I loved my birthday dress even though I almost didn't get it, thanks to UPS but The Dolls House came through and sent me a replacement package just in time. My silver Sira mini dress fit to perfection... Se mere
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Se, hvad kunderne siger
If I could give zero i would! I have been waiting for a refund from this company via Dorothy perkins since AUGUST..... it is now almost November! No replies to recent emails and the ones they did... Se mere
I absolutely loved my dress from The Dolls House! The quality, fit, and design were stunning, and I received so many compliments wearing it. On top of that, the customer service was fantastic—attentiv... Se mere
I had such a great experience ordering from The Dolls House. I needed a birthday dress and I reached out to customer support to inquire about a specific dress (the Mimi dress in Mojito) and they told... Se mere
Virksomhedsoplysninger
- Tøjbutik
- også i
- Modedesigner
Skrevet af virksomheden
Designed By Rebecca Henry. Exclusively Made In House To Order.
Kontaktoplysninger
Manchester, Storbritannien
- 0161 237 9470
- info@thedollshousefashion.com
- www.thedollshousefashion.com
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely love The Dolls House…
Absolutely love The Dolls House clothing brand. The quality of the dress is amazing and the fit is perfect. Great service, start to finish.
SCAM!!!
SCAM!!!! I paid so much to return my product internationally which they received 6 weeks ago and still no refund! They are just lying to me that they will process it. Have reported to Fair Trading. DO NOT BUY FROM THEM
Unique dresses. Impeccable quality and service
Always and forever my go to for something special to wear! No designs like it around. The best quality dresses and amazing service from ordering to delivery
Amazing
Amazing pieces everytime ! Deliverys always fast and quality is unmatched, never anything too fault been using this company for years for all different pieces and never disappointed x
Perfect perfect perfect !!! ❤️
In love with the KIKI Romper in Red!
Just got this and wow… it’s so pretty! The lace is gorgeous, and the fit is honestly perfect. I wore it out and got so many compliments. I’m obsessed! Might be my fave thing I’ve bought in a while. Love love love! ❤️ will definitely be purchasing from here again!
The most unique gorgeous clothing there…
The most unique gorgeous clothing there is😍 quality is 10/10 and always feel amazing in a dolls house outfit!
SCAM SCAM SCAM
SCAM SCAM SCAM. Please avoid. You’ll receive the product, but you’ve got no hope of you’re wanting to return. They’ll apologise and promise your refund over and over again and it will never come. PLEASE check their insta before buying - the photos are always newly posted (last few hours) and all have ZERO comments. I’m guessing they have to keep deleting because of complaints? I raised a chargeback claim with my bank who refunded me immediately, and the DHF actually had the audacity to CHALLENGE it. Disgraceful thieves, can’t NOT recommend them enough.
Poor costumer service
This company is a scam, just stay away. If you must, buy through revolve to protect yourself.
I wish I could give it a minus star
I wish I could give it a minus star
Avoid like the plague . They are scam artists .
They’ve clearly got people to write reviews for them , as they’ve also reviewed the same site on all of them .
They are robbing people blinde
SCAM!!
SCAM!!! Ordered from them last year, item was too small, returned it and NEVER GOT REFUNDED. £230 of my money wasted.
It's the worst brand in the world
It's the worst brand in the world! They'll never refund! They send the same email 20 times and the clothes are of poor quality!!!
I didn’t get my refund back!
Omg! I don’t believe how many of you girls didn’t get back the refund.
I place my order in December , send it back and still waiting for the refund. I don’t think I am going to see my money back. Is nothing else what we can do? To sue the company? I have all the emails to prove.
Never ever order from this company!
Never ever order from this company!! They do not issue refunds even if the product is sent back within the correct time frame. The customer service is terrible, and I’ve been waiting since April for a refund of over £250. It’s a fraudulent business, avoid.
AVOID
AVOID! I ordered a dress paying £420, my item did not arrive so I chased this up and was informed that they have had a delay in the fabric. I cancelled my order on the 7th of April 25 and was told to wait 14 working days for my refund. It is now 8 weeks later and I still haven’t received my refund and I am now having to go through my bank.
Silly me didn’t think to check reviews as it is a known high end fashion brand, NOT! So unprofessional and daylight robbery
I buy I dress 2024 May £320.00 GBP send…
I buy I dress 2024 May £320.00 GBP send it back same day because it’s to small for me. And I still waiting for my refund from them one year later 28.05.2025 and I still waiting.
Don’t buy from them.. :)
Still waiting for refund of £150,
I ordered a dress from doll house but the quality of the item was terrible. I returned it in its original packaging. I have had an email they have received my return but have not issued the refund of £150.
This is disgraceful. Do not order from this company
SCAM
SCAM! I paid £500 for a dress 3 months ago, I had to chase the whereabouts only to be told they were waiting for materials. I completely understood at the time, however months later they now no longer respond. I have had to raise a FRAUDULENT issue with my bank who will hopefully refund me £500. Absolutely horrendous company. Daylight robbery
1 star is one too many
1 star is one too many. Same as all the other reviews - avoid, avoid, avoid. Products are legit and do turn up, but the return/refund part of this company is a SCAM. They'll send the same message over and over apologising and promising to look into it (spoiler alert: they aren't). They post lots of polished photos on instagram - all with 0 comments? Makes me wonder if they regularly delete, as guessing they get a lot of negative feedback on there from the people they've stolen from. Don't waste your time.
NEVER ORDER FROM THIS COMPANY
NEVER ORDER FROM THIS COMPANY
I ordered a dress in January and when I chased it they replied to say they were waiting for the beads despite it being advertised as ready to ship on the website. I then cancelled the order in February and after numerous emails and complaints I ended up having to raise it as an issue with my bank who kindly refunded the money for me.
I don't understand how they can release new items of clothing but not refund money that is owed!! Absolutely disgusting
I ordered a dress and it didn’t fit
I ordered a dress and it didn’t fit, the dolls house wouldn’t let me return it as it was a discounted item. How can they get away with that, you need to try on to see if it fits. I can’t believe these people can treat customers like this.
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