Laura Mc is by far the best adviser I have dealt with. Communication is second to none, with emails replied within mins. Appointments arranged within hours. It was a pleasure dealing with Laura. TMW m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I contacted on four separate occasions to inquire about my statements, as the matter was urgent. I am very grateful that Tai Mason was the one who answered my final call. He promptly sent them to me.... Se mere
Virksomheden har svaret
The person (Beth) who dealt with my case was very helpful, with clear instructons and assistance. She also gave me clear information regarding the next steps and the likely timescales for completion... Se mere
Virksomheden har svaret
I had a fantastic experience working with Natasha Rice. She was incredibly helpful, responsive, and made the whole mortgage process feel easy and stress-free. Natasha took the time to explain everyth... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Mortgage Works
Skrevet af virksomheden
The Mortgage Works is the buy to let lender of Nationwide Building Society.
Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.
We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.
Kontaktoplysninger
Pipers Way, SN38 1NW, Swindon, Storbritannien
- www.themortgageworks.co.uk
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Mortgage Works
We're happy to hear that you found our service very helpful, accurate, and that our communication was good. Thank you for your feedback.
Sarah (P511696) was brilliant
Sarah (P511696) was brilliant. She helped me to find the right Mortgage and to re register to view everything on line.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We're happy to hear that you had such a positive experience. It's great to know that our colleague was able to help you find the right mortgage and register online.
Besvarelse fra The Mortgage Works
We're happy to hear that you had a positive experience. Thank you for your feedback; we appreciate it.
I contacted The Mortgage Works today…
I contacted The Mortgage Works today upon completion of our new mortgage.
I spoke to an advisor called Andreas. Thé service I received was first class. Andreas was professional, approachable and helpful. Nothing was too much for him and it came through very clearly, throughout the conversation, that he wanted to help. The way he handled the call made me feel valued as a new customer. He was truly a credit to the company.
Thank you
23. april 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We appreciate you taking the time to share your experience. We're so glad to hear that you received first-class service and felt valued as a new customer. It's great to know the advisor was helpful and approachable. Thank you again for your positive feedback.
Great service
Great service, excellent staff, Sarah was very professional and helpful.
Very happy customer.
22. april 2026
Besvarelse fra The Mortgage Works
We appreciate you sharing your positive experience. We're happy to hear that our staff was helpful and professional! Thank you!
Great experience with Nazim
Nazim is just who you want to talk to. Professional, efficient, clear.
No waste of time.
20. april 2026
Besvarelse fra The Mortgage Works
We are happy to hear that you had a positive and efficient experience. Thank you for sharing your valuable feedback with us!
Wonderful experience
21. april 2026
Besvarelse fra The Mortgage Works
We appreciate you sharing your positive experience. Thank you for sharing your valuable feedback with us!
Besvarelse fra The Mortgage Works
We appreciate you sharing your positive experience. Thank you for sharing your valuable feedback with us!
Besvarelse fra The Mortgage Works
We're glad you found our service friendly and clear. Thank you for your positive feedback; we appreciate it very much.
efficient with no hard selling
efficient with no hard selling
products with a slight market edge
21. april 2026
Besvarelse fra The Mortgage Works
We're happy to hear that you found our service efficient and appreciated our unique products. Thank you for your positive feedback!
Very nice assistant Laura who assisted…
Very nice assistant Laura who assisted throughout this process.
Always giving updates.
Company has a wide range of products.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We're happy to hear that the assistance and updates you received were helpful. We appreciate your recognition of our wide product range and your positive feedback.
Besvarelse fra The Mortgage Works
We appreciate you letting us know about the helpful staff! We are so glad to hear that you had a positive experience.
Richard was very helpful and…
Richard was very helpful and informative. Gave clear information and instructions.
16. april 2026
Besvarelse fra The Mortgage Works
We're happy to hear that the information and instructions were clear and helpful. We appreciate your positive feedback and your time!
Switched to Tmw
The service was very professional and would recommend had to switch provider was very easy and quick. Staff were nice and pleasant.
16. april 2026
Besvarelse fra The Mortgage Works
We're happy to hear that our service was professional, and the switch was easy and quick. We appreciate your recommendation and are glad our staff were nice.
Awful mortgage provider
Awful mortgage provider! Only positive is there BTL calculator to give false pretences but a huge waste of time when you submit application! I am an existing customer of there’s yet they will not let me remortgage another property to them as I do not meet their lending requirements due to having a 3rd party financial association!! lol I have never missed a payment and have really good credit yet as I have a joint current account with the Mrs they refused as she has missed a payment but the application is in my sole name! Get a grip and look at the individuals circumstance before you penalise them for having a partner who has missed a payment yet they are not on the application
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We appreciate you sharing your experience. We're sorry our lending decision didn't meet your expectations, especially given your existing customer status and credit history. We aim to consider individual circumstances and regret any frustration caused by the third-party financial association aspect. Your feedback is valuable, and we'll review it to improve our processes.
Besvarelse fra The Mortgage Works
We are happy to hear that we were able to provide such helpful assistance. Thank you for your positive feedback!
We managed to speak to someone about…
We managed to speak to someone about our mortgage requirements and then get an appointment with a mortgage advisor within 24 hours. Communication was clear and so far so good with the progress of our application.
15. april 2026
Besvarelse fra The Mortgage Works
We're happy to hear that you were able to quickly discuss your mortgage needs and secure an appointment. We're glad our clear communication and the progress of your application have been positive for you. Thanks for your feedback.
Agent did not clarify that the…
Agent did not clarify that the property will be valued at standard property not HMO has it was running at the moment - required additional borrowing - waste of time for all
19. marts 2026
Besvarelse fra The Mortgage Works
We appreciate you bringing this to our attention. We're sorry the valuation process wasn't clearly explained, leading to wasted time and unexpected borrowing needs. We'll review our communication procedures.
Helpful, kind and efficient service from start to finish
We were lucky to be assigned to a mortgage consultant called Neil Jacobs who could not have been more helpful. Right from the outset Neil explained the process, what our options would be and what he could and couldn’t advise on. The whole journey has been straightforward, supportive and efficient and we are very grateful to Neil for his help and expertise.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We're happy to hear that the mortgage consultant was so helpful during your journey. We truly appreciate your positive feedback regarding the straightforward, supportive, and efficient service you received. Thank you for sharing your experience.
Had an hour long call with Daniel…
Had an hour long call with Daniel Morris yesterday. He was extremely helpful and I felt he really went above and beyond and stayed late to finish our convo. Thanks very much
15. april 2026
Uopfordret anmeldelse
Besvarelse fra The Mortgage Works
We're happy to hear that the call was so helpful! We appreciate your positive feedback and are glad that you felt supported. Thank you for sharing your experience.
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