Honestly I wouldn't even give this site one star. My future daughter in law did her registry through The Knot. I ordered her gift on a Sunday. I was given a delivery date for Wednesday of that week,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to find vendors and communicate with them. Need work on integrating a seating chart GUI which seems easy to do using people who have responded with "accepted". Seating chart should be able to i... Se mere
Virksomheden har svaret
After submitting my order for save the date cards and envelopes, the editors sent out an email for my guest list addresses promptly. They always checked to see if I needed to make changes before print... Se mere
Virksomheden har svaret
TheKnot has made everything from keeping track of all the planning that’s being done to making everything for guests simple and easy to access. TheKnot delivered PERFECT invitations, envelopes, and se... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Browse Wedding Dresses and Wedding Cakes - Planning a wedding is easy with unique wedding ideas and resources online from The Knot.
Kontaktoplysninger
3,4
Middel
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Process was super simple to make it…
Process was super simple to make it just the way we wanted!
26. maj 2026
Besvarelse fra The Knot
I’m so glad the process felt easy and that you were able to create something that truly matched your vision. We’re honored to have been a small part of your wedding preparations.
Sarah @ The Knot Customer Support
Chat could not understand the problem…
Chat could not understand the problem and when I was finally connected to the support team and answered their questions, the only reply I got was “I didn’t quite catch that. Please rephrase your question. “ I’m trying to resolve the problem by emailing The Knot. I did finally get help after emailing The Knot and the problem has been correctly.
25. maj 2026
Besvarelse fra The Knot
Hello,
I’m sorry the support experience became so frustrating, especially when you were already trying to resolve an issue. Being stuck in a loop without getting clear help is understandably disappointing.
Your feedback regarding the chat experience and escalation process has been shared with the team for review. I'm confident that the email support team is able to properly assist you from here.
Sarah @ The Knot Customer Support
amazing with invitation help
They were amazing with invitation help! Replied almost instantly on a holiday weekend!
21. maj 2026
Besvarelse fra The Knot
Hello,
I’m so glad the team could help so quickly, especially over a holiday weekend. It’s wonderful to hear the invitation support made the process easier for you.
Sarah @ The Knot Customer Support
Lack of communication
Lack of communication.
Gift never sent. Never notified.
Do not know if gift card sent.
23. maj 2026
Besvarelse fra The Knot
Hello,
I’m sorry the experience felt unclear and frustrating. Not knowing what happened with your order or whether the gift was received is understandably disappointing.
While the item ultimately became unavailable and store credit was issued to the couple, your feedback around communication and order updates has been shared with the team for review.
Sarah @ The Knot Customer Support
They helped me immediately with an…
They helped me immediately with an issue I was having with my delivery. Exceeded my expectations!
20. maj 2026
Besvarelse fra The Knot
Hello,
I’m so glad the team could step in quickly and help with your delivery issue. It’s wonderful to hear the support exceeded your expectations.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hello,
I’m not completely sure this review relates to us here at The Knot, though I’m sorry to hear a package arrived damaged and wet.
Hopefully, the RSVP designs currently in progress will be a much smoother experience for you moving forward.
Sarah @ The Knot Customer Support
Customer service was amazing
Customer service was amazing anytime I needed help they always reached out right away! It was user friendly and easy to create my website and easy for my guests to navigate.
15. maj 2026
Besvarelse fra The Knot
HI, I’m so glad the team was there whenever you needed support and that the website felt simple for both you and your guests to use throughout the process.
Sarah @ The Knot Customer Support
Easy to use website and received great…
Easy to use website and received great customer service when I contacted them with a request.
One issue I had is when selecting an item that is not sold by Knot but by an partner website, the website doesn't automatically populate the newly weds chosen delivery address like it does for items sold by Knot. It should process the order in the same way as they're all items from the same wedding list.
23. maj 2026
Besvarelse fra The Knot
Hi, I’m glad the website felt easy to use and that the support team could help when you reached out.
You also raised a really valuable point around registry purchases through partner sites. I can understand how confusing and inconvenient it feels when delivery details don’t carry across consistently. Your feedback on that experience has been shared with the team for review.
Sarah @ The Knot Customer Support
Excellence at its best!
I ordered several products such as invitations, wedding favor bags, gift tags, thank you cards, envelopes, and a seating chart. All were fabulous!
25. maj 2026
Besvarelse fra The Knot
Hello,
It’s wonderful to hear everything turned out beautifully across so many different pieces of your wedding stationery and décor. Thank you for choosing The Knot to be part of such an important occasion.
Sarah @ The Knot Customer Support
It takes slo g time to shop I didn’t…
It takes slo g time to shop I didn’t get the gift yet for over weeks
22. maj 2026
Besvarelse fra The Knot
Hello,
I’m sorry the delivery timing did not meet your expectations. While our shipping estimates are outlined during the ordering process and within our terms, I understand how disappointing it is when an order takes longer than anticipated to arrive.
