I ordered the wrong case by mistake. Ella my support rep did an amazing job by helping me through the process of locating the correct case and made the transaction as easy as it possibly could’ve been... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered the Swift 360 Keyboard for iPad Pro M4/M5. The quality of the back of the case was flimsy, and would not, despite their claims, protect the iPad from a fall. Also, the instructions pack... Se mere
There was a shipping snafu but Ella at Mave was relentless to make it right. I tracked the package and notified Mave of the problem. My email was quickly replied to and after a day or two my new keybo... Se mere
The product description said the "iPad Leather Portfolio Case" I was buying had an auto sleep/wake feature. It doesn't. Decided I wanted to use their "30-Days Hassle Free Returns" policy, only to find... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2021, MaveMall has come a long way from its beginnings in a Home Office. When we first started out, our passion for bringing you fine products and such drove us to do intense research, quit our day job, and gave us the impetus to turn hard work and inspiration into to a booming online store. We now serve customers all over the world, and are thrilled to serve you!
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- info@themavemall.com
- www.themavemall.com
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The return process is an absolute mess
The return process is an absolute mess. I gave two stars bc they have been very responsive and offering alternate solutions - but a massive restocking fee, and then if you do not choose one of their preferred exchanges, it just goes on an on, rather than simply abiding by a standard return process. They are not based in the US, so their return fees involve international shipping
product is not good and a restocking…
product is not good and a restocking fee of $50 if returned. That is probably the entire cost of making product if not more
Payed for expedited shipping and…
Payed for expedited shipping and delivery still pending

Besvarelse fra MaveMall
Quality was less than expected
The product is everything I expected
The product is everything I expected. The base quality is solid, and the battery life is long-lasting.
The hinge is very tight, and the iPad plate is a little on the thin side before attaching your device. I highly recommend attaching your device before attempting to raise the upper part, as this will give extra support to the screen portion.
It’s sooo pretty I’m obsessed my…
It’s sooo pretty I’m obsessed my favourite colour is pink so I love it soooo much
Keyboard case
I had a small issue with my initial order but Ella was absolutely amazing in helping me out. She was patient, kind, and quick to respond. She made sure I got the correct keyboard case and it fits my iPad perfectly now. The keyboard itself is really good—responsive, smooth to type on, and the backlight is such a nice touch. It’s rare to get this kind of thoughtful customer service. I really appreciated her follow-up and the care she put into making sure everything was right. Thank you so much Ella. Highly recommend this shop.
pay that much for a keybord that…
pay that much for a keybord that fonction really bad its a shame and when I asked to be refound your answer was so cheap you are just a very bad company and I will never buy anything else from you when the client say its working bad you should refound the client

Besvarelse fra MaveMall
Came in great shape & im really pleased…
Came in great shape & im really pleased with it. Took awhile to get it & I wish the instructions were better.
The case look so much better in person…
The case look so much better in person than in the pictures, and the quality is top tier! 😍😍 I loved it!
I’m genuinely happy and grateful for the help of guidens…
I’m genuinely happy and grateful that the company made an effort to guide me on how to return a product. They even provided me with different options to choose from, which made me realize that returning it might not be worth it due to customs and international shipping costs. That’s why I chose to accept the 20% refund option instead. Thank you again for the support and understanding.
Paid for product not received=Fraud
Ordered and PAID for product February 2025 and we are now Summer and never received product. This is FRAUD even with many attempts in writing. They refuse to provide proof

Besvarelse fra MaveMall
Initially service was great with regard…
Initially service was great with regard to communication and delivery, however, once we received the iPad cover it literally fell apart after a week.
I have emailed them and had no response, but keep getting emails to review.
I loved the case
I loved the case, was simple to put on and use. Looks great and it’s good quality
Tracking number was wrong …
They haven't shipped the product for 3 weeks and given one yodel tracking when reached to yodel they said the product is still waiting to be shipped to yodel by mavemail. I paid 98 pounds for the iPad case. After I wrote this in a week's time I received the key board. It is working good . I think only problem is shipping timeline
Have to pay shipping on return.
Great product!!!
I have never written a review before but this product deserves to be highlighted! It is amazing! I am very happy with my purchase.
Horrifying experience Horrifying experience this people are…
Horrifying experience this people are fake selling $10 things is $200
Cheating customers and no customer support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







