I was receiving two coins for 2 collections. It annoyed me to have two large padded envelopes. I therefore had to pay postage And packaging on two deliveries. There were 12 coins in each collection, s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great how you can get new coins at face value regularly as opposed to other companies where you are placed in a draw to obtain them, but never get drawn! Had several coins this year at 50 - 75 percent... Se mere
Virksomheden har svaret
Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... Se mere
Virksomheden har svaret
Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Skrevet af virksomheden
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Kontaktoplysninger
PO Box 9438, BH15 9HR, Poole, Storbritannien
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3,8
God
5 t anmeldelser
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Product arrives well packaged at a very…
Product arrives well packaged at a very competitive price. I'm happy with everything.
11. september 2026
Besvarelse fra The Koin Club
Hi,
We're so pleased to hear that your product arrived well-packaged and that you're happy with the competitive pricing. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
We got there in the end
Communication got there but I'm very happy with my item now that is complete
10. september 2026
Besvarelse fra The Koin Club
Laurence,
We're so pleased to hear you're very happy with your item now that it's complete! We appreciate your feedback regarding communication and are always striving to improve.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I must say this was the most confusing…
I must say this was the most confusing place to purchase coins lol.
I would place an order, pay, then receive an email notifying me that my order has been canceled! It took time till I realized you need a subscription per category ie: winni , monopoly and so forth .
Some items can be purchased without a subscription but you need to do your due diligence. Hopefully this is helpful. Will update once I receive my first order.
Sandy
22. september 2026
Besvarelse fra The Koin Club
Sandy,
We appreciate you taking the time to share your experience with us. We understand that the process of purchasing coins and navigating the subscription model was confusing, and we sincerely apologize for any frustration this caused. We are actively working to make our purchasing process clearer and more intuitive for everyone. Your feedback about the need for clearer guidance on subscriptions per category is invaluable, and we are taking it into consideration as we improve our platform. We are glad to hear you've placed your first order and look forward to your update.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Always helpful
22. september 2026
Besvarelse fra The Koin Club
Hi Rebecca, thank you! Always a pleasure to help. Enjoy your collection.
Besvarelse fra The Koin Club
Steven,
We're delighted to hear that you experienced good communication, fair prices, and quick delivery! We truly appreciate you taking the time to share your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Bought one set of coins then after it…
Bought one set of coins then after it was finished started on another set and are not cheap
10. september 2026
Besvarelse fra The Koin Club
Hi Trevor,
I am sorry this was not clearer at the time — I understand why it caught you out.
One of our team will be in touch with you directly to explain what happened and sort out how you would like to continue.
Kind regards,
Trick you in to sub
Trick you in to sub, send you the item you never expect. Charge you card. Extremely bad practice. Do not ever buy from them
10. september 2026
Besvarelse fra The Koin Club
Hi Eddie,
I am sorry this was not clearer at the time. I can see everything has now been settled at our end and there is nothing outstanding on your account.
Thank you for the feedback.
Kind regards,
Great quick delivery service and a…
Great quick delivery service and a really nice product, glad I subscribed.
22. september 2026
Besvarelse fra The Koin Club
James,
We're so happy to hear you're pleased with the quick delivery service and the quality of the product. We truly appreciate you subscribing!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Excellent service.
9. september 2026
Besvarelse fra The Koin Club
Hi Mike, thank you! Great to hear it all went smoothly. Enjoy the coin.
Read the fine print
Read the fine print, Spending over £90 in 2 months on a subscription I was not aware of was a bit of a shock!
21. september 2026
Besvarelse fra The Koin Club
Hi Michael,
I am sorry this came as a shock — that is not how we want anyone to feel about their collecting.
I can see your subscription is now cancelled, so nothing further will be billed or sent. If you would like to return any of the items you have received, just email us at support@thekoinclub.com and one of our team will talk you through it.
Kind regards,
Depends how long it takes to ship
9. september 2026
Besvarelse fra The Koin Club
Reg,
We understand that shipping time is important. We are always working to improve our delivery process for all orders.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Besvarelse fra The Koin Club
Darren,
We appreciate your feedback regarding our deals. We are always working to offer great value to our customers.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Another excellent coin for my…
Another excellent coin for my daughter's collection at a price that cannot be beaten, very happy.
9. september 2026
Besvarelse fra The Koin Club
James,
We're so pleased to hear you found another excellent coin for your daughter's collection at a price that couldn't be beaten. We're very happy you're satisfied!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great value and packed and delivered as…
Great value and packed and delivered as expected
9. september 2026
Besvarelse fra The Koin Club
Gary,
We're so glad to hear that you found great value and that your order was packed and delivered just as you expected! We truly appreciate your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I'm trying to order a 50p coin but you…
I'm trying to order a 50p coin but you keep cancelling it.
Your not easy to get hold of , leading to poor customer service.
I'm done , withdrawing my membership
9. september 2026
Besvarelse fra The Koin Club
Hi Peter,
I am sorry — that is a frustrating run of it, and being hard to reach on top only makes it worse.
I can see your case is already being handled by our team. I will look into it personally as well to see whether there is anything further we can do, and you will hear from us.
Kind regards,
This was a gift for my son
This was a gift for my son. Who was very very happy with it. Everything arrived all packed and safely.
Thank you
9. september 2026
Besvarelse fra The Koin Club
Hi,
We're so happy to hear that your son was delighted with his gift and that everything arrived safely packed. Thank you for sharing your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great service and nice coins thank you…
Great service and nice coins thank you Kelly for making my purchase so efficient and easy.
21. september 2026
Besvarelse fra The Koin Club
Steven,
We're so pleased you experienced great service and are happy with your coins. We're especially glad to hear your purchase was efficient and easy. Thank you for your kind words!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I had no issues at all from start to…
I had no issues at all from start to finish with my purchase , prompt delivery and well packaged , many thanks
9. september 2026
Besvarelse fra The Koin Club
Martin,
We're so pleased to hear that you had no issues with your purchase from start to finish, and that you received prompt delivery and well-packaged items. Many thanks for your kind feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Besvarelse fra The Koin Club
Jim,
We're so happy to hear everything was good with your email confirmation and that your deliveries were prompt and well protected. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Besvarelse fra The Koin Club
Alan,
We're so happy to hear that your experience with us was positive and that you received good service. We truly appreciate your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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