Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Se mere
Virksomheden har svaret
Lokation
Skift lokationCrosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... Se mere
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We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... Se mere
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It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too! The lane was ready and waiting, the touch-sc... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Kontaktoplysninger
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Storbritannien
- 0333 034 6100
3,2
Middel
210 anmeldelser
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New soft play was brilliant, staff are terrible.
New soft play was brilliant, very impressed. However staff are terrible on the bar area. Ordered drinks to my table, after 15 minutes went to the bar to find 5 staff just chatting and my receipt sitting on the back bar. Then ordered food for my children and had to send it all back, and remade.
1. april 2026
Besvarelse fra Tenpin - Coventry
Hi Rory, thank you for taking the time to review Tenpin Coventry! We're glad that you enjoyed the soft play area, but we are sorry to hear that there had been issues with the service and the food and for any disappointment caused. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Coventry'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Bowling in Coventry
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving.
The bowling lane we were allocated was disgusting with chips, chip cartons, drinks & used tomato sauce wrappers everywhere. I clean this up myself as there wasn’t any staff around.The items which I placed on another stand were still there when we left an hour later.
1. april 2026
Besvarelse fra Tenpin - Coventry
Hi there, thank you for the 4* review for Tenpin Coventry! We're glad that you enjoyed the bowling, but are sorry to hear that the service had taken longer than expected and that the lanes hadn't been cleaned before your bowling games. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Tried out the new soft play
Tried out the new soft play - service was great using the app for drinks
1. april 2026
Besvarelse fra Tenpin - Coventry
Hi Sadie, thank you for the excellent 5* review of Tenpin Coventry! We are so pleased you enjoyed our fab new soft play area and we hope to welcome you back again soon! Best wishes - Mel
Safety
Play area it’s self is amazing but the safety of the children that are young and just make a run for it as soon as the doors open or one of the staff open the door for them to run straight out without going back to their parents it’s really unsafe if your not sitting close enough you wouldn’t know your child is making a run for it and anything could happen if they got to the front entrance
1. april 2026
Besvarelse fra Tenpin - Coventry
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are so pleased to hear you find our soft play area fantastic! However, we are sorry to hear that you have some concerns over the safety of the children in this area. Please be assured our guests safety is always our top priority, however, all feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' Best wishes - Mel
Soft Play
We came for the soft play yesterday (31/03/26 at 10am) and the girl on the counter was so helpful and great. Had a really good experience all round. Will definitely be returning.
31. marts 2026
Besvarelse fra Tenpin - Coventry
Hi Gavin, what a wonderful 5* review of Tenpin Coventry! We are so pleased you enjoyed your soft play visit yesterday and received excellent customer service! It is great to hear you will be returning soon and we can't wait to welcome you back! Best wishes - Mel
Laser Tag Party
28. marts 2026
Besvarelse fra Tenpin - Coventry
Hi Adam, thanks for leaving a rating and review for Tenpin Coventry! We're thrilled to hear that you have rated our Laser Tag party 4 stars and we're pleased that you enjoyed your visit. We greatly appreciate your feedback, and we can't wait to see you again in the future! Best wishes - Rosie
Poor staff service very rude
1. april 2026
Besvarelse fra Tenpin - Coventry
Hi Safeera, thank you for leaving Tenpin Coventry a rating and review. We're sorry to hear that you didn't have a great visit. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' where we can look into this further for you. We hope to welcome you back again soon! Best wishes - Rosie
Bowling after we started playing is not…
Bowling after we started playing is not working properly and stopped
Reported to the receptionist it took 40 minutes only to transfer to another lane
Wet disappointing
25. marts 2026
Besvarelse fra Tenpin - Coventry
Hello Hassan, Thank you for taking your time to leave us a review. We are sorry to hear the issues you faced during your visit to our Tenpin in Coventry. We will pass your feedback on. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley
Karaoke party disaster
Booked a Karaoke Popstar package for my daughter which says is for 90 minutes of karaoke, includes props and gift for birthday person. The room was dirty with dried on ketchup everywhere, the props were half broken, deflated dirty items just left in the room from previous parties I presume. The mics kept not working, despite multiple requests to sort we ended up with one working intermittently and the karaoke screen kept lagging and freezing. None of the girls could pick songs they wanted and had to use a generic list that we finally managed to queue up so 11 year olds stuck singing ABBA, Queen and Dolly Parton. Manager said nothing they could do to fix and offered a game of bowling which my daughter declined as she’d wanted a karaoke party. The karaoke advertised for 90 mins was only set for 60 mins and we were expected to vacate the room prior to our 90 mins being up so they could have the next booking in there. Food was 4 pizzas in takeaway boxes, not cut up properly, no plates, no napkins. Only thing I will say is that I did get a full refund after a bit of back and forth with the two managers who initially told me they ‘don’t do refunds as a rule’. Really disappointing party and shame for my daughter who had been so excited for it.
