After sitting on a discloured Prada Handbag for a year not knowing what to do, found them on the internet. Sarah replied promptly and was detail with plans and actions required. We sent herthe photos... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Handbag Spa repaired my wife’s Prada handbag. It had some wear & tear on the corners and the inside lining need some TLC. The bag has been given a new lease of life, you’d never know the ex... Se mere
Awful service. Delivery is £5 for standard delivery and no way of tracking! Waited 9 days for item purchased and still not here. Customer service awful and unhelpful. Do not purchase from this com... Se mere
Virksomheden har svaret
Sent my bag off in a worse for wear state , with spilled nail polish , worn corners and missing zips , they kept me informed all the way through the process and are extremely responsive to message... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Handbag Spa delivers market leading cleaning & restoration services around the world for luxury brands such as; Mulberry, Chanel, Gucci, Dior, Sophie Hulme, Hermes, Balenciaga, Celine, Jimmy Choo, Louis Vuitton, Michael Kors, Miu Miu, Prada, Tods, YSL and many more.
Kontaktoplysninger
Wetherby Road, HG2 7SH, Storbritannien
- 01423 888709
- info@thehandbagspa.com
- www.thehandbagspa.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
At your own risk
At your own risk! I sent in my Gucci bag for a clean and my bag was returned smelling of damp and still dirty. It seems like they had just left my bag to decay in one damp corner. I almost cried when I got my bag back. I am unable to get rid of the smell since, my £1k bag is ruined.

Besvarelse fra The Handbag Spa
The Handbag spa have given me my gorgeous Mulberry a new sparkle, I love it 😍
My mulberry had the worst stain on the bottom and I knew it was not going to be easy to clean, the handbag spa team were fantastic, brilliant communication and very friendly staff.
My bag was gone for nearly 3 months but this was over the Christmas and new year, staff also had sickness so this was totally understandable.
My bag came as nearly new! It’s incredible the horrid stain has gone.
I would definitely recommend this company, yes they take time, but to produce such good outcomes it was worth the wait, in my eyes you wouldn’t of used the bag or been able to replace it for this cost.so thumbs up and thank you for rescuing my bag and given my bag years more of use, happy customer 😀
Poor slow service
Poor slow service. The stains were removed, however, the colour was not restored and is much paler and the bag looks very dry and dehydrated. When I raised this issue with them, I was told that there was nothing wrong. I have used the bag twice and it has now started cracking on the body of the bag. This was never an issue before I sent it to the Handbag Spa.
Bag Came Back Oil-Free!
Received the most brilliant, and professional service from The Handbag Spa. After having some Bobbi Brown face oil (mini, mix of oils) spill inside my Mulberry Bayswater (Johnny Cocoa era), I inquired of the Handbag Spa, whether they could attempt to fix it.
After being quoted GBP 100, and an additional GBP 34.99 for a courier pick up, and drop up 4 weeks later, I agreed! My bag was booked in and collected promptly, I was notified when they had received it. About four weeks later (just a bit less), I was notified that my bag would be returning home on the Friday (13th) and it arrived back today, in an organised 1 hour slot (17th.) Upon opening the parcel, I was very impressed with the packaging, the pretty dust bag, and of course, once I removed the crepe paper, the fact that the stain and the oil were gone. The leather is slightly more worn where the stain was, but it's not noticeable, and at least I can use it. I think the rest of the leather will catch up with use, as this incident happened while travelling, and the bag was still quite new. I'm very impressed, and I'm sad to say that it's a shame to see that the company is in liquidation. I was considering sending my Louis Vuitton NeverFull, to have the lining cleaned...But oh well! Maybe I'll still manage. All I can say is if your bag requires a good refresh and clean (I also had THBS patented special clean) then this is the place! Exactly what I was quoted, and it delivered on every front.
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