
4. februar 2024
Bought son a trek supercaliber
Bought my son a trek supercaliber, didn't want to spend money on a new bike. The bike I ended up with was pretty much new. A few scratches just like was pictured. I will buy again. Having TPC check a used bike first is reassuring that your getting something good.
3. marts 2024
The website is easy to navigate and has…
The website is easy to navigate and has all the information needed to make a good purchase decision. Shipment was quick, with tracking information. Everything I've purchased - components and bike - have been packed properly. I am very pleased with TPC.
23. juni 2023
Clint got my rear derailleur indexing…
Clint got my rear derailleur indexing properly and replaced my chain and I am back on the trails! Easy scheduling on-line and super easy drop off/pick up Tuesday -Saturday.
Lots of easy parking! Reasonable pricing and a cool retail area complete with bike museum.
24. april 2024
Great price on the components I needed
Great price on the components I needed. The only drawback was I ordered on a Friday, then requested a change Saturday morning on a cable length and they replied quickly, it could not be done. The order was not shipped for another five days, so there was plenty of time to make the change. My mistake for ordering the wrong length (I give myself two stars) but they didn't try to help me either. I would order from them again but I would be more careful in my selections. Still, they had what I needed and they delivered.
15. december 2023
Shopping or Selling
Whether shopping or selling, I enjoy working with Pros Closet. Easy, fair transactions, and when you go to the main location, the employees are engaging and knowledgeable. Keep it up!
1. marts 2024
I've ordered many times from the…
I've ordered many times from the company. Great prices on closeouts for prior equipment. New selection all the time.
5. maj 2024
Great customer service and extremely…
Great customer service and extremely fast shipping.
1. februar 2024
The pro’s closet is always fast…
The pro’s closet is always fast service, Great prices and easy returns . What’s not to like.
11. maj 2024
Always great prices on great products
Always great prices on great products. Always enjoy shopping here!
1. marts 2024
The parts arrived very quickly and were…
The parts arrived very quickly and were exactly as described on your site. Very happy with the experience.
4. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.