25. marts 2026
Besvarelse fra Tenpin - Coventry
Hi Hollie
We appreciate you taking the time to share your experience. We're very sorry to hear that the Karaoke Popstar package did not meet your expectations, especially regarding the room's cleanliness, the condition of the props, and the karaoke equipment issues. We'll address these concerns with our team to ensure we improve the party experience. Best wishes - Clare
Had a fun night
Had a fun night , 7 of us visited £65 for all of us to have 1 game, a very resizable price.The kids also enjoyed the arcade area. our 2 lanes could have been cleaned down as there was left over food and drinks left behind by the last guest's Which I had to clear.
21. marts 2026
Besvarelse fra Tenpin - Coventry
Hi June
We're glad you had a fun night and the kids enjoyed the arcade. We appreciate your feedback regarding the cleanliness of the lanes and will address this with our team to ensure a better experience for all our guests. Best wishes - Clare
Besvarelse fra Tenpin - Coventry
Hello Ruaraidh,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We are delighted to hear that you enjoyed your visit to the venue and that you liked the venue. We hope to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Bowling
The bowling was amazing and so was the arcade. Service was quick and employees were very friendly.
7. marts 2026
Besvarelse fra Tenpin - Coventry
Hi Michael, thank you for leaving Tenpin Coventry a lovely 5* rating and review! We're so glad to hear that you enjoyed the bowling and arcade and that our team was helpful. We look forward to welcoming you back again in the future Best wishes - Rosie
Besvarelse fra Tenpin - Coventry
Hi Jane, thank you for taking time to leave such a lovely 5* review of Tenpin Coventry! We are so happy to see you had such an enjoyable visit with your family and we are thrilled to hear you will be visiting us again soon! Best wishes - Mel
Besvarelse fra Tenpin - Coventry
Hi there, thank you for the review for Tenpin Coventry! We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Wonderful softplay with great system in…
Wonderful softplay with great system in place. The concerns are for how busy it is, they need a better system to get drinks, as it seems very backwards and I queued for over 30 minutes for a drink. Music is so loud, can’t hear each other sitting at the tables.
28. februar 2026
Besvarelse fra Tenpin - Coventry
Hi there, thank you for the 3* review for Tenpin Coventry! We're delighted to hear that you enjoyed the soft play, however we are sorry to hear that there was a long wait time to order drinks and that you had found the music too loud. We really appreciate your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide
The new outlay is super really liked…
The new outlay is super really liked it. However with a bowling slot time booked it took nearly 15 mins+ to get drinks. The bar staff didn’t even acknowledge us throughout at that time and then served another customer, lacked customer appreciation and service. I think for a busier evening need a couple more staff and further training in being in a customer facing role. Put us off getting more drinks later. But the venue was really good thank you.
1. marts 2026
Besvarelse fra Tenpin - Coventry
Hi Pomy, thank you for the review for Tenpin Coventry! We're glad to hear that you enjoyed the venue, but are sorry to hear that there had been a long wait to order drinks. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide
Daughters 4th Birthday
Came here for my daughters 4th birthday and she was loving bowling for her own turns this time. She was super happy that she got her very first strike while she was playing, she has also seen that there is now soft play up there too so we will be bringing her back so she can have ago on there. 5* everytime, staff are friendly and apologised about the wait that we had as we started bowling 10 mins late. Since the soft play has been put in, it has made it look so much bigger in there as it is more open and easier to get around.
27. februar 2026
Besvarelse fra Tenpin - Coventry
Hi Stephanie, thank you for the fab 5* review for Tenpin Coventry! We're delighted to hear that you had a lovely time bowling with your daughter and that our team provide a great service during your visits. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great bowling but poor pizza
Great bowling but poor pizza.
Love bowling and the arcade though the addition of soft play made it heaving.
The pizza was shameful more crust than any topping, shame can't attach the picture.
20. februar 2026
Besvarelse fra Tenpin - Coventry
Hello, thank you for rating Tenpin Coventry 3*! It's great to hear that you enjoyed the bowling and arcades, but we are sorry to hear that you didn't enjoy the pizza. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Far to much going on now the play area…
Far to much going on now the play area is there, daughter couldn't cope even with her ear defenders on, had to leave half way through game.
Not enough staff for that amount of people either!!
22. februar 2026
Besvarelse fra Tenpin - Coventry
Hi Tasha, thank you for leaving Tenpin Coventry a rating and review. We're sorry to hear that the play area impacted your visit and that it was too overwhelming for your daughter. We appreciate your feedback and will ensure that it's reviewed by the relevant teams for future improvements to be made. We hope to welcome you back in the future! Best wishes - Rosie
Expensive, long queues, portions and quality of food was crap
Well as you just opened new things you would think more people would serve. It was packed, the queues were long. I paid for my 9 year old son to go in the play area then they said they were full so come back in 25 mins, which my son has adhd and waiting was long, then when he went back they told him he was too tall so I had to explain he's 9 and I already paid he was then let in. Then food was pricey for what I got a small handful of chips and half a batch? Certainly wasn't impressed i spent over £100 in total and what an expensive disappointment
21. februar 2026
Besvarelse fra Tenpin - Coventry
Hi there,
We appreciate you taking the time to share your experience. We're sorry to hear about the long queues, the play area entry issues, and the food quality. We will address your concerns with our team to improve our service and offerings. If you would like to discuss this, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Coventry" and the details for us to reach out to you. Best wishes - Clare
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