The Dolls House Anmeldelser 

Hey ladies just wanted to give you the heads up as I purchased two dresses online without first checking reviews as it looked like a higher end fashion brand (idiot). My two dresses arrived… for The price I was expecting something with beautiful craftsmen ship. They were terrible!! One was clearly faulty, marked all over the dress. Breast cup size was for a DD. Looked like it came from shein. How on earth are they getting away with this? I reached out and sent them photos they apologised and promised a refund of both dress and cost to send back from NZ. I received neither and was so peeved I reached out to my bank as it was online. It took a few months but it was worth it and I received a refund. Reach out to your banks and complain. They can’t keep doing this to people it’s terrible!!! They need to be stopped! Also I ordered dresses in early September and didn’t receive until mid October and I had to chase it up! Worst service… worst dresses… worst experience!!

I am beyond frustrated with Dolls House Fashion. It has been three months since I requested a refund, and despite multiple assurances that it would be processed, I am still waiting. The lack of communication, professionalism, and respect for customers is appalling. Every time I reach out, I’m told the issue is being “escalated,” yet no action is ever taken. It’s unacceptable to be left in this state for so long. I will never shop here again and strongly advise others to avoid this company if you expect to receive proper customer service or a timely refund.

I wish I had read these reviews before ordering. I have been trying to get a refund for an item I had to spend an additional $70 shipping back since December. Same experience as everyone else here. Do not order.

Terrible refund process. Sizing terrible after having issues with sizing which they replied to very promptly in emails. Once they received return for refund no refund issues for over 3 weeks now and then ignoring emails. I wouldn’t buy again if ur not 100% sure as you won’t get a refund I’m having to contact my bank and the process will take even longer. Shocking

P**s poor company and their sizing is diabolical!! Advertised as a UK 8 and it turns up its more a very small size 4-6. Sent me the wrong shirt and refused to change it and just ignore me save your money dont order from these. Making cheap clothes selling then expensive

Still waiting on a refund for 6 months from a dress I never recieved- absolute scammers

Scammers and Thieves – Avoid at All Costs!

If I could give zero stars, I would! I ordered a dress from Dollhouse Fashion and returned it in AUGUST, and months later, I am STILL waiting for my refund. Every week, they come up with the same pathetic excuse—“we’ve forwarded it to the department, we’ll get back to you ASAP.” Spoiler alert: they never do!

At this point, it’s clear they have no intention of refunding my money. This is outright theft. How does the owner, Rebecka Henry, even sleep at night knowing she’s robbing people like this? Shameful business practices, zero accountability, and an absolute scam of a company.

Do yourself a favor—stay FAR away from this brand unless you want to waste your time and money.

This company is a disgrace. You order in line with their terms and return and get what like many others you do not get your money back. Just constant excuses all very professionally emailed to let you know they are resolving but yet nothing….months done the line.

This company breach - The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

People affected by this company need to report to trading standards.

Purchased from Debenhams around Black Friday, returned early December as others have said item hasn’t been refunded. Tried contacting both retailers, Debenhams saying can’t help and no reply from dollhouse/ liquorish.

Took 4 weeks to deliver and now on my 5th week waiting for a refund which I still have not received. Save your self a lot of agro and don't bother shopping here

Fraud do not trust or order avoid will be shut down soon

Send 2 items back for refund early December … 4 weeks later still nothing ? Debenhams no help either !

Absolutely disgusting company to deal with. Item sent back 6 weeks ago, will not issue refund.

FRAUD!!!!

Order n 20235

They are absolutely worst experience that I had buying online.
Just absurd.
I bought a dress for my birthday, in November.
The dress arrived late, 11 November.
I asked for infos to send the dress back, unfortunately I had bronchitis and really can’t move. I sent back the dress on December 2. The dress was too big for me, was an xs. So the smallest one. First they proposed a change, they told me choose another dress. When I imposed myself that I want my money back, they told me no sorry, was too late, we are not accepting it. Honestly, I bought from everywhere, and this kind of attitude is terrible.
No empathy. What should I do ? Now they are sending back the dress. I payed the duties taxes, I payed other money to send the dress, and now they are sending it back. 336 euro the dress + duties + shipping back.

Don’t buy trust me.

Save your money for better dresses and better service. Sad that I’m reading just now that I was not the only one :(

good quality clothing

Awful! Still waiting for £1000+ refund hand haven’t received

Contacted this company before making an order to confirm it would be made and delivered by a date which was over 2 weeks away, which they responded to saying yes & it would be marked urgent. Throughout the 2 weeks I had no update on item being made or a delivery update so messaged them just for the updates of my order which was for outfit if £400. Their time frame states 1-10 days for complete of order which this period had passed and still no update or response from my messages even though the first initial message of making sure my order would be on time, the responded to within the hour.

My outfit still didn’t arrive by the date I stated I needed it for which then I messaged 2 days later asking for them to cancel the order and to refund my money. They responded to this and ignored any other messages regarding if my outfit had been made, stating they would refund me and it would be 2 weeks for money to be returned.

It’s now been 2 weeks since cancelling and I still have not received my refund.

I don’t believe my outfit was ever being made & I do feel like they was happy to take my money knowing the wouldn’t meet my needs.

I have since messaged for more updates, now on my refund & again I’m being ignored.

I would not buy of this site again or recommend them to anyone based on their customer service & leaving customers in the dark with no explanations.

Im not someone to make negative reviews normally but this is an absolute joke at this point & feel I’ve been completely robbed of my money. The refund is still on going & I will be reporting them, contacting my bank and trading standards especially after reading all the other reviews on here similar to my own issues with them, as this is apparently standard to them that they rip people off.

Clothing looks like its from shein which is laughable seeing how much they charge,
Returned my item over a month ago still no refund
Avoid at all costs!!!

Avoid at all cost, fraud you will never see your return.

Ordered the Siri dress and it was too small exchanged it for a bigger size and service and responses from the team are fantastic.
Dress is unreal and I’m in love with it

Thank you 🙏