The Knot Anmeldelser 

6.302
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Honestly I wouldn't even give this site one star. My future daughter in law did her registry through The Knot. I ordered her gift on a Sunday. I was given a delivery date for Wednesday of that week,... Se mere

Bedømt til 4 ud af 5 stjerner

Easy to find vendors and communicate with them. Need work on integrating a seating chart GUI which seems easy to do using people who have responded with "accepted". Seating chart should be able to i... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After submitting my order for save the date cards and envelopes, the editors sent out an email for my guest list addresses promptly. They always checked to see if I needed to make changes before print... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

TheKnot has made everything from keeping track of all the planning that’s being done to making everything for guests simple and easy to access. TheKnot delivered PERFECT invitations, envelopes, and se... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bryllupsarrangør
  2. Forening eller organisation

Skrevet af virksomheden

Browse Wedding Dresses and Wedding Cakes - Planning a wedding is easy with unique wedding ideas and resources online from The Knot.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(6.302)

408 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

A nightmare of a site. Wish I could review this 100 times

A nightmare of a site. Caused all sorts of unnecessary friction with RSVPs, registry, and other connections. Do not use this site. Build your own, or find one with higher ratings. Unfortunately, the wedding industry is replete with products and services that lack accountability because people only ever use their service once. In hindsight, I would have built my own little site with Lovable and fully customized it for a fraction of the price. Absolutely awful. Glad I will never need it again.

25. juni 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry your experience was so disappointing. I understand how frustrating it is when challenges across your website, RSVPs, and registry add stress during such an important time.

Your feedback regarding the website experience, RSVP functionality, and registry workflows has been shared with the team for review as we continue to improve these areas.

Sarah @ The Knot Customer Support

Bedømt til 3 ud af 5 stjerner

I didn't like that I couldn't send…

I didn't like that I couldn't send customized messages to my invite list. I have also had multiple struggles with registry items purchased, and getting assistance for missing items.

22. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry the experience didn't meet your expectations. I understand how disappointing it is when communication tools don't offer the flexibility you need, and when registry purchases require additional follow-up to resolve missing items.

Your feedback regarding guest messaging, registry fulfillment, and support has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 3 ud af 5 stjerner

It's not terrible, but it's not great either!

While the Customer Service was fantastic (two of our registry items came in damaged and Meuy helped us get that resolved in no time!), I'm not the biggest fan of their wedding website creation tool. I had issues with adding in all of my guests to begin with and then, for whatever reason, their website decided to hand out plus one's like crazy! I had one family who had 30 plus ones attached to their group- yes 30! I didn't even give them a plus one in the first place. Thankfully, it didn't affect our guest count too much!

My next issue was with their registry. While they do have a wide selection available, you have to actually click in to the item to make sure that it's actually available and not out of stock. We had to remove/replace multiple items that we had fallen in love with because of this. They do include an up-charge on the items you add from their item list as well! Also, if another company isn't a partner of theirs (walmart, for example), the registry you create on their website isn't shown. You have to click on the link to that registry at the very bottom of your registry item page.

Other than those main concerns, I did like all of the website layout options they had available, the multiple vendors that they had reviews for, and all of the different insights they provided as well as blogs!

1. april 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for taking the time to share such detailed feedback. I'm glad Meuy was able to quickly help resolve the issue with your damaged registry items and provide the support you needed.

I also appreciate your comments regarding guest management, registry availability, and third-party registry integrations. Feedback like this helps us identify areas where the planning experience can be made more seamless for future couples.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

The Free website is good

The Free website is good - we used a few of the vendors on the site and one of which MariaNoel over charged and underdelivered on the bride and her group's hair and makeup. Unfortunately the Knot doe NOT allow us to forewarn other brides of the horrible experience we had. They feel that our claim is not valid so they will not post our review. My daughter-in-law did her OWN HAIR!!!!The Bride was in tears because the owner of the company said she was coming to the brides hair personally - she didn't think the girl she assigned could handle it. Then she never showed up - the bride was doing her own hair at 2:30 when she was supposed to be at the venue at 3:00! Why can't my claims be valid? Because they are protecting the companies that pay them for advertising - BEWARE

16. maj 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry to hear about the experience surrounding your daughter-in-law's wedding day. It sounds like an incredibly stressful situation at a time that should have been focused on celebration.

