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Fleet Mortgages Anmeldelser 198

TrustScore 4 ud af 5

4,2

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As a BTL mortgage broker specialising in large and sometimes complex portfolio arrangements, I need lenders, BDM's and underwriters to know what they are talking about, to be supportive for me and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fleet Mortgages have made some excellent improvements recently, making it much easier to do business with them. These include enhancements to their lending criteria and the removal of the restrict... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clien... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jess was really helpful with a difficulty customer. We had a positive outcome in the end, couldn't have done it without Jess :)

Virksomheden har svaret

Virksomhedsoplysninger

  1. Realkreditinstitut
  2. Finansiel institution

Om Fleet Mortgages

Skrevet af virksomheden

Fleet Mortgages is a trusted name in the buy-to-let market, helping its intermediary partners achieve successful outcomes for their landlord clients. We're a specialist buy-to-let, intermediary-only lender, and we were acquired by Starling Bank in 2021.

Whether your clients are looking for Individual, Limited Company Buy-to-Let mortgages or seeking finance for HMO/MUBs, Fleet Mortgages is well-positioned to help your clients with the right solution for their needs. Our professional team has exceptional market knowledge and a wealth of experience within the buy-to-let sector.

Start the buy-to-let conversation with Fleet today.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fleet Mortgages

Fleet Mortgages have made some excellent improvements recently, making it much easier to do business with them. These include enhancements to their lending criteria and the removal of the restricted limited company conveyancer panel, which gives our clients a wider choice of solicitors.

They offer competitive products, and I have been submitting a significant amount of business to them recently.

My BDMs, David Lockwood and Josh Mynard, consistently go above and beyond to help us overcome any challenges we face. They are a huge credit to the company.

5. maj 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for your feedback. We’re delighted our team could assist with your case recently. At Fleet, we pride ourselves on having an exceptional team, and we’ll make sure your comments are shared with them. We look forward to supporting you again in the future.

Bedømt til 5 ud af 5 stjerner

One of the best BTL lenders

As a BTL mortgage broker specialising in large and sometimes complex portfolio arrangements, I need lenders, BDM's and underwriters to know what they are talking about, to be supportive for me and my Clients and to provide a professional and personalised service.

Stella, Hannah and Caroline are three of the very best out there.

Thank you!

1. maj 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Bedømt til 5 ud af 5 stjerner

Jess was really helpful with a…

Jess was really helpful with a difficulty customer. We had a positive outcome in the end, couldn't have done it without Jess :)

1. maj 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to leave us a review. We're delighted to hear that we could help you and your customer and we look forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Fleet great criteria help my case a…

Fleet great criteria help my case a lot.
Underwriter has been in touch with me one to one.
Processing time was reasonable.
Mortgage offer issued with no fuss.
What else i ask ?
Fleet is a great lender and i am happy to have you on my side.

27. april 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to share your experience with us and we look forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Great lender with Amazing staffs

Great lender with Amazing staffs , Always helpful and straight forward application process.

27. april 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team kept you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Bedømt til 1 ud af 5 stjerner

BTL lending

Despite satisfying all the lending criteria for BTL the valuation came back with resale issues so Fleet refused to give full offer. Fleet either need to change their lending criteria or use valuvation firms who understand the property market, they even got the floors wrong!! The information given on their valuvation report are factually incorrect! Their advisers have giving wrong information and we lost the valuvation fee. Initially they said they would refund the fee then they refused to refund it!

13. marts 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/

Bedømt til 5 ud af 5 stjerner

Fleet are really easy to use

Fleet are really easy to use. Common sense underwriters and everyone there to help. Application easy to key too.

13. april 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Bedømt til 4 ud af 5 stjerner

Case was offered- criteria is…

Case was offered- criteria is excellent, however they did request a lot of documents, perhaps more than other lenders would which sowed the case down a little.

1. april 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Bedømt til 1 ud af 5 stjerner

You are asking for far too many…

You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clients who need to move on quickly. And I am not sure how this assist Fleet other then paying more for admin work?!

10. marts 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/

Bedømt til 4 ud af 5 stjerner

Friendly & helpful staff

All the staff are friendly and helpful albeit Underwriting is quite lengthy.

4. marts 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to share your experience with us and we look forward to working with you again soon.

Bedømt til 2 ud af 5 stjerner

Not the smoothest process on what…

Not the smoothest process on what should have been a relatively simple Remortgage, only resolved when the excellent BDM got involved.

1. marts 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Bedømt til 3 ud af 5 stjerner

Dislike-Asking too much information for simple BTL

Dislike-for BTL asking too many information & not asking all the information upfront.

Like-U/W updated me regularly via phone calls

19. marts 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Bedømt til 5 ud af 5 stjerner

My first case with Fleet Mortgages

As broker my first dealings with Fleet Mortgages was a absolute pleasure. The process and requirements were very clear and also along the way i had several calls giving me updates which was refreshing. One thing that particularly stood out for me was the pre valuation call where Fleet just wanted a bit more information on the property so it gave the valuer enough initial information so no shocks when they would turn up. I would use them again 100% and encourage other brokers to have a look at Fleet Mortgages

16. marts 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Bedømt til 4 ud af 5 stjerner

Fairly smooth process

Fairly smooth process. Just a short time delay in underwriters reviewing supporting documentation. Otherwise the process might have merited 5 stars.

31. januar 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you for taking the time to leave us a review. We look forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Quick result - Def. Recommend

I had a quirky case that needed to reach offer stage as soon as possible. After discussing it with my BDM, Stella, during her visit, she clearly outlined how Fleet could support the scenario. She, Hannah, and the wider team took great care of the case, which has now successfully completed. The underwriter was excellent throughout as well.

27. februar 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for leaving us a 5* review. We're lucky to have an amazing team at Fleet so we're happy to hear you feel the same and we look forward to working with you again.

Bedømt til 5 ud af 5 stjerner

Complex SPV done with ease.

Hannah Chatfield was amazing to deal with, I had a complex Limited Company SPV Buy to Let Purchase, Hannah & Fleet Mortgages took a reasonable view on the complexity and took the time to understand the overall picture. This case dragged on with other lenders but Fleet were able to progress this quickly and save my client from losing the property. Overall great experience. Thanks again.

3. marts 2026
Uopfordret anmeldelse
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

Thank you so much for your feedback. We’re delighted our team could assist with your complex case recently. At Fleet, we pride ourselves on having an exceptional team, and we’ll make sure your comments are shared with them. We look forward to supporting you again in the future.

Bedømt til 5 ud af 5 stjerner

dave horsman

BDM
Got a bit stuck with POD but BDM helps move case through to offer

10. februar 2026
Fleet Mortgages-logo

Besvarelse fra Fleet Mortgages

We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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