Your comments around shipping expectations and communication have been noted internally.
Sarah @ The Knot Customer Support
The website was easy to navigate and…
The website was easy to navigate and find information. Customer service was great. I had a delivery question from the gift registry and they responded right away.
22. maj 2026
Besvarelse fra The Knot
Hey there,
I’m happy to hear the website was easy to navigate and that the team could quickly assist with your registry delivery question.
Sarah @ The Knot Customer Support
The Knot is beautifully designed
The Knot is beautifully designed, helpful and is a genius idea, bringing all of your dreams to fruition. Thank you
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Knot
Thank you so much for the thoughtful review. We’re honored to have played a small part in bringing your wedding vision together.
Sarah @ The Knot Customer Support
Details matter!
I was nervous to order my invitations; I was so thankful to find that my inquiry about spacing was answered quickly and with grace. Maddie supported me through the finalization of my order and saved me from a color fiasco. :) I felt so relieved to have someone take the time to notice details for me. Thank you!
22. maj 2026
Besvarelse fra The Knot
Hello,
I’m so glad Maddie could help guide you through those final details and catch the color issue before printing. Having someone paying close attention during such an important moment can make all the difference.
Sarah @ The Knot Customer Support
They were able to meet my needs in a…
They were able to meet my needs in a fairly quick manner and were very helpful.
21. maj 2026
Besvarelse fra The Knot
Hello,
I’m glad the team was able to support you quickly and help resolve your request smoothly. Thanks for taking the time to share your experience.
Sarah @ The Knot Customer Support
Had to cancel the order
For the second time and an order, they put our order on hold without telling us. By the time we noticed and called, it was too late to get our order and we had to cancel because their communication is so poor and use a different company.
22. maj 2026
Besvarelse fra The Knot
I’m very sorry this happened, especially after experiencing the same issue more than once. Missing important updates on an order and then having to cancel altogether is understandably frustrating.
Your comments around order hold communication and notification visibility have been shared with the appropriate team for review.
Sarah @ The Knot Customer Support
Got my invitations quickly and they…
Got my invitations quickly and they were great quality!
22. maj 2026
Besvarelse fra The Knot
It’s great to hear your invitations arrived quickly and that you were happy with the quality as well.
Sarah @ The Knot Customer Support
For some reason when it came to adding…
For some reason when it came to adding guest name and address it was giving me a hard time . When it was just one name it would appear twice on the envelopes and when I had 2 different names one name would show twice on the envelopes. I emailed and even did the online chat with someone and they would just tell me the obvious but even after mentioning that I was doing it nothing happened. I had to order my guest envelopes blank because I need to start sending them out already and now I have to figure out a way to address them nicely. Besides that everything else has been well .
25. maj 2026
Besvarelse fra The Knot
Hello,
I’m sorry the envelope addressing process became so frustrating, especially when the names were not formatting correctly despite your efforts to fix them with support.
I completely understand why you chose to move forward with blank envelopes to avoid further delays. Your feedback on guest addressing and troubleshooting support has been shared with the team for review.
Sarah @ The Knot Customer Support
When I reached out for help with my…
When I reached out for help with my invitations the staff was great! Thank you the invitations came out perfect!
15. maj 2026
Besvarelse fra The Knot
I’m happy the team could help with your invitations and that everything turned out just as you hoped.
Sarah @ The Knot Customer Support
So disappointing
I did not like the app at all. Most vendors that are listed "affordable" or " inexpensive " were quite the opposite. Many vendors take days to reply and some don't at all. I found this to be daunting. Then some reply weeks after I've already booked my second choice and I have already paid deposits. Most have hidden fees that are not disclosed in the app. I wanted my wedding planning experience to be easy not frustrating and exhausting.
20. maj 2026
Besvarelse fra The Knot
Hello,
I’m sorry the experience felt more stressful than supportive during such an important time. Delayed replies, unclear pricing, and difficulty identifying the right vendors can quickly make planning feel overwhelming.
Your feedback around vendor responsiveness, pricing transparency, and marketplace expectations has been shared with the appropriate teams for review.
Sarah @ The Knot Customer Support
Wedding preparation became seamless
Wedding preparation was a very stressful time and my personal time was extremely limited. The knot kept track of the guest list in a huge and wonderful way. Being able to log in and immediately see who had or had not responded was major for me. I appreciated being able to add secondary events as well, it kept great attendance for me.
8. maj 2026
Besvarelse fra The Knot
Hello,
I’m really glad the guest list and RSVP tools helped make such a busy time feel more manageable for you. Being able to easily track responses and events can remove a lot of stress during wedding planning.
We’re so happy to have been part of the planning experience for your big day
Sarah @ The Knot Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.