I appreciate you sharing your concerns regarding both the vendor experience and the review process. Your feedback has been shared with the appropriate teams for review.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

Items took over a month to arrive

I ordered 4 items over a month before my wedding, they all shipped separately and the last item arrived over a month later, one day before heading out of town for my wedding. I had 2 items that required correspondanting with The Knot: place cards, which I filled out a spreadsheet for and sent back, and table number signs that I wanted to add different pictures to the back of each one. I was told that someone would reach out for the table number signs within a few days, but 2 weeks later I had heard nothing and had to reach out to them. It wasn’t until this time that I received the proofs of my items either. Once I was done communicating with the designers, the two items that required design notes arrived quickly but the other 2 items both arrived separately and within a week of my wedding. These 2 items could have been printed and shipped earlier than the ones that required design notes, but instead this whole process added a lot of stress to my wedding week wondering if these things were going to arrive in time. Other than that, the designers were helpful and the items all turned out lovely. It just seems like The Knot may need to get more organized behind the scenes to guarantee that items will arrive in time for a wedding, especially when the order was placed with what should have been plenty of time in advance.

26. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry the ordering process created added stress so close to your wedding. I can understand how frustrating it was to experience delays, wait longer than expected for design follow-up, and have items arriving so close to your departure date.

I'm glad the final products met your expectations, and your feedback regarding communication, production timelines, and order coordination has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 3 ud af 5 stjerner

Wonderful tool for wedding planning, but website could use some fixing

In general, I have had nothing but great things to say about The Knot, which has enabled me to do my vendor planning, create a wedding website, and track my guest list in one place. The customer service reps are helpful and courteous, and placing orders for invitations and save the dates was a breeze.

That being said, there is one downside to mention, namely that the site does sometimes get slow and glitchy. I’ve run into problems while editing my guest list, with changes not reflecting immediately until refreshing the page. Overall though, this doesn’t detract too much from using such a fantastic tool for planning my wedding.

21. maj 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for sharing such balanced feedback. I'm delighted to hear The Knot has helped bring so many parts of your planning together in one place.

I also appreciate your comments regarding site performance and guest list updates. Feedback like this helps us continue improving the experience for future couples.

Sarah @ The Knot Customer Support

Bedømt til 5 ud af 5 stjerner

Great customer service

They got back to me and delivered my order quickly as my wedding deadline was approaching. Everything was done beautifully and came undamaged, perfect condition.

29. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for sharing your experience. I'm so glad the team could help when timing was important and that everything arrived exactly as needed for your big day.

We're so glad to have been part of your wedding journey.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

The gift I purchased went to the bride…

The gift I purchased went to the bride and groom's address instead of mine even though I specifically chose my address. I followed up immediately with two emails requesting delivery to my address. My AI answer stated that it was corrected. It was not. I never received a tracking number but I'm hoping that it went to the bride and groom.

20. maj 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry for the confusion surrounding your gift delivery. I can understand how frustrating it was to request a change, receive confirmation that it had been addressed, and then remain uncertain about where the gift was ultimately sent.

Your feedback regarding delivery updates, tracking visibility, and the support experience has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 1 ud af 5 stjerner

Even after working with someone and…

Even after working with someone and providing feedback, the revisions do not include the foil border as described on the website. And, they modified something that wasn’t even requested. It’s also too difficult to get timely responses.

21. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry the revisions did not reflect what you expected. I can understand how frustrating it would be to provide detailed feedback, only to receive changes that were not requested while still missing elements that were important to you.

Your feedback regarding the revision process, design accuracy, and response times has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 5 ud af 5 stjerner

J'ai adoré ce masque.

J'ai adoré ce masque.
Vraiment efficace,j'ai une peau de bébé. Je recommande ce masque au collagène Bio.
Merci ❤️

5. juni 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for your review. It appears this may have been intended for another business, but we're glad to hear you had a positive experience.

Sarah @ The Knot Customer Support

Bedømt til 5 ud af 5 stjerner

The Knot did an outstanding job!

The Knot did an outstanding job and both my save the dates and my wedding announcements!

28. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for your kind words. I'm delighted to hear you were happy with both your save the dates and wedding announcements.

We're so glad to have been part of your wedding journey.

Sarah @ The Knot Customer Support

Bedømt til 1 ud af 5 stjerner

Horrible!!! DO NOT give them your business!!!! Stole our $$$$!!!

Horrible! The Knot is sketchy! They released our cash funds registry (nearly $1K) to an unknown bank account. 6 years ago I created an account with fiance and then a few months later took down the account due to breakup. I deleted all information. Fast forward to last year- new fiance (good man) so I went ahead and created a new profile for the new engagement and planning. We decided to do a cash fund registry for honeymoon. Close to the wedding I added my bank information and started receiving deposits. And then the deposits stopped. Life got very busy and we kind of forgot about it since the honeymoon didn’t need to be funded yet. Then we started sending emails to find out where our money was. They told us we needed to add a checking account. Weird. We had gotten deposits to our savings. But we did what they said. Waited months. Sent messages and received no information. Finally had time to call and after many attempts got ahold of a human. They told us they deposited the money into an account (I have no idea whose account it is),. It does not match ANY of our information. Apparently it was attached to my email address prior to this engagement. I never input any other bank info. They’ve basically said there is nothing they can do and are refusing to resolve our issue. I don’t know if we will ever see our money. Super sad because I’m not a high roller. And we truly looked forward to our honeymoon and now we will have to save for awhile.

DO NOT register with them!!! I will never trust this company or recommend them again.

1. juni 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry for the concern and frustration this situation has caused. I understand how upsetting it must be to have questions about your cash fund proceeds, particularly after updating your account information and spending considerable time seeking a resolution.

Our team has provided information to assist with further investigation through the appropriate financial channels, and your feedback regarding cash fund transfers, account management, and the support experience has been shared for review.

Sarah @ The Knot Customer Support

Bedømt til 5 ud af 5 stjerner

I attended an event at the Canoe Club…

I attended an event at the Canoe Club recently the day was absolutely perfect extremely happy with the service. Big shout out to Drew and staff.
Donna V

2. maj 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for your review. It appears your comments may have been intended for another business, but we're pleased to hear you had such a positive experience.

We wish you all the best.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

Too pricey compared to Amazon

After placing my order, I then decided to check Amazon. The Knot price was $159.99 whereas Amazon's price was $99.99 for the SAME ITEM! I had placed my order on Sun., and called several numbers, attempting to cancel my order. I was not successful. The following day was Memorial Day, and The Knot didn't answer the phone then either. By Tues. they told me it was "too late", my order had already shipped. Charging/paying nearly 50% more is simply ridiculous. I will not order through The Knot ever again.

28. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry this experience left you disappointed. I understand how frustrating it is to find a lower price elsewhere and then be unable to make changes once an order has entered processing and shipment.

Your feedback regarding pricing expectations, order cancellation options, and communication around order status has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 5 ud af 5 stjerner

The Knot is brilliantly designed

The Knot is brilliantly designed. Thank you. Thank you very much to Sarah, for all of her help

27. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for your kind words. We're delighted to hear you enjoyed your experience and are so glad to have been part of your wedding journey.

Sarah @ The Knot Customer Support

Bedømt til 4 ud af 5 stjerner

Great Starting Place

It was a great place to start and get ideas. For local suppliers I had to look beyond the vendors provided.

31. januar 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

Thank you for sharing your experience. I'm glad The Knot helped provide inspiration and a starting point for your planning journey.

I also appreciate your feedback regarding local vendor options and have shared it with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 1 ud af 5 stjerner

We lost all the answers to our rsvp

We lost all the answers to our follow up questions to our rsvp for our wedding. All our guests answered and we were able to see the answers and one day they all disappeared and we only see the answers from the last person to rsvp.

28. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry this happened. I can only imagine how concerning it was to see responses that had already been submitted suddenly disappear, especially when they contained important information for your wedding planning.

Your feedback regarding RSVP response visibility and data retention has been shared with the team for review. We understand how important it is to have confidence in the information your guests provide.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

This platform was really inconvenient

This platform was really inconvenient. The registry function was difficult and restrictive. The website was really hard to edit because the web page would be broken into several different tabs. Definitely did more to add stress than help in any way.

1. juni 2026
Uopfordret anmeldelse
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry the platform added frustration to your planning experience rather than making things easier. Difficulties with both the registry and website editing tools can quickly become stressful when you're trying to manage so many wedding details.

Your feedback regarding the registry experience and website usability has been shared with the team for review.

Sarah @ The Knot Customer Support

Bedømt til 2 ud af 5 stjerner

slow website

slow website. editor super slow. is not easy to use.

30. maj 2026
The Knot-logo

Besvarelse fra The Knot

Hello,

I'm sorry the website performance did not meet your expectations. Slow loading times and a difficult editing experience can make planning feel far more frustrating than it should be.

Your feedback regarding site speed and editor usability has been shared with the team for review.

Sarah @ The Knot Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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